Urban Careers and Employment
Work happinessScores based on about 12 responses to Indeed's survey on work happiness
- Company size51 to 200
- Revenue£730k to £4m (GBP)
- IndustryBeauty & Wellness
- HeadquartersGround Floor Left, Dorset...
As the UK’s largest wellness market place, Urban connects professional therapists with local customers looking for treatments at their homes and offices. We handpick, screen and certify each therapist in person to ensure customers receive a consistent high quality service every single time.
Customers can simply book their massage online, on the app, or via the phone. They just need to enter their postcode, select the date and time, preferred treatment and therapist. Lastly add their payment information – and relax!
Salary estimated from 160 employees, users, and past and present job advertisements on Indeed.
I have worked for Urban for 9 months . It is a good company and most people are easy to get on with . Maybe not as well organised as the bigger firms .
The management is very poor, no interview was carried out just got a trial day. No training was provided. Got handed a note pad and pen "take drink order". No training and no regard for safety of employees. Tripping hazards on stairs in kp area and not dealt with.
It is fantastic that they take care of the marketing, bookings scheduling, customer complaints etc. You only have to worry about the service that you deliver which is very helpful when you want to have freedom. I cannot recommend it enough for people that want to have the flexibility to live their life as they please. Cons A lot of evening and weekend work
easy application real selection through test nice customer service flexible working hours you can choose your work area you can receive client feedback
Useless and no justice in that company. They would allow any unfair reviews and attitudes, which can not be acceptable! A person's dignity is taken away from them.
What would you say about your employer?
People have asked 9 questions about working at Urban. See the answers, explore popular topics and discover unique insights from Urban employees.
Insights from 27 Indeed users who have interviewed with Urban within the last 5 years.