Work wellbeing score is 76 out of 100
4.1 out of 5 stars.
Write a review

Urban Careers and Employment

Work wellbeing

Results based on 25 responses to Indeed's work wellbeing survey.
Work wellbeing score is High, 76 out of 100

Happiness

How enjoyable people find their day-to-day life at work
High

Purpose

How meaningful people find their work
High

Stress-free

How manageable people find their work stress
High

Satisfaction

How content people feel with the way things are at work
High

About the company

  • Founded
    2014
  • Company size
    51 to 200
  • Revenue
    £730k to £4m (GBP)
  • Industry
    Beauty & Wellness
  • Headquarters
    Ground Floor Left, Dorset...
  • Link
    Urban website

As the UK’s largest wellness market place, Urban connects professional therapists with local customers looking for treatments at their homes and offices. We handpick, screen and certify each therapist in person to ensure customers receive a consistent high quality service every single time.

Customers can simply book their massage online, on the app, or via the phone. They just need to enter their postcode, select the date and time, preferred treatment and therapist. Lastly add their payment inf...

As the UK’s largest wellness market place, Urban connects professional therapists with local customers looking for treatments at their homes and offices. We handpick, screen and certify each therapist in person to ensure customers receive a consistent high quality service every single time.

Customers can simply book their massage online, on the app, or via the phone. They just need to enter their postcode, select the date and time, preferred treatment and therapist. Lastly add their payment information – and relax!

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Jobs

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London

2 jobs

Salaries

Salary estimated from 63 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 34 reviews and is evolving.

3.25 out of 5 stars.20195.00 out of 5 stars.20201.00 out of 5 stars.20215.00 out of 5 stars.20224.33 out of 5 stars.2023

Reviews

massage therapist in London SW, Greater London
on 18 September 2023
Flexible program
You can choose the days and hours you want to work. The pay is good but can be uncertainty about the bookings. also travelling with the bed at times (specially on the stairs) is not that fun.
Beautician in London
on 19 September 2023
Self appearing rating
Be aware that if you have a customer and location shows on the Hero app most likely to be wrong- which will lead to lateness or/and booking cancellations. So you will be charged. As none of the customers rated you yet URBAN massage has a power to increase or decrease your rating. Be aware.If you do a lot of treatments - you will need to carry everything on you. Not so convenient.Supervisors are...
Massage Therapist in London
on 14 August 2023
One of the best business models I have worked for
This has to be one of the best business models I have worked for. 2-5 x times more pay (per hour) compared to most spas, clinics and health centres.Work when you want.Choose what area(s) you want to work in.
Bilingual Customer Support (French / English) in London
on 13 July 2023
Fun place to work
Good place and the people are very understanding and helpful.Work-life balance is very good.Managers are very approachable and helpful. Work from home was fine with managers.
Massage Therapist in London, Greater London
on 13 July 2023
Flexible workplace
Great company to work for, they help you at the beginning to set up your client base. Always helpful management is happy to help when needed. The best part of the job is the set your own hours and very flexible.

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Questions and answers

People have asked 19 questions about working at Urban. See the answers, explore popular topics and discover unique insights from Urban employees.

Popular questions

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Interview insights

Insights from 32 Indeed users who have interviewed with Urban within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Common questions about Urban

Working at Urban

  • Massage Therapist4.2 out of 5 stars.
  • Beautician3.0 out of 5 stars.

Urban locations

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