Inbound Telesales Advisor in Sheffield
Fun place to work
Everyone works as a family - values are great. Call centres are equipped with all necessary items like water, sanitizers, microwaves, fridges and vending machines I learnt to work as a group to achieve same goal. WITH NO PRIOR SALES EXPERIENCE IT WAS DIFFICULT TO EXCEL BUT THEY PROVIDE COACHING AND TRAINING.
Retentions Advisor in Sitel Newcastle
Post to work for bonus
Never get your bonus when your use the discounts to help retain the customer at you get told at you can you use you get sacked for using them this is set up so at you don't stay in the job long that's why they always advertising jobs for hardly anyone one on my team got kept on after three months
Field Technician in Nottingham, Nottinghamshire
Treat you awfully. If you want the hour lunch your supposed to get you’ll be home for 9pm bearing in mind you have to get to your first job for 8. All they are bothered about is sales RAF they pester you constantly and instead of praising someone when they do well they bash everyone else round the head saying look how good this guy is and then the next month it will be some other guy. No flexibility, no progression unless your best mates with higher managers. Corrupt through and through. Oh and every customer survey that comes back bad because of the shocking customer call centre - that’s your fault. They give you about 41 minutes a job when they know it’s impossible to do everything on their Audits yet do nothing about it. About 8 people have left in the last month some with years and years of service and no more then a see you later. Oh and they did secret shoppers where they were hiding in peoples houses and taking photos of us without permission and posting them laughing. So if you want a job with no progression, where you work an hour a day for free and be hassled for sales when you are technician then go for it!
Customer Service Agent in Cambridge
A secure job but poor communication and management.
As an agent working from home, I was very excited at the concept to get started, the team leaders on hand via teams are very friendly and understanding however where this campaign excels, it also has its faults. For example, since beginning training in November I have had countless technical issues which took weeks of hounding and asking about what was going to happen next to even see acknowledgment, I even still have issues now. The IT support team are practically useless as they never answer the phone and when they do the operators are dismissive and extremely rude. The entire system for logging and supporting calls is run on an archaic system which hasn’t changed since the 1970s and frankly it needs to be updated. As if that wasn’t enough the 3 weeks worth of training was absolutely absurd, for 9 hours, 5 days a week you are subjected to countless tidbits of trivial information so much so that it is nigh impossible to keep up to speed with anything. It’s as though 6 weeks of training was pushed into 3. It’s frankly way too much.
Service Engineer in Scotland
Virgin media service
Pros- good holidays, staff rates, health care.Conns- poor salary, dead end job, very stressful, unachievable stats, disciplined on a survey that has nothing to do with you, health and safety used as a whipping tool to remove under achievers,bullying management techniques, made to be a salesman instead of a service engineer, 15 jobs a day and if you dont complete them you will be audited on all jobs.