Waitrose & Partners
Happiness score is 55 out of 100
3.8 out of 5 stars.
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Customer Service Representative interviews at Waitrose & Partners

Here’s what others thought about the interview process at Waitrose & Partners.

Interview experience

Based on 206 interviews

Interview difficulty

Based on 208 interviews

Interview process length

Based on 188 interviews
About two weeks

Customer Service Representative interview process at Waitrose & Partners

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About two weeks
About a week
About a day or two
About a month
More than one month
Most reported steps
Group interview
On-site interview
Problem solving exercises
Phone call/screening
Background check
Least reported steps
Take-home/sample work
They have no interview
Drug test

What candidates say about the interview process at Waitrose & Partners

  • Quick, easy and simple. Asking the right questions and very brief.
    Shared on 4 October 2022 - Customer Service - Home Based
  • A long questionnaire followed by a pretty standard run of interview questions such as problems you've overcome and personal strengths.
    Shared on 12 April 2018 - Customer Service Assistant - Portishead, Somerset
Read more about the interview process at Waitrose & Partners

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Customer Service Representative interview tips at Waitrose & Partners

Dress code for the interview
  • Business casual (e.g. dress slacks)52%
  • Formal (business suit)35%
  • Casual (t-shirt and jeans)7%
  • They didn’t have a dress code5%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Waitrose & Partners

  • Be yourself, research the company, dress smart for interview
    Shared on 28 November 2022 - Customer Service Assistant - Cheltenham

The first interview at Waitrose & Partners for Customer Service Representative

How candidates got an interview
  • Through Indeed46%
  • Other23%
  • Other online job site17%
  • Recruiter contacted me7%
  • Employee referral7%

How candidates received their first interview at Waitrose & Partners

  • Online testing then interview via zoom then phone call for offer of employment
    Shared on 11 August 2022 - Customer Service Assistant - Banbury
  • Through their website advertisement
    Shared on 27 June 2019 - Partner in Replenishment/Customer Services Team - Bury St. Edmunds, Suffolk
  • Companies
  • Waitrose & Partners
  • Interviews
  • Customer Service Representative
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