Ward Security
Happiness score is 62 out of 100
3.3 out of 5 stars.
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Ward Security Employee Reviews

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Location
United Kingdom81 reviews

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3.1Work-life balance

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If your face fits you will go far

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You’re expected to do a lot of unpaid training in your own time. They need to get rid of a lot of management to improve the company. A lot of hours with very little reward. The head office and high management seem to be very professionally and well organised however on the ground on various sites where it matters it doesn’t mirror that..Would I recommend this company to a friend no not is there a friend.
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Unprofessional

Worked here for a short time days busy ,but not alot off staff to support you in any given crisis .Night shifts worse you are a lone worker doing patrols with only a body cam for company ,has to be better conditions ?
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Insights into Ward Security

Based on 26 survey responses
What people like
  • Fair pay for job
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • Trust in colleagues

This is the best company I’ve ever worked for..

Sounds cliche, but it’s true. In the security industry, it can be hard to find a company that has a fun and healthy work culture. Well, Ward Security have managed just that!
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site staff being abused by lazy no good ops managers

I worked with this company as a security guard in Kent region for a few years . We always had a joke about not going to our line managers if we needed something because they NEVER do anything. Things always fall upon the staff at the head quarters. These line/ops managers are the bad fish who are spoiling the whole pond. I wish that the top management had some surveys system in place

Pros

you are employed

Cons

you have nobody when you need help
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Poor management

I didn’t enjoy my time at Ward Security. I was employed as a Control Supervisor but spent most of my time on the phone dealing with enquiries from the general public.
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its okay

its okay, not great not awful. just in the middle. they have good pension schemes, but only thing is it can be hard to get in contact with them. they take a while to reply to emails and holiday requests which can be stressful
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Same as all the security companies

Changed our tupee contract that was explained we would keep but never followed through the promise. Same old same old, hopefully you get a site with a good rate as that’s the most important

Pros

4 on 4 off is good

Cons

Security
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Really good site

Good company room to progress if you want that, plenty of training to get you to where you want to be. Good management structure. Great place to work

Pros

Lots

Cons

None
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Fun Workplace

Like any other new job, I learned lots of new stuff. They covered all the main things in the training period.They got standard procedures to follow which is very important for every site.
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Team Ethos, Good Managment

I have been working for Ward Security, for over a year, in both London and the West Midlands. The salary is competitive with good opportunities for advancement and friendly and helpful management.

Pros

Competitive salary, wok life balance, opportunities for advancement and personal growth.

Cons

Long hours when on shift.
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Ward Security were a good company to work for, however it was teh clients behaviour that led to me leaving

Excellant security company to work for, however clients behaviour was terrible, they still seem to think they are working in the 1800's, and believe that they can treat the staff like animals
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Company is ok.

Company is ok. Paid correctly and on time. Over time is available if wanted. Management are approachable and usually available to speak to if needed.

Pros

None

Cons

None
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No fun all work work work

Not sociable you end up living at work really, not much time for home life, causes arguments, your virtually married to work here???? It caused problems at home with your partner

Pros

None at all

Cons

Too long
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Multiple years member of staff

Hired as dog handler. Terrible management terrible pay terrible hours. Just a number. Their animal welfare is questionable. Will turn on you. No support from management.

Pros

Own van. Dog provided and training

Cons

Long hour 12 hours travel time can be 2-4 hours depending on site and location.
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Part of the Family

There is no typical day at work here as everyday is different, they encourage my learning and is a fun filled energised company to work for. There is a large management structure, so there is always someone you can talk to or can help. The hardest part of the job is the high intensity on last minutes but the satisfaction comes from providing solutions and the customer journey

Pros

Always someone to help you

Cons

Can be a bit too top heavy
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Great Place to Work

A successful, growing business, this is a great place to work . There are opportunities to gain experience, grow, be promoted and have a career in the Security industry. The business has a fantastic culture which comes from Kevin Ward at the top of the business, pay is always on time and accurate, management is seen regularly and the business is warm, friendly and a great place to work. There is a lot of training and development available and excellent communication through management visits and the employee portal.

Pros

pay is good, on time and accurate; great sites to work at, regular management visits, always available to help

Cons

none
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Fun place to work, will grab any opportunity to go back to Ward anytime is see another suitable position with Ward.

I never complained about anything while working for Ward. My work hours were always paid without any complaint to go back to the accounts department. Ward is one of the best company and best site I have work in. I will grab any opportunity to go back to them anytime the opportunity comes up again.
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Corporate security

Ward Security are a great organisation to work for , pay is reasonable, good working environment, pay on time and correct, good benefits, office staff are helpful when you need assistance,Highly recommend

Pros

Benefits

Cons

None it security
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Bad experience

I worked with ward security 6 months was bad experience no issue with pay but poor management.I had bad experience with control room staff not helpful always rude .
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Good

Worked with them before circumstances i left due to other commitments but looking for work again.Happy to work in chatham londonGood working knowledge offf site procedures and training provided

Pros

Local

Cons

Uniform pay
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Production and fan

Ward security is a fast growing family company with about 1000 employees With a friendly environments on all the sites , everyone I have met or spoken seems happy

Pros

Paid lunch

Cons

Long hours
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Overall rating

Based on 90 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture

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