University of Kent Employee Reviews
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University of Kent are a very caring and supportive organisation to work for. There is regular training, and a culture of inclusion and team working. The managers strive to make us stay motivated by regular communication and support to fulfil our roles.
Caring supportive infrastructure
Shift patterns vary from department to department
Far too many managers, not enough workers. Managment are truly out of touch and completely clueless. Senior leadership is very weak. Those responsible for the financial mess the university is in don't appear to suffer any consequences. They retire, or get paid huge redundancy payments, then return as consultants! A few students run riot, but the university doesn't care and there doesn't appear to be much sanction for poor behaviour. When it comes to students, it's all about quantity, not quality.
Pay for parking, very poor management.
Not a nice place to work at all. Some people are nice but in general people are very two faced and talk about you behind your back and don't say anything to your face. I've never felt more isolated in my life.
Not a good workplace culture
I worked her as a day cleaner for 2 years. Was really convenient to work here especially being a student on campus too, I would go to class straight away. I found out later in university that I have aspergers and dyslexia. The managers were rude towards the time I was leaving. I was seeing a mentor, study skills and 1:1 tuition. I was the happiest in my life receiving such support for my learning difficulties. However I did feel highly disrespected as staff. They booked me a occupational health appointment at the university, a doctor came in and more or less said that my own doctor and his staff had falsely diagnosed me and I had no signs of being double jointed, or having issues with my back (even though I have proof of going physio therapy). I was also required to speak about my personal life, I had no issues and was not stressed. I like to be private with my home life, I don’t understand the concept of sharing with people that are not my friends. I was off work for a while because of a big cycle accident going down hill. My bike fell on top of my body and that contributed to me slipping my disk out of place. I was given Tramadol and Amytriptline to help with my back pain. I was also provided a doctors note and physio for all of this. I was also told by managers in hospitality that I was banned and would be escorted out by security for the work Christmas dinner party (that I paid for). I was also treated as a liar and forced to come into work while still having difficulties. I came back into work at least 3 times during my injury and it definitely contributed to making - more...
Good pay, overtime availabile
No support for staff, treated like a child
Learnt a lot from the various roles I had. Was able to make several connections through cross-collaboration. As a student working for the university, it was a relaxed and friendly atmosphere. I've had good line managers and several opportunities come my way.
Great team of people to wok with had a lot of fun and laughter when appropriate. There were very busy crazy periods and very quiet times but always lots to do. We all prided ourselves on good customer service and keeping all our customers happy and often told what a great friendly team we made.
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Traveling regularly to local schools and colleges. Coordinating transport with others or organising your own. Classroom environment, support work, powerpoint presentation delivery. Timetable is flexible during term-time. Most communications are via email. As a Higher Education Student Ambassador, you take delight in representing the establishment and its core values while interacting with prospective local and international students, as well as with other student ambassadors and staff. It's important that you fit-in, since the role is focused on presentation, relatability and communicating enthusiastically to others the advantages of being part of the University culture. Creating rapport, developing relationships with young learners under 16 can be challenging and a great opportunity to grow.
traveling, getting to know the local community