3.9 out of 5 stars.
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Urban Careers and Employment

About the company

  • Company size
    less than 10
  • Revenue
    less than £1M (GBP)
Learn more


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2 jobs


Salary estimated from 36 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 23 reviews and is evolving.



Masseuse in West London, Greater London
on 28 March 2019
Working mobile with Urban massage it´s a good way to earn some extra money. I don´t think is a job that someone should pick as a main profession. Travelling with the table around and not having regular clients it´s tiring and it doesn´t make me feel fulfilled or, at least, bringing the best from my practise.
Massage Therapist in London
on 20 November 2021
Unfair working place
Useless and no justice in that company. They would allow any unfair reviews and attitudes, which can not be acceptable! A person's dignity is taken away from them.
Massage Therapist in West London, Greater London
on 8 April 2020
Good workplace
Since I've started UM gives me the flexibility I need in order to be able to carry on with my everyday duties and other jobs. There is only one commitment, always have 5 stars rate (5 being the highest) . Clients feedback has helped me to keep developing my skills and just get better! It's very rewarding when you finish a treatment and you can see how you've helped someone to feel better. I enjoy being part of UM team.
Osteopath in London, Greater London
on 9 December 2019
Great Company
I love working with a forward thinking company. Urban moves with the times, clients enjoy having treatments in their own relaxed environment. I have had a great time, my only grief is I didn't know of them earlier.
Customer Service Representatives in London, Greater London
on 9 December 2019
Avoid CS
Customer service department is a mess. Supervisors/team leader are not qualified to do their job properly. They incorrectly pay you and then a month down the line they cut it out of your pay. Team leader are two faced and will try their best to get rid of you if they don’t like you. Training is not enough you have to figure out everything yourself. You can never see your payslips Other departments are wonderful. CEO is humble and friendly.

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Questions and answers

People have asked 6 questions about working at Urban. See the answers, explore popular topics and discover unique insights from Urban employees.

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  • CEO
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  • Dress Code
  • Salaries

Interview insights

Insights from 19 Indeed users who have interviewed with Urban within the last 5 years.

Favourable experience
Interview is average
Process takes about a week
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