West Midlands Police
Happiness score is 45 out of 100
3.7 out of 5 stars.
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West Midlands Police Careers and Employment

Work happiness

Scores based on about 21 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel that they are paid fairly for their work?

About the company

  • Company size
    201 to 500
  • Revenue
    £4m to £20m (GBP)
  • Industry
    Government & Public Administration
  • Link
    West Midlands Police website
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Security & Public Safety

9 jobs


Salary estimated from 1.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 153 reviews and is evolving.



Police Officer in West Midlands
on 12 February 2022
New Degree Program is not the way forward
New degree program is not the way forward. The workload is extremely large, lots of uni related work has to be done in own time even tho your told 'there is time allocated'. The university and police bearly have correspondence and theres constant duplication required for both sides. New online only uni was a joke and left me feeling clueless when starting properly. After giving it a year I can say, with the current state of recruitment, degree requirements, workload, stress and over unsatisfactory feeling at work. This career isnt for me. Maybe I'll return when things change.
Response Officer in Perry Barr, West Midlands
on 21 April 2022
Overworked stressful and restrictive
Restricted holidaysStressful work Poor trainingNo flexibility Poor parkingLack of experience Too many managersPoor IT systemsContinual changeLittle support from police federation
Force Contact in Birmingham
on 31 March 2022
Not the best experience!
WMP have chronic recruitment and retention issues and need to question why so many civilian staff and officers are leaving. I worked as staff in Force Contact and there are lots of lovely people who work there. However, there are some toxic environments and if you decide to work there keep your mouth shut regarding anything personal and don’t show any form of emotion or weakness. There are a lot of interesting aspects to the job and I don’t regret the experience. The working atmosphere just wasn’t right for me unfortunately.
Public contact officer in West Midlands
on 6 March 2022
Interesting , engaging, And staff are the best
Management in force contact is awful. But the staff you work with are lovely The work itself gets old but it is interesting as it’s very human based Always problem solving here
Police Officer in Sutton Coldfield, West Midlands
on 2 February 2022
A rewarding job with challenges
A typical day as a response officer. You'll come into what we call the 'nick' approximately 20 minutes before briefing, get kitted up and head into the briefing room. There'll either be a few teas brewed or you'll be free to brew a tea for yourself and/or your colleagues. One thing you'll notice is that there will be a range people from different ages, backgrounds, colours, some more than others. This will be made of up student officers, some older serving ones, etc. The conversation will generally be about world events, what has happened recently on the job, or for those more inclined, things that have happened in your personal lives or things you've gotten up to on the weekend. If you're more introverted (like myself), this is a time to enjoy listening and chiming in on the conversation as appropriate. The Sargent and occasionally Inspector will then pop in, allocate your callsigns and who you'll be working with for the day, and go over any briefing notes. From there, you can either remain in the office to catch up with any admin work, but it won't be long before you're attached a job which can be anything from a sudden death to live break in, or something more common and sometimes repetitive such as a domestic incident. You'll deal with the job accordingly (arrest, organising for the appropriate department to collect a body, gather an account from a victim, refferals), and then you'll head back to the station to crime and do any further admin.In short, this is generally the day of a response officer. It sounds simple enough, and in a way it is, but like with any job, there are challenges which most of us have to face. Firstly there's the Police culture. For a more introverted, it can feel overwhelming at first to try and 'fit in'. However, in time you learn that people are genuinely their own characters. You'll start to appreciate the jokers, the extroverted, the loud ones, and even the quite ones like yourself, because once your own a live job with a troubled victim or rowdy suspect and that person utilises their 'extrovertedness' or 'introvertedness' to effectively deal with the situation, you come to appreciate, love and respect the traits in your colleagues that in the normal world you would probably look to avoid with a barge pole. It's a shame that in the civilian life we often avoid those different from ourselves or who we're comfortable with, but this leads to a level of trust and on-the-job camaraderie in the police which you may not find anywhere else. In short, the police can seem like a culture that is steered towards one demographic once you first start, but if you give it time, you'll soon find that there is a great richness which may be overshadowed by bad press, a bad initial experience in the job, lower pay than previous years etc. I think that if you can push through the growing pains, you'll gradually appreciate the job for what it's worth more and more.

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Questions and answers

People have asked 28 questions about working at West Midlands Police. See the answers, explore popular topics and discover unique insights from West Midlands Police employees.

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Interview insights

Insights from 137 Indeed users who have interviewed with West Midlands Police within the last 5 years.

Average experience
Interview is average
Process takes more than one month

Interview questions

Competency based questions based on the Code of Ethics and when these have been used previously, i.e. Integrity.

Shared on 2 February 2022

That very much depends on which job you are applying for.

Shared on 29 May 2020

I was required to demonstrate skills and experience in line with the job I was appliying for.

Shared on 18 January 2019

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