Westmorland Homecare
Happiness score is 53 out of 100
4.2 out of 5 stars.
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Westmorland Homecare Careers and Employment

Work happiness

Scores based on about 13 responses to Indeed's survey on work happiness
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About the company

  • Industry
    Nursing & Residential Care Facilities
  • Link
    Westmorland Homecare website
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Personal Care & Home Health

9 jobs


Salary estimated from 763 employees, users, and past and present job advertisements on Indeed.

Administrative Assistance

Rating overview

Rating is calculated based on 32 reviews and is evolving.



Day Care Assistant and night care assistant in Goosnargh, Lancashire
on 5 April 2022
Positive working place
They were wonderfull to work for I wouldn’t of met a lady called PT, was a lovely job 1 to 1, keep the same clients, which is good, the only thing is if your client passes, or goes into hospital you have to wait for new clients that’s the only negative, fantastic hrly rate
Home Care Assistant in Garstang
on 3 August 2022
Poor visit planning
Too many hourly gaps in rota take on too many staff so hours are reduced week training unpaid but lunch provided some great clients unpaid travel time as clients lose 10 minutes of visits
Recruitment & Events Coordinator in Lancaster, Lancashire
on 6 September 2021
Fulfilling job, supportive staff, great pay.
I have worked for WHC since 2019, I started off as a HCA then progressed to a Senior position and now I am office based. The best thing about WHC is that family feel, everyone looks out for one another and it truly feels like one big family. There is always support available and hours. It takes a little while to build the hours up which is explained at interview but once they do you get plenty of regular hours at a really good rate of pay. I am proud to work for a company that really does exactly what it says its going to do and I would recommend them to anyone.
Scheduler in Kendal, Cumbria
on 31 July 2021
Amazing Company
From the moment I applied for the role and started on my first day I was made to feel part of the family that is Westmorland Homecare. The training I have received was very comprehensive and although I am fairly new to my role there is always someone on hand to help if there is something I am unsure about. The amazing ethos of the company is instilled into each employee and it does not disappoint as you can see the pride everyone from the office to HCA's take in their work which is so inspiring. Any queries a member of staff or client has is dealt with with fast and efficiently ensuring smooth running of the company as a whole. I am so happy I sent that first application in as I am so proud that I get to work with such an incredible team of people.
Care Co-ordinator in Kendal, Cumbria
on 28 July 2021
The Work
I think my review may be slightly different than standard as I am a member of the office team rather than one of our HCA's (Home Care Assistants), but I will try to give a very brief overview of both roles.In terms of being in the office, it is definitely a fast paced & constantly busy environment that comes with its own challenges, but equally we work with absolutely fantastic teams all throughout Cumbria & knowing that we contribute towards helping to improve people’s lives/keep them out of hospitals/keep them in the home that they know & love is very rewarding, sometimes it may feel just a bit thankless in a busy day, but getting the wonderful feedback that we receive from our clients & HCA Teams really makes it worthwhile. I personally also love seeing the HCA's when they come to the office/need help with various things & am appreciative of being able to support them when we can, as that's literally what we are here for.On the HCA side of things - for anyone looking to apply - I think the main consideration for applicants that comes up is just having a good look over & a clear picture before starting of what the job entails & what you will be doing each day, what your availability will be & the work you'll be doing. As a carer you will need to travel to different clients which will accumulate mileage, & you will have a set time of availability which varies dependent on the day, in which you won't have calls constantly for the sake of having gaps etc.It is also worth considering that some of the calls that are completed by our HCA teams are by no means easy & can be challenging, whereas other calls may just be cleaning/social calls dependent on what clients in different areas require, which means that you can have a real mix of different types of calls.With this in mind - the main consideration for this role for me is the work you'll be doing. This job has different things happening every single day, no 2 days will ever be the same/alike in this role. You will be seeing real people in their own homes, learning about their lives & building relationships with them as time passes, keeping them in the place that they want to be, helping them to remain as independent as they can be & trying to keep them out of hospital systems where we can. The reason people love this position is that they really care about their clients after making genuine human connections to them, they get to see these clients within their working days to make sure they're alright & see to their needs & for that reason; the hard work is genuinely rewarding. It can be tough, it can be busy, but ultimately the reason that our HCA teams do what they do is because they care which we see evidence of every day, & in joining this role you will be joining a truly talented team of lovely people & you'll just gain so much life experience too in this role, nothing will grow you as a person like the roles & experiences that we have at WHC which I think is something that would ring true for all of our carers.There are logistical considerations which should be looked into in as much detail as you can before joining, but don't be put off looking into the position & asking as many questions as you can, once you really get to grips with & understand the hours/the rota you'll have lots of support to build up your hours with the clients that we introduce you to over time, & while we do have some restrictions created by what time our clients want their calls & what combination of clients you see, we will always try to structure your hours/rota as suit you within your availability.Review ratings/totals given by myself as an office team member as it needs to be filled out for the review & that is my role!

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Questions and answers

People have asked 25 questions about working at Westmorland Homecare. See the answers, explore popular topics and discover unique insights from Westmorland Homecare employees.

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Interview insights

Insights from 49 Indeed users who have interviewed with Westmorland Homecare within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

A lot of situational examples e.g. what would you do if...

Shared on 3 January 2022

No many more or less told me I had the job.

Shared on 3 February 2021

Common questions about Westmorland Homecare

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