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Utility Switchboard
4.3 out of 5 stars.
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Utility Switchboard Careers and Employment

About the company

  • CEO
    Deva Carlton
  • Company size
    51 to 200
  • Revenue
    £1m to £5m
  • Industry
    Energy, Mining, Utilities


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2 jobs


Salary estimated from 66 employees, users, and past and present job advertisements on Indeed.


Telesales in Croydon, Greater London
on 7 June 2021
Good Team
I enjoyed my time with Utility Switchboard. They had a very friendly & welcoming environment to work in with lovely colleagues only issue was the weekend work and late shifts really.
Sales Executive - Contract (Full time) in Croydon
on 10 July 2021
Job sustainability
Left the company in April this year. The job is stressful lot of pressure to hit target. Lose a lot of commission if you don’t hit a certain band by having to sell an insurance package to substain the average sales per hour. Very hard target to meet. The customers were ok. Management was okay they did help of you require it and the working environment is a bit random at times. If you don’t hit a target a day it can bring on ww3 which in most situations not everyday can be a good day that’s just working life and management don’t seem to understand that. Reading from a paper script is a bit dated. Technology that we have to day I think that script on the system should be implemented. A better and fairer bonus benchmark should be addressed and extremely high staff turnover. The usb life span can be months for most of the staff
Inbound in Croydon, Greater London
on 2 June 2021
Great Training
Good Training, Good Pay, Friendly environment, the trainer will explain everything that I need. good commission rates . everyone motivates each other.
Inbound Telesales Agent in Croydon, Greater London
on 21 May 2021
Inbound Telesales Executive
Great commission structure. You can earn £2 per fuel (most customers have duel fuel so £4), plus you can sell broadband, boiler cover and appliance cover. Some customers you can earn £10!Friendly and helpful management
Inbound Call Centre Agent in Croydon, Greater London
on 18 May 2021
Friendly staff and very fun and relaxed environment
I did my training and it was fun, relaxed and the trainer was very helpful honestly made me feel right at home at the training. I learnt so many interesting facts about the industry that I otherwise wouldn't of known. It is a fun and enjoyable work place to be in.

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Questions and answers

People have asked 9 questions about working at Utility Switchboard. See the answers, explore popular topics and discover unique insights from Utility Switchboard employees.

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Interview insights

Insights from 8 Indeed users who have interviewed with Utility Switchboard within the last 5 years.
Favourable experience
Interview is average
Process takes about a week

Interview questions

How much energy experience do you have?

Shared on 21 May 2021

Do you have any telesales experience? Do you have knowledge of the energy market? Dummy sales process Read through the script

Shared on 12 May 2021
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