Utilita
Happiness score is 56 out of 100
2.7 out of 5 stars.
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Customer Service Representative interviews at Utilita

Here’s what others thought about the interview process at Utilita.

Interview experience

Based on 27 interviews
Average

Interview difficulty

Based on 27 interviews
Easy

Interview process length

Based on 25 interviews
About a day or two

Customer Service Representative interview process at Utilita

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
56%
About a week
36%
About two weeks
4%
More than one month
4%
About a month
0%
Most reported steps
Problem solving exercises
50%
Group interview
38%
Phone call/screening
33%
On-site interview
33%
Written test
25%
Least reported steps
Background check
0%
Drug test
0%
They have no interview
0%

What candidates say about the interview process at Utilita

  • Just told a start date no interview
    Shared on 2 March 2019 - Customer Service Advisor - Chandlers Ford, Hampshire
  • Easy interview as they will keep you for only a few months.
    Shared on 21 August 2018 - Customer Service Advisor - Chandlers Ford, Hampshire
  • Easy, although i was nervous i just had a chat with a lovely lady and was told i was getting the job then and there.
    Shared on 22 April 2018 - Customer Service Advisor - Southampton, Hampshire
Read more about the interview process at Utilita

Customer Service Representative interview tips at Utilita

Dress code for the interview
  • Business casual (e.g. dress slacks)64%
  • Formal (business suit)30%
  • Casual (t-shirt and jeans)3%
  • They didn’t have a dress code3%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Utilita

  • I wouldn’t even bother but if you do, prepare for all sorts. Some people in my training had a group interview where they had to present and do role play. I had to do an english and maths test and a t…
    Shared on 28 July 2020 - Customer Service Advisor-Billing - Eastleigh

The first interview at Utilita for Customer Service Representative

How candidates got an interview
  • Through Indeed56%
  • Recruiter contacted me11%
  • Employee referral11%
  • I called them11%
  • Other11%

How candidates received their first interview at Utilita

  • Agency in Winchester
    Shared on 2 March 2019 - Customer Service Advisor - Chandlers Ford, Hampshire
  • Companies
  • Utilita
  • Interviews
  • Customer Service Representative