Virgin Media Careers and Employment
About the company
- CEOLutz Schüler
- Company sizemore than 10,000
- IndustryTelecommunications
Jobs
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Full-time
Billing Administrator
Birmingham
6 hours ago
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Data Science Manager
Reading
6 hours ago
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Security Governance Manager
Reading
6 hours ago
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Data Modelling Manager
London
6 hours ago
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Operations Centre representative
Prescot
1 day ago
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Learning Experience Designer
Manchester
1 day ago
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Account Development Executive
Manchester
1 day ago
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Business Sales Specialist Executive
Stockton-on-Tees
2 days ago
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Technical Test Lead
Hemel Hempstead
2 days ago
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Senior Business Development Manager
Reading
2 days ago
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Atlassian Engineer
Reading
5 days ago
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Service Relationship Manager
Sheffield
5 days ago
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Regional Customer Premise Equipment Collections Manager
Watford
5 days ago
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Head of Programme and Network Delivery
London
5 days ago
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DevSecOps Engineer
Reading
5 days ago
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Environments Engineer
Reading
5 days ago
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Senior Test Manager
Reading
5 days ago
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Head of Programme and Network Delivery
Manchester
5 days ago
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Lead Developer
Reading
5 days ago
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Technical Delivery Lead (Platform)
Reading
5 days ago
View jobThere are 55 jobs at Virgin Media
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Salaries
Salary estimated from 3K employees, users, and past and present job advertisements on Indeed.
Popular Roles
Apprentice
£12,822 per year
Quantity Surveyor
£45,000 per year
Retail Sales Associate
£19,962 per year
Sales
Sales Advisor
£24,925 per year
Sales Associate
£21,769 per year
Sales Executive
£22,554 per year
Management
Service Transition Manager
£50,801 per year
Team Leader
£28,067 per year
Manager
£23,562 per year
Retail
Retail Sales Associate
£19,962 per year
Store Manager
£33,316 per year
Rating overview
Rating is calculated based on 857 reviews and is evolving.
Explore reviews by category
Reviews
Inbound Telesales Advisor in Sheffield
on 30 January 2021
Fun place to work
Everyone works as a family - values are great. Call centres are equipped with all necessary items like water, sanitizers, microwaves, fridges and vending machines I learnt to work as a group to achieve same goal. WITH NO PRIOR SALES EXPERIENCE IT WAS DIFFICULT TO EXCEL BUT THEY PROVIDE COACHING AND TRAINING.
Retentions Advisor in Sitel Newcastle
on 19 January 2021
Post to work for bonus
Never get your bonus when your use the discounts to help retain the customer at you get told at you can you use you get sacked for using them this is set up so at you don't stay in the job long that's why they always advertising jobs for hardly anyone one on my team got kept on after three months
Field Technician in Nottingham, Nottinghamshire
on 11 January 2021
Hmmm
Treat you awfully. If you want the hour lunch your supposed to get you’ll be home for 9pm bearing in mind you have to get to your first job for 8. All they are bothered about is sales RAF they pester you constantly and instead of praising someone when they do well they bash everyone else round the head saying look how good this guy is and then the next month it will be some other guy. No flexibility, no progression unless your best mates with higher managers. Corrupt through and through. Oh and every customer survey that comes back bad because of the shocking customer call centre - that’s your fault. They give you about 41 minutes a job when they know it’s impossible to do everything on their Audits yet do nothing about it. About 8 people have left in the last month some with years and years of service and no more then a see you later. Oh and they did secret shoppers where they were hiding in peoples houses and taking photos of us without permission and posting them laughing. So if you want a job with no progression, where you work an hour a day for free and be hassled for sales when you are technician then go for it!
Customer Service Agent in Cambridge
on 6 January 2021
A secure job but poor communication and management.
As an agent working from home, I was very excited at the concept to get started, the team leaders on hand via teams are very friendly and understanding however where this campaign excels, it also has its faults. For example, since beginning training in November I have had countless technical issues which took weeks of hounding and asking about what was going to happen next to even see acknowledgment, I even still have issues now. The IT support team are practically useless as they never answer the phone and when they do the operators are dismissive and extremely rude. The entire system for logging and supporting calls is run on an archaic system which hasn’t changed since the 1970s and frankly it needs to be updated. As if that wasn’t enough the 3 weeks worth of training was absolutely absurd, for 9 hours, 5 days a week you are subjected to countless tidbits of trivial information so much so that it is nigh impossible to keep up to speed with anything. It’s as though 6 weeks of training was pushed into 3. It’s frankly way too much.
Service Engineer in Scotland
on 12 December 2020
Virgin media service
Pros- good holidays, staff rates, health care.Conns- poor salary, dead end job, very stressful, unachievable stats, disciplined on a survey that has nothing to do with you, health and safety used as a whipping tool to remove under achievers,bullying management techniques, made to be a salesman instead of a service engineer, 15 jobs a day and if you dont complete them you will be audited on all jobs.
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Questions and answers
People have asked 59 questions about working at Virgin Media. See the answers, explore popular topics and discover unique insights from Virgin Media employees.
Interview insights
Insights from 312 Indeed users who have interviewed with Virgin Media within the last 5 years.
Average experience
Interview is average
Process takes about a week
Interview questions
If your'e experiencd the Interview is just silly basic Questions
Shared on 2 September 2018
Can you walk and drive that will be enough
Shared on 2 September 2018
What sales have you done before, about customer service, about you past experiences, will you cope in the cold
Shared on 20 February 2018
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