University of Kent
Happiness score is 66 out of 100
4.0 out of 5 stars.
Write a review

University of Kent Employee Reviews

Review this company
Job Title
All
Location
United Kingdom130 reviews

Ratings by category

3.9Work-life balance

Sort by

HelpfulnessRatingDate
Found 130 reviews matching the searchSee all 144 reviews
universitystudystudentcampusroleteachingskillopportunity

It's had the stuffing knocked out of it.

Indeed featured review

The most useful review selected by Indeed
A confused culture since Covid. Huge reorganisation of departments and many experienced key workers leaving. There is inexperience, odd decision making and a culture of rather being elsewhere than actually dealing with our customers (the fee paying students). Don't get me started on pay and advancement, they only look at the job, not the post holder, even if that person goes the extra mile.

Pros

Busy, good atmosphere during term time.

Cons

Pay and recognition.
Was this review helpful?

Creative and supportive

A good place to work with many progression and further training opportunities Competitive salary and benefits including subsidised travel and food outlets
Was this review helpful?

Insights into University of Kent

Based on 19 survey responses
What people like
  • Supportive environment
  • Ability to meet personal goals
  • Feeling of personal appreciation
Areas for improvement
  • Support from manager
  • Overall satisfaction
  • Trust in colleagues

Student Job review

Was a good place to work at while at university, the pay was good. The workplace culture was casual where everyone got on.
Was this review helpful?

Don't do security for them

Upper management of the security department are utter clowns and are as much use as a chocolate teapot .No moral at work, huge staff turn over in the department due to terrible pay for what the role includes. The receptionists get paid more and your running around dealing with medical emergencys, fights, anti social behavior you name it

Pros

None

Cons

Stay well clear
Was this review helpful?

Good company, boring work

Some good people to work for, however with poor incentives it's hard to find motivation some days. This is just filler to fill the rest of the characters.
Was this review helpful?

Rate your recent company

Share your experience to help others

Awful Since Restructure

Lack of respect for PS Staff, hugely increased workload, complete lack of job security, management literally have no idea of the stress levels of front line staff. A lovely campus but a very stressful work environment.
Was this review helpful?

Great variety

A great variety of tasks and things to do. Good support from the manager and time to chat and take breaks. Nice campus but a bit of a pain to get to from town.

Pros

Campus atmosphere

Cons

Outdated systems
Was this review helpful?

Low ranked Uni, continuing to drop with all the ensuing pitfalls

This is an academic work environment being run by vastly overpaid academics. Is there any successful business being run by a pure academic? This is not a civil service job but has all the hallmarks associated with the negative stereotypes of this type of workplace and workforce.
Was this review helpful?

Super supportive place!

Good for students who want to make money, meet new faces and gain new skills! I don’t regret being there - it taught me a lot about myself and others.

Pros

Support from the kent employment team Flexible shifts to suit study

Cons

Lecture/seminar changes can clash sometimes
Was this review helpful?

Avoid!

It used to be a lovely place to work but no longer. Awful toxic management and terrible financial mismanagement. The recent restructure meant many loyal and experienced staff were forced out or into lower paid roles with twice the workload.

Pros

Campus

Cons

Toxic culture, no career progression, nepotism
Was this review helpful?

Had to work to do work to time limit and very hot in the summer.lots of stairs and hoovering

There was no job movement and a lot of work inspection .a lot of chemicals involved, heavy buckets to carry up 4 flights of stairs .a lot of work squeezed in a short amount of time .very hot in the summer .

Pros

Christmas lunch

Cons

More you could do more work was added .th job got harder with less time to fo it, lots of chemicals to use and big heavy buckets go carry around and up 4 flights of stairs.no lifts .
Was this review helpful?

Terrible since the restructure - AVOID

Years of financial mismanagement has led to Kent restructuring many departments to cut costs. Since then, workload has increased massively within my department (Marketing, Outreach, Recruitment, Admissions), with morale plummeting. There is no appreciation for admin staff, and workload/duties are in no way commensurate with the salary or contracted hours. Staff within MORA are regularly working over their hours with no overtime pay possible; only TOIL (good luck finding time to fit that in). Annual leave was banned for the whole of August, so if you were planning on actually spending time with your family this summer after the year and a half we've just had, think again.The restructure has brought about a culture of pressure and coercion, where you are heavily "encouraged" to volunteer during Clearing (and if you can't, you have to explain yourself to the director as to why not).I used to thoroughly recommend this university as a place to work. Not now.The restructure has brought about a culture of pressure and coercion, where you are heavily "encouraged" to volunteer during Clearing (and if you can't, you have to explain yourself to the director as to why not).

Pros

Nice campus

Cons

Pressure, workload, cost cutting
Was this review helpful?

Staff treated as disposable

Although there are some lovely people who work here and the student body is great, the management have created a poisonous atmosphere that has trickled down into every department. Compulsory redundancies, departments being squeezed or restructured, unhelpful HR department, and a brutally callous bottom-line focused executive group. They are not interested in students or staff, they are interested in getting enough money in the coffers to repay the huge debts they took on to build shiny buildings. The staff and student body is having to pay the cost of poor management decisions, while the management themselves enjoy HUGE salaries and little job insecurity.

Pros

Nice campus, good student body, some great lecturers

Cons

Terrible management, uncaring HR department, poisonous atmosphere
Was this review helpful?

Is sadly on the decline

Since the restructure the institution is in complete disarray and sadly those in the highest position are either oblivious or do not care. They have slashed the workforce but expect more work than ever to be completed. There are unrealistic deadlines and many feel forced to work unpaid overtime to stay afloat, however the company line will always be that you shouldn't do this but if it doesn't happen the place will literally crumble in weeks.

Pros

Great pension and good pay

Cons

Doing the work of 3 people as they have slashed the workforce.
Was this review helpful?

Would go back in a flash.

Enjoyable atmosphere nice people fond memories of working there, my choice to leave, the wrong choice would go back if i could but moved away now. Beautiful surroundings interesting buildings all individual, many places to eat inside and out, much to much to write about just a nice place to work.

Pros

Beautiful surroundings

Cons

None
Was this review helpful?

Terrible management

Far too many managers, not enough workers. Managment are truly out of touch and completely clueless. Senior leadership is very weak. Those responsible for the financial mess the university is in don't appear to suffer any consequences. They retire, or get paid huge redundancy payments, then return as consultants! A few students run riot, but the university doesn't care and there doesn't appear to be much sanction for poor behaviour. When it comes to students, it's all about quantity, not quality.

Pros

Nice environment

Cons

Pay for parking, very poor management.
Was this review helpful?

Horrible place to work weird atmosphere

Not a nice place to work at all. Some people are nice but in general people are very two faced and talk about you behind your back and don't say anything to your face. I've never felt more isolated in my life.

Pros

Student card

Cons

Not a good workplace culture
Was this review helpful?

Would not recommend

the university as a whole is driven by money, as for my old department, the management where constantly looking to make the job harder and did not have the welfare of the staff that they managed.

Pros

none

Cons

rubbish management
Was this review helpful?

Housekeeping at uni

University of Kent are a very caring and supportive organisation to work for. There is regular training, and a culture of inclusion and team working. The managers strive to make us stay motivated by regular communication and support to fulfil our roles.

Pros

Caring supportive infrastructure

Cons

Shift patterns vary from department to department
Was this review helpful?

Great until work injured my back

I worked her as a day cleaner for 2 years. Was really convenient to work here especially being a student on campus too, I would go to class straight away. I found out later in university that I have aspergers and dyslexia. The managers were rude towards the time I was leaving. I was seeing a mentor, study skills and 1:1 tuition. I was the happiest in my life receiving such support for my learning difficulties. However I did feel highly disrespected as staff. They booked me a occupational health appointment at the university, a doctor came in and more or less said that my own doctor and his staff had falsely diagnosed me and I had no signs of being double jointed, or having issues with my back (even though I have proof of going physio therapy). I was also required to speak about my personal life, I had no issues and was not stressed. I like to be private with my home life, I don’t understand the concept of sharing with people that are not my friends. I was off work for a while because of a big cycle accident going down hill. My bike fell on top of my body and that contributed to me slipping my disk out of place. I was given Tramadol and Amytriptline to help with my back pain. I was also provided a doctors note and physio for all of this. I was also told by managers in hospitality that I was banned and would be escorted out by security for the work Christmas dinner party (that I paid for). I was also treated as a liar and forced to come into work while still having difficulties. I came back into work at least 3 times during my injury and it definitely contributed to making - 

Pros

Good pay, overtime availabile

Cons

No support for staff, treated like a child
Was this review helpful?

good people to work with

Enjoyed my time there working in one of the larger kitchens. The supervisors always had time for you and nothing was really a problem as everyone works as a team. I would recommend working there to anybody.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at University of Kent. Our community is ready to answer.Ask a Question

Overall rating

Based on 144 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

Compare University of Kent with

Learn about University of Kent in popular locations

  • Companies
  • University of Kent
  • Employee reviews