Virgin Media
3.6 out of 5 stars.
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Virgin Media Careers and Employment

About the company

  • CEO
    Lutz Schüler
  • Founded
  • Company size
    more than 10,000
  • Industry
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9 jobs

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Salary estimated from 4.1K employees, users, and past and present job advertisements on Indeed.

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£21,687 per year
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Rating overview

Rating is calculated based on 860 reviews and is evolving.


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Work-life balance


Access Field Technician in Birmingham, West Midlands
on 24 March 2021
Challenging but very underpaid
You get a van, fuel card, benefits such as massively discounted services, private health care, a bonus scheme. When out in the field you can manage yourself for the most part and if you do your job, nobody bothers you. What are a ''sales technician''. No matter how well you do your job, if you don't sell, you will not get a bonus or achieve a good overall score. This takes the fun out of what you do. Too many variables that you have 0 control over but have a high impact on your performance and scores. Unfair holiday booking process, you are constantly nagged and bullied to book quarterly holiday, this doesn't suit everyone. You can forget about progression unless you kiss many behinds.
Customer Service in Slough
on 5 April 2021
Worst company to get a job from
Worst company that fires employees when they come close to contract ending times. Their TL’s are useless as a piece of paper, won’t help when you ask for any kind of help, won’t take you serious when you say you’re having issues with pc, aired, ignored, waited 4 months for my System issues to be fixed in order for them to not be fixed and costing my job in the end.
Build Manager in Anglia
on 2 March 2021
Toxic do not apply
Management has a toxic culture , senior management actively set in realistic goals that will enable you to not meet objectives and thus performance related pay and bonus are not paid. The senior management team lead by fear and retribution’s. Would not go back
Inbound Telesales Advisor in Sheffield
on 30 January 2021
Fun place to work
Everyone works as a family - values are great. Call centres are equipped with all necessary items like water, sanitizers, microwaves, fridges and vending machines I learnt to work as a group to achieve same goal. WITH NO PRIOR SALES EXPERIENCE IT WAS DIFFICULT TO EXCEL BUT THEY PROVIDE COACHING AND TRAINING.
Retentions Advisor in Sitel Newcastle
on 19 January 2021
Post to work for bonus
Never get your bonus when your use the discounts to help retain the customer at you get told at you can you use you get sacked for using them this is set up so at you don't stay in the job long that's why they always advertising jobs for hardly anyone one on my team got kept on after three months
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Questions and answers

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Interview insights

Insights from 323 Indeed users who have interviewed with Virgin Media within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

If your'e experiencd the Interview is just silly basic Questions

Shared on 2 September 2018

Can you walk and drive that will be enough

Shared on 2 September 2018

What sales have you done before, about customer service, about you past experiences, will you cope in the cold

Shared on 20 February 2018
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