West Yorkshire Police
Work wellbeing score is 64 out of 100
3.6 out of 5 stars.
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West Yorkshire Police Employee Reviews

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Location
United Kingdom153 reviews

Ratings by category

3.1Work-life balance
3.4Pay & benefits
3.5Job security & advancement
3.0Management
3.4Culture

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policeorganisationwestcrimeofficerrolepublicpension

Good

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Ok good hours , holidays and leave,working, flexible working hours . agile working .Parking available Monday to Friday Team workingPension Well-being services

Pros

Parking

Cons

Pay
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Toxic culture

I worked in the contact centre..It is a toxic environment and anyone will step over you to get to to a higher level or favourite with supervisors.It is a robotic experience that every word is recorded, every mouse click is monitored and audit will create a strike against you if you slip up anywhere. Don’t trust anyone.They don’t care about anyone’s wellbeing.I now have mental health issues caused by my time in the contact centre.Avoid at all costs if you can

Pros

None

Cons

Toxic culture and bullying
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Insights into West Yorkshire Police

Based on 62 survey responses
What people like
  • Inclusive work environment
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Energising work tasks
  • Sense of belonging
  • Support from manager

Hierarchy Treat staff poorly

Terrible work conditions, and the place is full of corrupt horrible workers, the way that people who are higher speak is unacceptable. I hope they’re exposed for the way they treat staff

Pros

Decent Wage

Cons

Long hours
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Training far too long

12 weeks training given which is good, however, it is intense and a lot of information given is not used that often in the working role. Most that is needed whilst on a call can easily be found on the intranet with examples of how to utilise correctly. This job is not for you if you cannot deal with people who waste police time in exaggerating their 'emergency' or make nuisance calls as you have to treat every call as it is the real deal. The hours are very difficult to adjust to particularly the evening/night shifts when sometimes there are hours of prolonged silence from 'customers'. Not for the feint hearted either with constant abuse being directed to the call handler.

Pros

You feel as if you can make a difference and help those in need.

Cons

Shift work, pay not consistent with role.
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Not what I expected

Having had 2 interviews I was really looking forward to starting. However what I was told never happened which left me deflated somewhat.There is too much manual paperwork
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Will drain you both physically and mentally

UK policing is at a crossroads in how it will develop - it will either sink or swim and will unfortunately probably be the former.The pay rewards for new constables is absolutely abysmal, you could get more working in a low level job with no qualifications.The work life balance is awful - leave getting rejected all the time and no chance to plan your life.I would discourage anybody from joining at this moment in time.

Pros

Job Security

Cons

No work life balance, poor pay, poor conditions, hated or treated indifferently by most of society
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Rewarding, underpaid

Management and workplace culture are both fine and I personally feel rewarded at doing important work. Benefits such as WFH and AL are good, but I feel it is underpaid.

Pros

Wfh, Al, Flexi

Cons

Low salary
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Prisoners have more rights than staff

The prisoners have more rights and entitlements than the staff do. West Yorkshire Police do not care about their employees and you are not treated well at all.

Pros

None

Cons

Long unsociable hours
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Relentless workload

Job security good, management were good but pay is poor for the responsibility and no other benefits. Workload just to much and pulled u o things you do wrong and not for doing a good job
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Great team spirit

Team building was massive here. Definitely found friends for life. If I had done this 15 years ago I would have stayed but I struggled with the work life balance especially having young children.

Pros

Team

Cons

Work life balance
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Jobs at West Yorkshire Police

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Long hours with little to no respect from public or management.

Long hours working shifts with little to no respect from the public or the senior management. Shifts cancelled at short notice with welfare of staff not taken into account. Senior management more interested in climbing the ladder than policing and with the needs of the public in mind.

Pros

good training

Cons

shift work with long hours at short notice
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Colleagues are great, managers are poor!

Done well over 30 years as a police officer and staff member. Career advancement based on ambition and not professional practice. Poor managers expect much, give nothing. Big problem is managers may not be experts in your field, this lack of understanding leads to real issues. Colleagues keep you sane and on a good team this makes the job worthwhile.

Pros

Job security, team spirit.

Cons

Poor managers, no career advancement.
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Dont do it.

Constant put down by supervisors.Poor pay but they expect the world. Its all take. No help if struggling. Its not what you know, its who you know.
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Hard work with few thanks but overall a good experience

If you can stomach the red tape, and a management system that asks for opinions then ignores them and does what it was planning to do anyway then it can be a great career.

Pros

Decent pay, good annual leave

Cons

public scrutiny
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Good place to work

Good place to work, good work life and good work family. You always have someone to talk to and gain help or support. Being part of the team is what makes it work
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Okay place to work

A typical day at work, all depends if you are on shifts or not really. Shift patterns are 6 on 4 off consisting of 2 earlies, 2 mids / lates and 2 nights.Highly stressful environment. Lack of support from he business as a whole.

Pros

Retail discounts available

Cons

Long hours No progression Staff divides
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Volunteer

Although I was a volunteer working two other jobs and attending university at the time, I was given a rough ride by the management team in place at my unit to keep giving more and more hours.
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Challenging and rewarding role

The most challenging but rewarding role I have ever had. Transferring from private to public sector working was definitely a culture shock. Due to a substantial lack of resources, some things that are taken for granted in most companies i.e. work equipment, system training etc. can take quite a while to materialise, so patience and persistence is required. Work loads and responsibility are high and working over is required often. Opportunities for development very much depend on your area of work, with some departments offering career progression schemes. Work culture is almost tribal and you really feel like your part of something purposeful and the work itself is highly interesting.

Pros

Interesting role, felt proud to work there

Cons

Massively under resourced, lack of diversity
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Ok place to work

ok place to work it is hard to advance from the initial role as development opportunities tend to be within department rather than promotion, good team atmosphere and colleagues are easy to build a strong relationship with
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Good

Really good place to work and feel part of a team. When shifts changed it wasn’t for me but other than that I do miss working there. Good place to work
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Great company

Loved working for West Yorkshire Police, great team and fab supervisors. Great place to work and would highly recommend it. Great team spirit and we all look after each other
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Overall rating

Based on 155 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.4 out of 5 stars for Culture

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