Waitrose & Partners
Happiness score is 55 out of 100
3.8 out of 5 stars.
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Customer Service Representative interviews at Waitrose & Partners

Here’s what others thought about the interview process at Waitrose & Partners.

Interview experience

Based on 206 interviews
Favourable

Interview difficulty

Based on 208 interviews
Medium

Interview process length

Based on 188 interviews
About two weeks

Customer Service Representative interview process at Waitrose & Partners

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About two weeks
32%
About a week
30%
About a day or two
22%
About a month
9%
More than one month
7%
Most reported steps
Group interview
57%
On-site interview
55%
Problem solving exercises
46%
Phone call/screening
23%
Background check
12%
Least reported steps
Take-home/sample work
1%
They have no interview
1%
Drug test
0%

What candidates say about the interview process at Waitrose & Partners

  • Quick, easy and simple. Asking the right questions and very brief.
    Shared on 4 October 2022 - Customer Service - Home Based
  • A long questionnaire followed by a pretty standard run of interview questions such as problems you've overcome and personal strengths.
    Shared on 12 April 2018 - Customer Service Assistant - Portishead, Somerset
Read more about the interview process at Waitrose & Partners

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Customer Service Representative interview tips at Waitrose & Partners

Dress code for the interview
  • Business casual (e.g. dress slacks)52%
  • Formal (business suit)35%
  • Casual (t-shirt and jeans)7%
  • They didn’t have a dress code5%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Waitrose & Partners

  • Be yourself, research the company, dress smart for interview
    Shared on 28 November 2022 - Customer Service Assistant - Cheltenham

The first interview at Waitrose & Partners for Customer Service Representative

How candidates got an interview
  • Through Indeed46%
  • Other23%
  • Other online job site17%
  • Recruiter contacted me7%
  • Employee referral7%

How candidates received their first interview at Waitrose & Partners

  • Online testing then interview via zoom then phone call for offer of employment
    Shared on 11 August 2022 - Customer Service Assistant - Banbury
  • Through their website advertisement
    Shared on 27 June 2019 - Partner in Replenishment/Customer Services Team - Bury St. Edmunds, Suffolk
  • Companies
  • Waitrose & Partners
  • Interviews
  • Customer Service Representative
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