West Midlands Combined Authority
3.6 out of 5 stars.
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West Midlands Combined Authority Careers and Employment

About the company

  • CEO
    Laura Shoaf
  • Company size
    201 to 500
  • Industry
    Government & Public Administration
  • Headquarters
    16 Summer Lane Birmingha...
  • Link
    West Midlands Combined Authority website
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2 jobs


Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 7 reviews and is evolving.



Ticketing Processing Executive in Birmingham, West Midlands
on 16 December 2019
Varied role with good people but limited options for progression
I worked in the Ticketing Delivery team and enjoyed the variety of different tasks that we carried out that covered a wide variety of public transport ticketing schemes. I got on very well with colleagues across the organisation and made many good friends during my 6 years there. I enjoyed working with a variety of different stakeholders internally and externally. My main disappointment was being unable to progress in the organisation and the lack of personal development opportunities available.
Analyst in Birmingham, West Midlands
on 31 July 2021
Exciting and supportive place to work
Have thoroughly enjoyed working here over the last 5 years. Lots of support to upskill and opportunities to progress, great culture and people and lots of opportunities to work on major projects and schemes. Management always ready to listen and take on new ideas to innovate. All in all a great workplace!
Officer in Birmingham, West Midlands
on 2 June 2021
Terrible Leadership in Productivity & Skills
Considering this organisation represents local government and prides itself on being forward thinking, inclusive and progressive. It is a very rigid system, they do not stick to company values or company mission. I have seen how the senior leaders and management teams have belittled and pushed people out of the organisation vindictively! Which created a very toxic work environment. When concerns about this was raised, people where made to feel muted and issues ignored. Unfortunately the environment and work culture is unfriendly and there is very little room for progression.- If you're looking for an organisation that values staff, is inclusive across the leadership and productivity teams: you will unlikely find it here!- If you're looking for a organisation where creativity, innovation new ideas are welcomed, implemented and acknowledged: you will unlikely find it here!- If you're looking for a role where you are hoping to be developed, trained and invested in with the opportunity to progress: you will NOT find it here!- If you're looking for a organisation where you have the autonomy and freedom to make decisions and lead on your projects and workload forget it, you will be under immense pressure and micro managed, particularly when working from home.
Former Anonymous Employee in Birmingham
on 20 October 2020
Stay clear
Recruitment of a diverse senior leadership team would help support the ethos of the organisation as this is currently lacking.More should be done to tackle bad behaviour from on the onset instead of ignoring it. Senior management have ruined an organisation which had so much potential. The organisation needs good leaders who listen and take corrective action to address issues affecting staff morale instead of taking offence to the issues raised.
Ticketing Services Executive in Birmingham, West Midlands
on 16 June 2019
Fantastic place to work.
I worked for Transport for West Midlands, a part of the WMCA for three years'. A typical day..is never the same! There is always something to do and the general public are at the heart of the WMCA values and in what they do. I learnt a lot here, especially around stakeholder management, politics and the ambitious plans for the West Midlands, led by the Mayor of the WM. The culture of my team was just fantastic. Although at first, I didn't see this, when I left I realised just how good it was really was, especially for a public sector. It's a family, I mean yes, every place has it's ups and downs and pain points, but here it is a lot more relaxed, easy-going than the private sector. The hardest part - adjusting to change, and to be fair, it was fine at the end due to the support and reliance of management, this made the journey a lot easier. The most enjoyable part is the culture, the people and the work ethics - this is what I miss the most. I would strongly recommend this place to work.

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Questions and answers

People have asked 5 questions about working at West Midlands Combined Authority. See the answers, explore popular topics and discover unique insights from West Midlands Combined Authority employees.

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Interview insights

Insights from 14 Indeed users who have interviewed with West Midlands Combined Authority within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

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