Virgin Media
Happiness score is 45 out of 100
3.5 out of 5 stars.
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Virgin Media Careers and Employment

Work happiness

Scores based on about 105 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Lutz Schüler
    63%
    approve of Lutz Schüler's performance
  • Founded
    2006
  • Company size
    more than 10,000
  • Industry
    Telecommunications
  • Link
    Virgin Media website
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Jobs

Browse jobs by category

Sales

98 jobs

Salaries

Salary estimated from 9.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 959 reviews and is evolving.

3.6120183.6220193.3620202.2620213.002022

Reviews

Customer Care Agent in Sheffield, South Yorkshire
on 4 May 2022
One of the better call centres
It's a call centre, but the work does feel fairly skilled and you get a lot of training and support. The wage is very good compared to other centres and the benefits and rewards are fantastic. Really friendly environment and great managers.
Customer Service Advisor in Swansea, Swansea
on 22 May 2022
Poor experience
Generally treated as a number and not as an employee. To be fair, I was employed years back and the management was outsourced to people like manpower and ibm. So, not directly employed by Virgin media.
Inbound Customer Service Agent (faults and collections) in Manchester
on 21 May 2022
I really like it.
I currently work at virgin. on the phones as a senior resolve agent. it can be stressful for sure. but it can be equally rewarding. customers are generally quite nice. . the pay is good and the support is good. my manager is the best. there's always someone to help you.
Sales Advisor in Wythenshawe, Cheshire
on 18 May 2022
Getting rid of all employees to outsourcing, not good for customers or loyal staff
Was great company for many years then sent all employees to an outsourcing company, not good , how can a company treat both employees and customers in such a shoddy way is beyond me.
Customer Service Advisor in Sheffield, South Yorkshire
on 15 May 2022
Great
Friendly managers, great support, collaborative staff. Clean, comfortable and a nice place to work. Can be stressful at times but it is also a rewarding job if you enjoy helping people.

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Questions and answers

People have asked 66 questions about working at Virgin Media. See the answers, explore popular topics and discover unique insights from Virgin Media employees.

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  • Part Time Jobs

Interview insights

Insights from 621 Indeed users who have interviewed with Virgin Media within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

Compatance based questions

Shared on 16 October 2019

If your'e experiencd the Interview is just silly basic Questions

Shared on 2 September 2018

Can you walk and drive that will be enough

Shared on 2 September 2018

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