Ventrica
Happiness score is 53 out of 100
3.2 out of 5 stars.
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Ventrica Careers and Employment

Work happiness

Scores based on about 41 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel they are appreciated as a person at work?

About the company

  • Founded
    2010
  • Company size
    201 to 500
  • Revenue
    less than £1M (GBP)
  • Industry
    Telecommunications
  • Headquarters
    London
  • Link
    Ventrica website
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Jobs

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Brand Ambassador

7 jobs

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Salaries

Salary estimated from 139 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 97 reviews and is evolving.

3.1720192.4720203.3120212.5320225.002023

Reviews

German Speaking Customer Service in Remote
on 6 December 2022
Good for remote customer service work
Ventrica has fairly simple systems and pretty helpful management. They give pretty good pay for what you are doing. My training was really fun and thorough. I would recommend this to anyone looking for a work from home customer service role.
Sales and Customer Service Agent in Southend On Sea
on 27 January 2023
Great Company
I enjoyed my time working at Ventrica, the job role itself was very interesting and made the day fly by quickly.Fast paced and positive working environment with fantastic colleagues and plenty of support from management and the company itself.
Call Handler in Southend
on 14 November 2022
Awful job culture
This is a job where you'll be constantly monitored (yes, even for toilet breaks), with little to no incentives for staff, mental health support, or even a parking space.With very poor pay and management who are asked to squeeze every last droplet of performance out of you for said pay, you will need to be at the office and set up, ready to take calls - 15 minutes before your pay starts.The software is useless. It puts you into a call without warning or notification, with no visible queueing system. Remote software is also very laggy, with vastly increased lag for difficult conversations with customers.No cans or bottles of water/Fanta are allowed - but that's okay because you can use your pay to purchase Ventrica branded bottles/mugs which are the only drinking instrument allowed.I would personally avoid this and find something else.
Customer Support Advisor in Remote
on 31 October 2022
Avoid
Flexibility (work from home)Dull policies / very demanding client MicroManagement / you get told off for anything Decent wages No many benefits Another call centre No progression
Call Centre Agent in Southend-on-Sea, Essex
on 6 September 2022
Don’t do it…
…Unless you:• love being spoken to like rubbish• love not being appreciated for your work• completely and entirely hate yourself• love being spoken about behind your back by stuck up managers

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Questions and answers

People have asked 30 questions about working at Ventrica. See the answers, explore popular topics and discover unique insights from Ventrica employees.

See questions about:

  • Salaries
  • Hiring Process
  • Working Culture
  • Working Environment
  • Working Hours
  • CEO
  • Benefits
  • Dress Code
  • Interviews
  • Background Check
  • Company Future
  • Office Locations
  • Part Time Jobs
  • Promotion
  • Work from Home

Interview insights

Insights from 159 Indeed users who have interviewed with Ventrica within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Common questions about Ventrica

Ventrica locations

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