Verastar
3.0 out of 5 stars.
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Verastar Employee Review

Please if you value your health do not work here

1.0
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5 September 2019
I worked at verastar for there wythenhawe branch, although I can not fault the training (even though you will be treated like a pre teen back in high school) when you get unleashed into the what they call the training pod, be prepared for no support what so ever. You will not get your pay revision, due to any lie the supervisors find. you will be expected to pick up on the favourites work as the supervisor wont ask them to do it you will be ignoored by trainers leaving dsgruntled customers on the phone for longer than possible. Their are departments who wont tak calls at all even though they should as they are the only ones qualified ( and paid more) to do the job. Lie to customers about packages sold Every call you will get will be a complaint. Wolf of wall street management
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1.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Official response from Verastar
15 October 2019
HiThank you for taking the time to leave a review.We are happy that you enjoyed the training for the role - we pride ourselves on the support and training we provide to new and existing employees.However, we are sorry to hear of your negative experience as a Customer Service Advisor, as we endeavor to ensure all our representatives have a positive experience when working at Verastar.We are always looking at way to improve. As such, we invite you to email our HR department (HR@verastar.co.uk) to provide further details on the issues raised so we can investigate further.We would like to take this opportunity to thank you for your hard work and wish you every success in the future.
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Official response from Verastar
22 January 2020
Hi,Thank you for taking the time to leave a review.We are sorry to hear of your negative experience as we endeavour to ensure all our representatives have a positive experience whilst working with us.
  1. Please if you value your health do not work here