Virgin Trains
4.4 out of 5 stars.
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Virgin Trains Careers and Employment

About the company

  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £1m to £5m
Learn more


Salary estimated from 289 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Service Representative
£25,618 per year
Customer Service Manager
£48,960 per year


Client Advisor
£21,928 per year
Sales Consultant
£28,603 per year
Plan Manager
£56,961 per year

Administrative Assistance

£37,814 per year
£20,469 per year

Food Preparation & Service

£25,271 per year
£34,065 per year
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Rating overview

Rating is calculated based on 54 reviews and is evolving.


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Work-life balance


Station Manager in London Euston
on 23 February 2021
Amazing company to work as part of
Working for this company simply changed my life The experience, training and relationships made have enriched me both professionally and personally.
Customer Service Advisor in Birmingham City Centre, West Midlands
on 27 May 2020
Good Experience
PART TIME ROLE good management 4 till 10 shift Friendly staff and nice working environment worst part of the job is late hours most enjoyable the colleagues
Customer Service Assistant in Wolverhampton, West Midlands
on 9 January 2020
one of the best
one of the best company's i ever worked for. There was always something different every day it would never be the same i think thats what made it so interesting.
Work Experience Placement in Birmingham New Street Station
on 6 January 2020
productive and fun workplace
Such a friendly working environment, lovely people and was a nice place to be. Exciting offers everyday and felt a pleasure to be working for Virgin Trains
on 12 December 2019
Great to be part of Virgin flying high the flag
I thoroughly enjoyed working for the company and helping the customers with impartial information. Virgin was made special through Sir Richard Branson marketing and appearance at the station when he visited the staff. It was such a buzz and happy memories from his visits.
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Questions and answers

People have asked 14 questions about working at Virgin Trains. See the answers, explore popular topics and discover unique insights from Virgin Trains employees.

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Interview insights

Insights from 17 Indeed users who have interviewed with Virgin Trains within the last 5 years.

Favourable experience
Interview is average
Process takes about a week
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  1. Virgin Trains