Village Hotels Employee Reviews

Loads of stuff were calling in sick.. we were not taught anything about the job when we started. Management were never around. Covering all departments for minimum wage. Customers always complaining about rooms.

Pros

Free gym

Cons

Low wage for super hard work

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Awful

Pub Supervisor (Former Employee) - Farnborough - 21 June 2023

What is the best part of working at the company?The best thing about working for Village is having gym access and discount on protein shakes and 40% off everything in the pub & grill.What is the most stressful part about working at the company?Run out of hours , Not allowed to eat or dink in restaurant without permission even on days off, lazy staff and not well managed!What is the work environment and culture like at the company?Not the best just sporty & casual What is a typical day like for you at the company?Boring and stressful when manager leaves you to do everything

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Insights into Village Hotels

Based on 137 survey responses

Areas for improvement

Sense of belonging
Energising work tasks
Ability to learn new things

Avoid like plague

Housekeeping Assistant (Former Employee) - Blackpool - 2 April 2023

dire managers, poor training, snobby rude managers who sit at desk all day and do nothing to help, no food facilities so take your own!!… no intrest in staff welfare or well being whatsoever

Pros

non

Cons

plenty

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Overall positive working environment

Chef de Partie (Current Employee) - Coventry, West Midlands - 27 March 2023

Nice place with good facilities and friendly staff. Perks of free gym membership and staff discount. Understaffed in my department. Unsociable working hours which are to be expected in hospitality.

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great place

Fitness Instructor/Personal Trainer (Current Employee) - Ashton-Under-Lyne, Greater Manchester - 21 March 2023

great place to workmanagement are friendlyenjoy working with people friendly hardest part is long hours I learn about communication, help people to achieve and serve customers

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Productive and Fun Workspace

Personal Trainer (Former Employee) - Esher, Surrey - 20 March 2023

Great place to work with a great team of people. Great management and even greater clients!No progressions in pay even if you are performing better yearly with hitting targets or day to day work.

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Productive and fun workplace

Spa Therapist (Former Employee) - Coventry, West Midlands - 14 March 2023

Absolutely loved being a spa therapist here everyone I worked with was lovely and manger was amazing. This is a place where my confidence really grew, it was a very fun environment and I never dreaded coming to work. It’s such a shame it closed down and I lost my employment here due to covid-19 because I loved working there and still miss it to this day

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Tiring and not enjoyable

Housekeeper/Cleaner (Current Employee) - Portsmouth, Hampshire - 12 March 2023

Management always has their favourites, no weekends off ever, always exhausted due to the physicality of the job, no support. Can be very hard to get many hours in so in the end pay isn’t always the best.

Pros

Going home

Cons

No work life balance

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It was okay. Lots of benefits

Events Coordinator (Former Employee) - Leeds, West Yorkshire - 22 February 2023

Paid training in Walsall Inc transport and food. Good work life balance. Free gym membership for you and one person. Lots of benefits but the pay is not great.

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Meh

Leisure Assistant (Former Employee) - Birmingham, West Midlands - 21 February 2023

First day was awful seems to be like your shoved away and the it's so unorganised where your cleaning stuff is it's in 3 different places you have to stay in the changing room when your off poolside

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Ok

Room Attendant (Former Employee) - Ashton-Under-Lyne, Greater Manchester - 21 February 2023

I worked for this company for one year. Nice and friendly environment. Cleaning rooms with high standart. You need to be fast and do a good job.

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Stressful, unsupportive and lack of training

Receptionist (Former Employee) - Greater Manchester - 17 February 2023

Wouldn’t recommend working here, it was an extremely stressful job where I found I was emotionally exhausted. I was expected to complete the jobs of 3 different departments for basic wage. Management was not good to work for at all.

Pros

Gym membership

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Long hours

Meetings and Events Assistant (Former Employee) - Blackpool, Lancashire - 16 February 2023

Long hours go unnoticed, meet great people there. Working until 2/3 am and then back it at 12 am next day it’s not ideal. Pay is not to great for the work and stress your under.

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Awful place of work

Lifeguard/Leisure Assistant (Former Employee) - Portsmouth, Hampshire - 15 February 2023

Between the ridiculously unsocial hours and the bare minimum pay, you can expect to spend your day here being looked down upon from the cliquey sales team. No room for career development & the ask to be put in additional courses is practically laughed at, despite being offered to other departments. Only work here if you’re content with not moving forward in your career.

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Poor values

Restaurant Manager (Former Employee) - Hyde, Greater Manchester - 14 February 2023

Not a people led business. Very much focused on making savings, cutting costs and it shows in all of the quality of ingredients etc. Big fuss made over high level management (Regional Dirs, Ops Dir, etc) and they love the attention of gifts in rooms, VIP treatment but this isn't given to team members or guests.

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Typical housekeeping job, not great, not terrible

Housekeeper (Former Employee) - Glasgow - 12 February 2023

I worked there pre-Covid, the housekeeping staff were overworked and underpaid as in most hotel chains, but I had a friendly team which made work better.

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it’s alright

Events Assistant (Current Employee) - Ashton-Under-Lyne, Greater Manchester - 9 February 2023

It’s okay when it’s good but some members of staff are really rude and you can do no good around them spoiling the whole job. Managers are great overall okay

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Awful management, poor conditions

Waiter (Former Employee) - Farnborough, Hampshire - 5 February 2023

This is awful place to work. During interview you are promised the world and then nothing is as promised.Crazy working hoursUnfair expectationsManagement is a jokeNo recourses, you cant buy any equipement as they just dont spend any money

Pros

nothing

Cons

everything

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Okay place very poor management filled with empty promises

Sous Chef (Current Employee) - Maidstone - 25 January 2023

Okay place very poor management filled with empty promises.Expected to work harder than should and pick up slack due to management cutting hours at every possible point

Pros

Colleagues

Cons

Over worked

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Staff were great to work with minus the management

Leisure Membership Sales Advisor (Former Employee) - Maidstone - 12 January 2023

Not enough training given and was told I’d receive more support but I didn’t so was let go unfairly, hated lying to the members that throng a would be working soon when they weren’t. Staff were great to work with however certain management were not supportive. Very clicky environment, very high turnover of staff too.Long hours, covering shifts out of choice and wanting to help out the team and received no acknowledgment of appreciation, neither do you get positive feedback from making targets or doing well, always more you can do

Pros

Free membership

Cons

No appreciation, always more you can do

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Great company

Team Leader- starbucks (Current Employee) - Swindon - 9 January 2023

My experience with the company has been really good. They company as a whole look after you, we get great benefits and the company offer support if you feel as though you are struggling. The general manager at the hotel is lovely and approachable and would go out of his way to make everyone feel appreciated and part of the team. This is by far one of the better places I’ve worked!