Happiness score is 57 out of 100
3.5 out of 5 stars.
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wagamama Careers and Employment

Work happiness

Scores based on about 37 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
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About the company

  • Founded
  • Company size
    501 to 1,000
  • Industry
    Restaurants & Food Service
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Food Preparation & Service

611 jobs


Salary estimated from 268 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 434 reviews and is evolving.


FOH Team Member in Chelmsford
on 7 October 2021
Overall a pleasant company to work for
I enjoy working here. Friendly team who are willing to do a good job and I felt warmly welcomed. The restaurant is very popular (which means it can get pretty manic!) but tips are shared amongst all the staff which is very reasonable and means one feels rewarded. The managers are adroit on the floor and very knowledgeable and only want the best, so were very understanding when I needed less hours.
Line Chef in Manchester City Centre, Greater Manchester
on 13 September 2021
Brutal Work Ethic, Amazing People
Extremely brutal work ethic. Amazing people. Like a family - You have to earn respect. If you are sick you are made to feel very guilty. Very stressful, very tiring. You are working for every last penny. Co-workers seem like they want to get out asap. Good company values on paper, not sure if they hold up in practice for the back of house and front of house staff.
FOH Manager in Finchley
on 28 August 2021
low hourly wages compared to wages that are on the market.
No Wagamama,before to be hired the people from office they will let you know about 4000£ bonus year as a Manage but is not true, and the hours pay rate is very low only 9.40.
Front of House Staff in Watford
on 26 August 2021
Horrible place with horrible managers that will expect you to sacrifice your health for the sake of work
Initially I was excited to work somewhere that appeared to have a friendly and laid back work environment, where management cared about the wellbeing of their employees. However I couldn't have been more wrong, there is no work life balance, long split shifts that will have you spending the majority of your time at the restaurant, and the managers are absolutely horrible. They micromanage, criticise you for anything and everything, shout at you in front of customers, undermine you, and talk horribly about you behind your back (even though this is usually within earshot and they are just too stupid to know better). The most frustrating part about it all was that they don't even communicate with each other, and more often than not you will have two managers on a shift who will both be telling you to do different things, I lost count of the number of times I was told to do something by one manager and then told off by the other for literally doing what I was told. When you are new you won't be provided with adequate training at all, and still be expected to do absolutely everything to an impossible standard, and then still get shouted at for not knowing things. If you have any issues they will either roll their eyes, get annoyed or ignore you completely, you're basically just an inconvenience to them and they make sure to make you aware of that. At the branch I worked at in Watford this was most obvious when their was an outbreak of covid at the restaurant, various managers tried to keep it quiet and most of us wouldn't have known that other staff members had tested positive if it wasn't for staff talking about it among themselves. When I became ill with covid during this outbreak I had a manager try and convince me I wasn't ill at all, and needed to come in because the restaurant is understaffed, they weren't even convinced when I had a positive lateral flow, its as if making money is more important than the health of their staff and customers. I would recommend that this place be avoided at all costs unless you want to feel absolutely exhausted and humiliated almost everyday.
Line Chef in Liverpool, England
on 14 August 2021
Not for long
I don't recommend it for line chefs.Insane prepping and cleaning , little to no guidance and unrealistic amounts of tasks per person.The rota is out every week on Friday that pretty much mean that if you work on Monday you 3 days notice before having to come in, keeping a work life balance is hard as the rota doesn't seem to consider that factor you might have to close one night , only to open the next or you might have two splits in the row but then be off for a day or two which makes you question of there is any consideration of the people's needs as well.

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Questions and answers

People have asked 60 questions about working at wagamama. See the answers, explore popular topics and discover unique insights from wagamama employees.

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Interview insights

Insights from 240 Indeed users who have interviewed with wagamama within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview questions

To be a responsible employee.

Shared on 29 September 2018

Every question related to my time spent as a food hygien inspector I didn’t have the nerve to say it was me who closed them down previously for vermin infestation

Shared on 30 July 2018

Quized me about my time served in broadmoor for poisoning a hospitalward but nothing too serious

Shared on 9 July 2018

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