My job was Christmas temp with possibility of permanent job. Very busy time of year for first supermarket job. Early starts for click and collect but that was my choice.

Pros

Friendly colleagues

Cons

Physically demanding

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great place to have a part time job

Hospitality Assistant (Former Employee) - Cheltenham, Gloucestershire - 27 June 2022

don’t join if you expect easy progression, staff are lovely, proper training given, always something to do. customers expect highly of you due to brand reputation

Pros

lovely team

Cons

hard to progress/recognition

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Insights into Waitrose & Partners

Based on 748 survey responses

Areas for improvement

Support from manager
Ability to learn new things
Energising work tasks

Interesting place

Delivery Driver (Current Employee) - Cheltenham, Gloucestershire - 18 June 2022

Not 100% sure how I feel about the “partnership” it’s not all it’s made out to be. They are a very unorganised place, didn’t book any of my pre-booked holiday and weren’t happy when they realised I wasn’t in due to my holiday. Managers don’t communicate well with colleagues. The colleagues are mostly nice and friendly, the majority of them are also very helpful

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Worse place I've ever worked!

Delivery Driver (Former Employee) - Cheltenham, Gloucestershire - 14 March 2022

I can see a theme running here, cant get any managers worth while there, rude and ignorant. Started off well soon went down hill.Dishonest drivers. Cant tell you the rules, until things happen. getting the rules is hard enough from the computer systems there.Breaks are few and far between. Cant plan a delivery route efficiently. Treated unfairly by the end of my employment.Poor hygiene for vans, not enough cleaning equipment.VERY POOR COMMUNICATION with most things.Found out most things through other staff.NOT enough training.

Pros

Made some friends, pay and some free food occasionally.

Cons

long hrs, vans too big.

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Alright Enough Place

Waitrose Supermarket Assistant (Current Employee) - Cheltenham - 9 December 2021

Waitrose is alright enough. The people I work with are friendly enough, management never really bother you but when you get slow week's they're incredibly slow. Difficult to get hours increased as well with so many restructurings going on and cliques do form among the staff

Pros

Relaxed atmosphere

Cons

Pay isn't great, hard to increase hours, not a lot of progression

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Lovely place to work

Supermarket Assistant (Former Employee) - Cheltenham, Gloucestershire - 20 January 2021

Can be a little stressful at times, however I did work over Christmas and was supported throughout. Training can be provided online or on the job. Value individual people working there.

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Fast paced and changes daily

Checkout Operator (Former Employee) - Cheltenham, Gloucestershire - 22 June 2020

Fast paced work with variety of options of work and a good family of work colleagues. Good job for a quick summer job and also full time career in e,g. café, tills, stock, warehouse, fish, etc

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Fun workplace

Food Service Assistant (Former Employee) - Cheltenham, Gloucestershire - 26 May 2020

Waitrose was a fun place to work. I worked there during university. Always overtime when I needed it. Management was good. Overall nice place to work part time.

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Don’t do it

Customer Service Assistant (Current Employee) - Cheltenham, Gloucestershire - 10 January 2020

Don’t work for Waitrose, the pay is terrible and they expect you to die for the company because you’re “co-owners” not worth the s*** you have to put up with

Pros

Discount

Cons

Everything else

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It was a productive but stressful workplace

Supermarket Assistant, Waitrose (Former Employee) - Cheltenham, Gloucestershire - 29 November 2019

Waitrose is a good place to work but management and the work that they require you to do sometimes can be quite stressful but overall it is a good place to work with a good amount of benefits and pay.

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Productive and a fun working environment

Cafe Assistant (Former Employee) - Cheltenham, Gloucestershire - 30 October 2019

The most enjoyable part of the job was the strong team I worked with. We had a great laugh but also got all of our jobs done to the best of our abilities, working together.

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Excellent place to work

Night Shift Worker (Former Employee) - Cheltenham, Gloucestershire - 10 October 2019

I was pleasantly surprised how nice everyone was. Everyone is responsible for their own product replenishment. Very helpful staff, patient management.

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Solid

Customer Sales Assistant (Former Employee) - Cheltenham, Gloucestershire - 2 July 2019

Not a bad first place to work, weren't very flexible for students around exams and several layers of management meant often decisions were left very late also promised me work over summer period but then last minute told me none was available.

Pros

cheap subsidised lunches

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Poor communication

Food operations (Former Employee) - Cheltenham - 21 March 2019

I found this job was a continous challenge every shift, with many different people telling you what to do. I wasnt going up the ladder in anyway in all the years i worked there. Glad i left.

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Nice friendly place to work

Christmas Temp (Former Employee) - Cheltenham, UK - 11 December 2018

The majority of staff at Waitrose are friendly and approachable and will always offer help when needed. The pay is also very good and hours are quite flexible.

Pros

Cheap food from the canteen

Cons

Can be very boring

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well organised place to work

check out operator (Former Employee) - Cheltenham, Gloucestershire - 22 July 2018

staff very nice and friendly customers were nice and helpful on the whole nice air conditioning to work in reduced prices for lunch and drinks varied hors to suit you

Pros

reduced lunches

Cons

none

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Safe and Happy Workplace

Sales Assistant (Former Employee) - Cheltenham - 8 October 2017

During my time at Waitrose i have had near to no problems while working, it is a fun and happy place to work and i would recommend to anyone who isn't picky over their wages. The place is very secure and you can rest to know that you are safe within the workplace.

Pros

Active Day

Cons

Low Pay

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throw in at deep end told to get on with it

dry goods (Former Employee) - Cheltenham, Gloucestershire - 27 February 2017

no communication between people only decent time to work was overnights didn't really learn much friendly staff members

Pros

benifits are ok

Cons

Management

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Good team. Bad head office.

Cafe Assistant (Current Employee) - Cheltenham, Gloucestershire - 18 January 2017

Very busy job. Nice if you like being on your feet and active. Learned how a supermarket works, Well run like clockwork. However, the temporary contracts are a bit of a bind. Was lulled into a full sense of security with the position being permanent and 2 months the head office threw a spanner in the works.

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Organized

Customer Service Desk (Former Employee) - Cheltenham - 27 July 2016

Well oiled workplace. Fun working there. Learned how to use a till and wrap flowers. Good atmosphere, friendly and relaxed

Pros

Discount.

Cons

Inflexible hours

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fun workplace

Checkout Supervisor (Former Employee) - Cheltenham, ENG - 26 June 2015

great place to work for people of all ages, lots of opportunities to improve and promotions. Supportive and equal team. Great work and home life balance.

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