Verastar
3.0 out of 5 stars.
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Verastar Employee Review

Draconian

2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
12 April 2018
Not a great place to work! People are great but company philosophy is poor. Bonuses are weak and the conditions are dated! No room for progression and stale
Ratings by category
3.0Work/Life Balance
1.0Salary/Benefits
3.0Job security/advancement
2.0Management
1.0Culture
Pros
Quarterly bonus
Cons
Poor pay
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Official response from Verastar
5 June 2018
Hello, Thank you for taking the time to leave your review. It's great to hear praise for your colleagues as we think our work force is fantastic too!We are sorry you don't feel you can recommend the company as we are proud of the progression we offer and strive to continuously improve, we are happy to announce we have recently introduced a restructured bonus scheme benefitting managers. As your review shows you are a current employee we would like to encourage you to contact the HR department in confidence (HR@verastar.co.uk) to arrange a meeting in order for you to discuss your concerns and recommendations. Thank you for your ongoing hard work!
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1.0
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15 December 2019
Same role
Manager (Former Employee) - Northenden
They are not very clear on what they Expect or want until you already haven’t done it. Coaching and training poor and scare people into performing rather than coaching them. Business practices themselves must border on illegal and they have been reported to several agency’s and regulators as a result of this. If you want to keep your mental health and self respect look anywhere else.
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Official response from Verastar
20 December 2019
We appreciate the time you have taken to leave a review,Working in such a fast-paced environment we recognise it can be a stressful environment at times, but we do try to find a balance by creating a fun and friendly environment and making sure our staff are supported.We are disappointed to hear of your negative experience as a Manager, as we endeavour to ensure all staff have the correct and proper training readily available either by other members of staff or on our drive.
1.0
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10 November 2019
Same roleSame location
Manager (Former Employee) - Manchester, Greater Manchester
Low paid job for the hours required. Current they are looking to reduce the hours. But your going to have to sacrifice your pay. Not worth getting involved as the only reason to stay is the people you work with. But this comes at a great cost to your mental health and your family life due to stress. Seriously not worth it. Take this from Someone with over 10 years at the company. I sincerely wish I left once I gained the knowledge to go somewhere better.
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Official response from Verastar
28 November 2019
Thank you for taking the time to leave a review.Working in such a fast-paced environment we recognise it can be a stressful environment at times, but we do try to find a balance by creating a fun and friendly environment and making sure our staff are supported.We are always looking at ways to improve for both current and existing staff. Therefore, we would like to look into the points you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) We would like to take this opportunity to thank you for your hard work and wish you every success in the future
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
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31 January 2021
Same location
Customer Service Advisor (Former Employee) - Manchester
They boast about hiring 30 people every month, only the blindly dedicated survive. Awful work environment that promotes misinformation as fact and treats customers horrendously.
Pros
Pizza rarely as if that makes up for the weeks of abuse
Cons
Nearly everything
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