University Hospitals Birmingham NHS Foundation Trust
Work wellbeing score is 70 out of 100
3.4 out of 5 stars.
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University Hospitals Birmingham NHS Foundation Trust Employee Reviews

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United Kingdom59 reviews

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3.0Work-life balance

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Good systems, poor parking, bad management

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What is the best part of working at the company?I was supported well by team leader, the IT systems were good (for NHS) and easy to navigate.What is the most stressful part about working at the company?The parking arrangements. Not enough on site. What is the work environment and culture like at the company?Not great, higher management aloof and unsupportive. Offices tatty and dates. Backbiting common.What is a typical day like for you at the company?Stressful start to the day finding parking. Head down working all day only time for short breaks. Can get the job done though and team leader was supportive.
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it's the NHS

NHS - the usual staffing issues etc.The trust does offer good training (but staffing permits!)Lots of different areas available to work in and opportunities.
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Insights into University Hospitals Birmingham NHS Foundation Trust

Based on 44 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Support from manager

Lovely people

People were great to work with. The work was very easy and repetitive so the work gets very boring very quickly. Management will pick on people they don't like.
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Great team

Working here was a breath of fresh air I had a lovely line manager who was incredibly supportive of my studies and wanted me to succeed. The team I was working with were friendly and easy to get along with.


Home working


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Great team

Great team and management. Had no problems working here, only thing that can let it down is progressional opportunities. If your pally with management then the skies the limit
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Fast paced environment

My job is to provide administrative support to the department. I've learnt a few new skills in this role that is beneficial to educational development. The management is supportive. Most of my colleagues are friendly an inclusive. The hardest part of the job is the long hours, which is understandable due to the nature of the role. The most enjoyable part of the job is knowing that I have done it to the best of my ability.


Job security


longs hours
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Awful place to work. Bullying and lies. Promotions are corrupt and dont work at Melchett road. Its terrible working here now with the New Managers.

It use to be a great place to work but not anymore. People are promoted even though their behaviour is terrible. Its corrupt and the Managers are so unpopular with the warehouse staff. They lie and keep the truth from HR and the good hardworking staff leave. The person who should have been in charge left recently.


Warehouse staff


New mangement
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I care more about my cancer patients as a secretary than management do about seeing them.

What is the best part of working at the company?My colleagues. The bullying continues, regardless of investigations and the media. What is the most stressful part about working at the company?Bullying, excessive workloads, clinical risk of additional duties when management have not planned for under staffing due to leavers What is the work environment and culture like at the company?Horrendous. Stressful. Backstabbing. Management are liars. What is a typical day like for you at the company?Telling cancer patients their annual surveillance is 3 years out of date and we still have no appointments. 4 week breach on 2 week wait referrals.
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Negative environment to work in

Management promise so much return little. Management have favourites who gain all overtime and are fast tracked prioritised for any promotions that become available. Work culture of bullying.




Favouritism and bullying environment
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Bank Healthcare Assistant

Working bank hours was not that bad as there would be shifts available nearly everyday. However shifts can be draining, you can come across nice supportive staff members, sometimes very unhelpful staff rather than helping you as you are new on the ward for the day they rather choose not to. Can be a toxic workplace when most staff just be gossiping all day.


Can choose short shift or long hours
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Good team work

Nice place to work with good support from managementFlexible working and with good team workStaff pleasant to work with and receiving excelend feeback from patients as well
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Plenty of Shifts

I worked as a bank nurse for 5 years at QEHB- There were always ample shifts and the opportunity to nurse on a variety of wards. Like all ward based nursing, the shifts can be both physically and emotionally draining.
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Good people, lack of staff

The place it’s self is ok to work but the lack of staff make it dangerous . Always short staffed and asked to take charge on a band 5 salary. Staff are lovely.
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Great workplace

I love working for UHB as there is never two days which are the same. The team are dedicated and work together to ensure the day runs as smoothly as possible. Started during covid to help with the massive vaccination service and havent look back. Great job
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lovely place and i throughly enjoyed every second my workers were nice and friendly and we had free hot drinks and we had free parking and the pay was good
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Dreadful shift patterns

Loved my job until management came along who started empire building with in the Facilities departments. The us and them syndrome between management and the portering and house keeping was dreadful and if you became a supervisor or higher they were told that all those work friends you had are no longer your friends and would be frowned upon if your seen being friendly. The shift patterns were making people ill as most of the time you worked 7 days before a day of and worked all the bank holidays be it 6-2 2-10 10-6 when it was your day off you were to tired to do anything, and with out exaggeration most of the staff now have major back and shoulder problems due to lack of correct equipment to do the job.


You see some life changing things and meet some very brave patients and family's.


Don't expect a good family life as the shift patterns can be brutal.
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No words.

The perfect place to work. Nice people working around me. Perfect atmosphere to work. Staff member respect each others. Always want to stay with them working with them.
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Decent place to work

If you work 4 on 4 off shifts it's a lot of weekend work and unsocial hours. 12 hour shifts.Good place to work, the people make it worth coming into.
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Slow paced job

Perfect if you are looking for a slow-paced, relaxed job in quiet office. Not much opportunity for change and personal/professional development though.
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Bad organisation

Nurses create a toxic environment think they are better than anyoneHave own groupsPretty privilege may make you feel part of the team otherwise noIf you are bank staff they will be mean to you for absolutely no reason at all. Just their work culture they dont like bank staff cause they get paid moreNo organisationManagement not greatYou have to sort alot out yourself as a new starter an expected to be able to do the job with little to no training.


Prayer rooms and staff canteens bank work for extra money


Shift work, poor management, poor work life balance, toxic environment
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Busy but always help available, I was bank staff so on all different wards every shift. Interesting and staff always willing to help you learn more and expand knowledge
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Overall rating

Based on 67 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
2.9 out of 5 stars for Culture

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