Questions and Answers about Wecasa
9 questions about working at Wecasa
What is the work environment and culture like at Wecasa?
The work environment at Wecasa is pleasant and management encourages communication between colleagues. Team members are friendly and help each other to achieve their goals. Wecasa professionals (home cleaners, hairdressers, beauty specialists…) also benefit from a flexible work environment and organise their time as they want.Asked 17 November 2022
Answered by Wecasa
2 December 2022
How did you get your first interview at Wecasa?
At phone with very kind peopleAsked 28 October 2022
Answered 28 October 2022
What is the most stressful part about working at Wecasa?
One of the main concerns of Wecasa is the well-being and the success of our professional partners. Thus, the Wecasa team is always available to help, advise and answer any questions pros could have. A common stressful situation for a professional could be a disagreement with a client. But no worries, in that case, the Casacenter provides the support to find a solution for the pro and the client.Asked 11 October 2022
Answered by Wecasa
24 November 2022
On average, how many hours do you work a day at Wecasa?
The working time can vary a lot. Indeed, Wecasa professional partners are free to adjust their working hours as they desire and they can choose to accept or refuse proposals.Asked 11 October 2022
Answered by Wecasa
24 November 2022
How has Wecasa responded to the COVID-19 outbreak?
In response to the Covid-19 pandemic, we took measures to protect our professionals and customers.Firstly, we set up an advisory service for professional partners to answer their concerns and administrative questions. We ensured that the barrier measures were respected by giving out gloves and masks free of charge and by creating educational tutorials for our professional partners. This helped to reassure the entire Wecasa community. In addition, we supported the professionals by setting up the "solidarity pre-booking", a system allowing customers to help them by paying them an amount of money during the lockdown to be used during the following year. Finally, we launched a new service: video sports coaching for customers.Asked 26 September 2022
Answered by Wecasa
2 November 2022
What would you suggest Wecasa management do to prevent others from leaving?
At Wecasa, we deeply value our professional partners and an entire team is dedicated to them to answer their questions, assist them in finding clients through the Wecasa pro app and fix any issues they could meet. Trainings and social events are also organised to allow the professionals to meet up and to build a community.Asked 23 September 2022
Answered by Wecasa
28 September 2022
Can you work remotely at Wecasa?
Wecasa’s employees can work remotely or work from home up to 2 days a week, one of our core values being flexibility/freedom for everyone. Wecasa’s professional partners (massage therapists, beauticians, cleaners, hairdressers) perform home services so they go directly to their clients’ house in order to provide their services. However, they’re totally free to choose their working area and their timetable.Asked 23 September 2022
Answered by Wecasa
2 November 2022
How is feedback from management delivered at Wecasa?
Wecasa regularly offers training for their professional partners. Moreover, a team is available to advise the professionals, answer their questions and support them to carry out their services successfully. It can be by phone, e-mail or via the Wecasa Pro application. In case there is any kind of issue with a client, Wecasa’s team will help the pro and the client to find a solution.Asked 23 September 2022
Answered by Wecasa
2 November 2022
How does someone get hired at Wecasa? What are the steps along the way?
To become a Wecasa partner, you need to register on the Wecasa website. This step will only take you 2 minutes. And then, depending on your profile and your area of expertise, you will have an appointment with Wecasa’s team to finalise a few administrative formalities. Then, you will be given access to the Wecasa pro app and you will be ready to receive clients’ proposals and to start providing your first services.Asked 23 September 2022
Answered by Wecasa
2 November 2022
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