Westrock
3.2 out of 5 stars.
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Westrock Employee Review

Cash cow but a rudderless ship

1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
16 December 2020
I have worked at a westrock plant for 2 years now. There are a few positive things like job security. They can not keep employees so as long as you show up every day you will have a job. The down side is it is literally every day.....7 days a week. They do pay overtime over 40 hours, for now, but recently have been trying to implement things like swing shifts where you work 7 days a week for straight time. This is no doubt an effort by the company to cut down on overtime costs. They have been compensating people for being off work for any CV19 issues weather you are actually sick, quarantined or caring for sick loved ones, that has been awesome. There have been several bonuses for being considered essential workers, also pretty cool. Every year during the holidays you get a turkey or ham, this year there was also a nice meat and cheese box sent to all employees, great gesture, would have preferred a raise tho. Where this company has major issues is the lack of leadership and accountability. This could be a great place to work but unfortunately its all about the bottom line in the end and morale and work life balance of employees suffers the most. I’m sure its great for anyone not involved in maintenance or production, but the company has simply cut to much pay and benefits for anyone in a union or production role to want to make their career here. Anyone who stays is left working 7 days a week to barely keep the place functioning. Preventative maintenance on the papermills themselves is horrible and they barley stay running. The mode of operation is run everything to failure, - more...
Ratings by category
1.0Work/Life Balance
2.0Salary/Benefits
5.0Job security/advancement
1.0Management
1.0Culture
Pros
Job security, overtime oportunities
Cons
Pay, work life balance. General lack of cleanliness Social justice culture
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Cons
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Typical duties include staff onboarding and offboarding, hardware build and deployment, incident and service request resolution, project work. Advancement and progression is very limited simply because of the workloads you have. Management are very very unsympathetic towards day to day tasks and have been in their roles for far too long. Management styles are 10 years behind other companies achieving staff satisfaction. Management expectations are one of career commitment when giving very little to support you. Those who slack are the ones who get away with everything by passing work off to others, usually those who are more recent to the team as they are the ones having to prove themselves. Members of the team are very unhelpful, mainly giving constant comments on how busy they are whilst at the same time keeping knowledge to themselves. General office staff are friendly, however can start expecting mammoth tasks to be completed yesterday as you have no backing from your own managers to explain priorities of tasks. I wouldn't recommend working here within the IT department, not when other companies are able to offer real benefits, enjoyable atmospheres at work, better management and recognise and appreciate hard work when correcting those who get away with doing nothing and working with atrocious attitudes. Don't just join a company, choose the right person to work for.
Cons
long hours, workloads, poor worklife balance
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  1. Cash cow but a rudderless ship