Work wellbeing score is 72 out of 100
3.6 out of 5 stars.
Write a review

Welcome Break Careers and Employment

Work wellbeing

Results based on 344 responses to Indeed's work wellbeing survey.
Work wellbeing score is Above average, 72 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Above average

Purpose

How meaningful people find their work
Above average

Stress-free

How manageable people find their work stress
Above average

Satisfaction

How content people feel with the way things are at work
High

About the company

  • CEO
    John Diviney
    56%
    approve of John Diviney's performance
  • Founded
    1959
  • Company size
    5,001 to 10,000
  • Revenue
    £366m to £730m (GBP)
  • Industry
    Retail & Wholesale
  • Headquarters
    Newport Pagnell, England
  • Link
    Welcome Break website

Welcome Break is the now one of the largest independent motorway service operators in the UK and has led the revolution in changing the motorway service sector.

We've been around for over 50 years and we now have 59 service areas and a Welcome Break Support centre in the UK. Our 5,500 strong team strive to deliver a welcome break for our customers’, offering world class hospitality and retail in brands such as Waitrose, Starbucks, Subway, KFC, Ramada, Days Inn, Burger King, Pret and Greggs all...

Welcome Break is the now one of the largest independent motorway service operators in the UK and has led the revolution in changing the motorway service sector.

We've been around for over 50 years and we now have 59 service areas and a Welcome Break Support centre in the UK. Our 5,500 strong team strive to deliver a welcome break for our customers’, offering world class hospitality and retail in brands such as Waitrose, Starbucks, Subway, KFC, Ramada, Days Inn, Burger King, Pret and Greggs all in a friendly and relaxing environment. Everyone deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide.

Our business is all about people, the 80 million people who visit our sites each year, the teams who make the business a success.

Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right! What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, sites, innovation and engagement.

Learn more

Jobs

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Apprenticeship, Permanent, Full-time, Part-time
Team Member Burger King

Dursley

£10.75 an hour

5 hours ago

View job
Apprenticeship, Temporary, Full-time, Part-time
Hotel Cleaner

Oxford

£10.75 an hour

5 hours ago

View job
Full-time, Part-time
WHSmith Nights Team Member

Oxford

£11.75 an hour

1 day ago

View job
Apprenticeship, Permanent
Nights Team Member

Sarn

£11.75 an hour

1 day ago

View job

Browse jobs by job title

Host/Hostess

4 jobs

Rating overview

Rating is calculated based on 675 reviews and is evolving.

2.49 out of 5 stars.20192.41 out of 5 stars.20203.10 out of 5 stars.20213.70 out of 5 stars.20224.06 out of 5 stars.2023

Reviews

Barista Costa Coffee in Spalding, Lincolnshire
on 5 December 2023
Poor management
The actual job itself was fairly enjoyable, fast paced and didn’t drag too much. Management however is a different story. There would be obvious favouritism and if you couldn’t work a certain shift it was like the end of the world.
Barista in Spalding, Lincolnshire
on 5 December 2023
friendly workplace
a typical day at work is usually a 11:30 start all the way through to 7:30 where i close the shop. i have learned how to do NAT tills and overall how to make coffees and learn skills i may not have done somewhere else
Hotel Receptionist in Membury, Devon
on 4 December 2023
productive
can be challenging have to up for problem solving and thinking on your feet , but very enjoyable at the same time you meet all sorts of people from different backgrounds
Night Receptionist in Sarn, Bridgend
on 3 December 2023
Enjoyable work place
The only thing that is missing is correct office chairs at reception, we should have back support chairs. Managers are easy to talk to if any concerns, enjoying my time here
Sales Assistant in Lisburn, Belfast
on 3 December 2023
Fun workplace and reliable and colleagues and productive
I enjoyed working in this company as everyone is very welcoming. The management are very accommodating and helping you to developed your skills and put the learnings in to practice.

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Questions and answers

People have asked 61 questions about working at Welcome Break. See the answers, explore popular topics and discover unique insights from Welcome Break employees.

Popular questions

See questions about:

  • Working Hours
  • Benefits
  • Interviews
  • Salaries
  • Hiring Process
  • Working Culture
  • Working Environment
  • Dress Code
  • Hiring Age
  • CEO
  • Promotion
  • Work from Home
  • Background Check
  • Company Future
  • Job Opportunities

Interview insights

Insights from 594 Indeed users who have interviewed with Welcome Break within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Previous experience, understanding of customer service, your values.

Previous experience, understan...

Shared on 28 November 2023

if i went to a fast food place what would i expect the service to be?

if i went to a fast food place...

Shared on 25 November 2023

What do you know about Welcome Break? What you can bring to the role? Why do you want to work for Welcome Break? What do you feel you are good at?

What do you know about Welcome...

Shared on 8 August 2023

Common questions about Welcome Break

Working at Welcome Break

  • Sales Assistant3.5 out of 5 stars.
  • Assistant Manager3.9 out of 5 stars.
  • Barista3.4 out of 5 stars.
  • Customer Service Team Lead3.9 out of 5 stars.
  • Team Leader3.1 out of 5 stars.
  • Unit Manager3.9 out of 5 stars.

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