Verastar
3.0 out of 5 stars.
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Verastar Employee Review

Worst place ever Chester zoo would be better in the lion enclosure

1.0
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Management
Job culture
3 January 2019
If I could give this 0 stars I would I’m disappointed I can’t. If you have somewhat of a brain you will not even dream of working here, however if you have the misfortune to work here then I suggest you seek pastures new. This place made me suicidal. Working 40 hours a week constantly hammered on the phone all day every day to shouting dreary customers with the same problems being passed pillar to post because none of the staff are capable enough to tackle their issues or can be bothered to. Days are bleak in this hovil most of the staff are extremely unhygienic often desks and equipment are filthy and the place reeks. Most staff are vulgar and belong in a zoo, the place is wild and is like being back at secondary school, managers are just like pupils with a voice still very unprofessional. If your leg was falling off you would be expected to come into work the next day. The pay structure is awful if you have a day off you miss out on your quarterly pay review. Breaks are short and you are not given any freedom at all it is like being in jail.
Ratings by category
1.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
Pros
Running water, oxygen
Cons
Everything else
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Official response from Verastar
23 January 2019
Hi,Thank you for taking the time to leave your review. We are disappointed to hear of your negative experience as advisor as we endeavour to ensure all of our representatives have a positive experience with us and take on board your feedback. We would like to take this opportunity to thank you for your hard work and wish you every success in the future.
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  1. Worst place ever Chester zoo would be better in the lion enclosure