2.8 out of 5 stars.
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Voyage Care Employee Reviews

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United Kingdom1,243 reviews

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2.7Work-life balance

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userpwsrotalovelysupportrubbishbehaviourstaff

It’s okay

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It’s okay, night staff were nice but management could sometimes be a bit intimidating. Long hours, not good enough pay. Rewarding to look after service users. No benefits.
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Great place to work with job satisfaction.

Voyage Care is an excellent company to work for. They provide thorough training enabling you to perform your role as a support worker to the best of your ability and giving the people we support the best care and support they need to live their lives to the fullest.

Pros

Excellent training provided and prospects to further your qualifications.

Cons

Long hours.
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Insights into Voyage Care

Based on 661 survey responses
Areas for improvement
  • Fair pay for job
  • Trust in colleagues
  • Sense of belonging

Lovely place to work

Really enjoyed my time with voyage , rewarding great place to work , pay could be better. Good upto date training , would go back gooof juggle huhjjj huhjhf
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Official response from Voyage Care

6 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Great place to work

I absolutely love my job and the people I work with, management is great and the support offered to pws is brilliant. The hours fit my life perfectly

Pros

Good rota rotation
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Official response from Voyage Care

6 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

A place to work and learn

Have added more knowledge to what I used to know when it comes with deal with people. Voyage has helped me be more confident with help of the training have undertaken and staff on ground
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Official response from Voyage Care

5 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role and found the training useful!

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Great Person Centred Care Provider

Voyage are a great company to work for, they do value their staff with extra benefits and annual awards to recognise excellent service. The people we support are the main focus and treated with great respect and dignity. The homes are homely and fitting for the people who live there. Flexible working and above minimum wage pay.

Pros

It doesn’t feel like work

Cons

Car parking
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Official response from Voyage Care

6 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

A caring work place which is all about the people we support to live a fun and independent life.

I have been working for voyage care now for nearly 2 and a half years. I have been in the care industry for over 10 years. Predominantly working with the elderly and people with dementia. I’m used to hard, stressful work and at times feeling like you’ve failed or not been given the tools or time to allow you to do your job which is fundamentally to care. Going home with too much baggage, not being able to switch off and constantly been phoned to work on your days off. I have never experienced any of this within voyage and my work setting. I have never worked for a better company and management. Voyage provide regular training and then some so you have the required training to implement in your daily work. Work isn’t supposed to be easy? We’re paid to do a job, I agree that we deserve more pay, but that’s just how it is in the care setting and not directed at voyage. What we do is all about the people we support and I believe the people we support live an incredible independent life. They are always on the go, attending activities of choice, work placement, cinema, holidays, restaurants, swimming, gym.. the list goes on. Staff are provided with fresh home made food every day. I could never really cook before I started working for voyage, I believe now I’m more than an able chef so I have learnt while working with voyage. I love my job. Have the best manager anyone could ask for and an incredible senior team along with the day staff and night staff. Voyage really do care. Compared to the work I was used to and the work I do now, there is no comparison and actually, it makes - 
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Official response from Voyage Care

5 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role and found the training useful!

Great place to work

I have worked within voyage care now for over 10years. Voyage have given me the opportunity to expand and progress within my role!Voyage provide excellent training and 1:1 support.Each individual supported within voyage leads an exceptional life, they are enabled to meet goals, aspirations and wishes. No individual is the same and therefore careful put together care plans are in place to ensure that each individual supported received person centred care.Voyage care look after their and offer staff benefits

Pros

Job satisfaction, no day is the same. Voyage look after their employees

Cons

Na
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Official response from Voyage Care

5 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role and found the training useful!

Great Culture

colleagues are supportive, people supported are great, feel valued but as with all care work pay should be higher for all staff, we look after people and keep them safe. A rewarding job.

Pros

people we support and colleagues
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Official response from Voyage Care

5 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Lots of possibilities for progression, good supportive environment

Each day is different, but mostly rewarding. I’ve learned so much through training and hands on experience. I have progressed fairly quickly from support worker, to senior, to deputy manager. Voyage very keen to support progression. Our workplace is very friendly, a team for sure. There’s always someone to go to for support and encouragement when needed. It’s great to be working in an environment where you can make a difference to people’s lives. The hardest part of the job for me was adjusting to the pace of it, things happen slowly so being impatient is no good!

Pros

Supportive team

Cons

Staff shortages
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Official response from Voyage Care

4 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

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Great Workplace

Been employed by Voyage for 14Years and it is a joy to work with a Management team who give you so much support and colleagues who make going to work a joy. Over the years I have learned so much with in house training and allowed to thrive in my surroundings..The people we support are our focus and building trust,encouraging new initiatives,assisting the people we support to make life choices which will help them grow is just a small part of our role.....You as an individual will grow,you learn so much.....this job recognises hard work and pushes you as a person,there are also opportunities to progress with Voyage...if you want a job which pushes you to use your initiative,build you as a person,learn new skills,achieve outcomes and assist individuals to grow and prosper you should apply now.......It's not easy however it's rewarding,seldom is a day the same and the shifts allow a great work/life balance.......Join the Voyage team and experience the benefits of helping others.......

Pros

Hours that suit your work, life balance/Positive job satisfaction, Reward schemes ongoing, Supportive Management team and fun loving staff team

Cons

None
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Official response from Voyage Care

5 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role and found the training useful!

The staff are very nice and quite a fun place to work

A typical day at work as a night support worker is smooth and easy. Management is very responsive and ensure all staff are well trained. The most enjoyable part of my job is being on shifts with my night shift colleagues, they are so caring, friendly and understanding.

Pros

Additional payment on weekend shifts
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Official response from Voyage Care

4 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Goals

Working for voyage has gave me a great feeling of accomplishment seeing our residents come into a new setting and completely thrive and gain independence is a great feeling . The staff all have the same goal and that is to see each of our residents accomplish there own goals either on there own homes or in the community

Pros

Watching our residents grow and thrive

Cons

Better salary
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Official response from Voyage Care

4 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Terrible

No support don't work for this company Everything there is not well run they blatantly play favourites just don't work for this company if you can help it

Pros

None

Cons

Everything
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Official response from Voyage Care

1 December 2023
Thank you for sharing your feedback. We are sorry to hear of the concerns that you have raised and would like to know more. Please provide details of any specific incidents so that they can be investigated by email to saysomething@voyagecare.com.

Productive and a fun environment to work

I started with voyage as senior support worker and enjoyed the role greatly, I was supported by the management and loved working with all the people we support. I worked hard and now have been promoted to deputy manager.Best company I’ve worked with!!
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Official response from Voyage Care

1 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Great company to work for, Person centred, empowering others every day. great development opportunities also.

Worked in various different roles from Support Worker, Senior Support worker, Management Role and Group Support, Voyage are a company that supports my own interests and growth.
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Official response from Voyage Care

1 December 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

It's great experience at voyage through their trainings have learnt alot.

What is the best part of working at the company?The team work and approachable management is greatWhat is the most stressful part about working at the company?Dealing with some difficult clientsWhat is the work environment and culture like at the company?Friendly colleagues always ready to help in case there's emergency What is a typical day like for you at the company?Sometimes can be tiresome in case there's change in the client's routine
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Official response from Voyage Care

27 November 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Overall my experience is very good . It's friendly and professional environment

What is the best part of working at the company?Working Environment and flexibility What is the most stressful part about working at the company?Something lone shift rather Nothing specifically .What is the work environment and culture like at the company?Very much flexible work environment and cultureWhat is a typical day like for you at the company?The working environment and culture is very friendly in my company .
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Official response from Voyage Care

24 November 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

I loved working here!

I genuinely loved working here the guys were amazing to work with the staff we're great obviously I didn't particularly like everyone I worked with but in general it was really good. On some occasions it would be emotionally draining but I worked here during the pandemic so explaining to someone with autism that they can not do what they have always done was hard. Can honestly say100% one of the best places I've worked .

Pros

Amazing place/people

Cons

Pay was not amazing.
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Official response from Voyage Care

21 November 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

Not very good

What is the best part of working at the company?The service users you support What is the most stressful part about working at the company?The more you seam to do the more they want you to do .What is the work environment and culture like at the company?The work environment not very good lots of bullying and homophobia by staff and manager and asking to more and more all the time What is a typical day like for you at the company?Very busy and varied.lots of different disabilities to deal with .
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Official response from Voyage Care

24 November 2023
Thank you for sharing your feedback. We are sorry to hear of the concerns that you have raised and would like to know more. Please provide details of any specific incidents so that they can be investigated by email to saysomething@voyagecare.com.

Lovely place to work

This is a Lovely place to work , nice atmosphere, learnt a lot while working here , supportive and good work life balance , friendly staff and managment
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Official response from Voyage Care

20 November 2023
Thank you for taking the time to leave us a review. It’s great to read that you feel supported in your role!

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Overall rating

Based on 1,277 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.4 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture

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