Whirlpool Corporation Employee Reviews

Whirlpool UK Appliances Ltd used to be more than just a workplace; it was a place where belonging thrived alongside corporate support. During my nearly eight-year tenure with the company, I had the privilege of encountering wonderful individuals and accomplishing remarkable feats with the dedicated Chepstow Team. The experience was truly fulfilling.Regrettably, the onset of the COVID-19 pandemic brought about a series of challenges, compounded by inadequate leadership during this critical period. Consequently, the company underwent a transformation into just another routine logistics entity. This unfortunate shift led to the departure of numerous talented individuals. The organisation's hesitance to readily adopt innovation and unconventional approaches has burdened its employees, compelling them to exert more effort than necessary to attain objectives. As the saying goes, "Treat your people like they make a difference and they will."The compensation for Depot Managers varies across the network, generally falling slightly below the industry standard in most regions due to the mandated 45-hour workweek, in contrast to the more common 37.5-hour week offered by many other companies. The inclusion of a company car is a positive aspect, with a respectable array of vehicles to choose from. The holiday package is generous, affording Depot Managers a total of 38 days off, including 5 days rewarded for impeccable attendance.However, in 2021, the company seemed to lose its grip on its once-prominent culture and values. It is evident that a substantial overhaul across the network -

Pros

Met some great people, achieved some great things

Cons

The organisation's hesitance to readily adopt innovation and unconventional approaches

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Poor place to work

Warehouse Operative (Former Employee) - Raunds - 31 July 2023

Seems an ok place to work in the first instance, but as you work more and harder they care less and less about you and demand even more. Don’t make mistakes as they will throw the book at you. But if you’ve worked there for 10 years you can get away with anything, even if that’s endangering other staff.

Pros

Reasonable pay

Cons

Poor management

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Insights into Whirlpool Corporation

Based on 55 survey responses

What people like

Ability to meet personal goals
Clear sense of purpose

Areas for improvement

Energising work tasks
Sense of belonging
General feeling of work happiness

Great job I never had

Assembly Operator (Former Employee) - Yate, Gloucestershire - 26 June 2023

I love to work this place, people are friendly and welcoming, I work here very long time but sadly they don’t open evening shifts anymore.I wish I could go back to work there again.

Pros

Everythings and colleagues

Cons

Nothing but sad to leave the job

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It difficult and stressful sometimes but it may become easier as you gain more experience

Field Service Engineer (Former Employee) - London south east - 1 June 2023

Working at Wirlpool as field service engineer it's difficult in the beginning but it may become bit easier as you get experience along way the asm I was working under was helpful and understanding. But you may find companies work culture bad.

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excellent and friendly

Engineer (Former Employee) - London, Greater London - 29 May 2023

A great place to work, 9/10. Team ethics are great and the people are great too. Everyday is a new day as you are dealing with different customers and employees.

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overworked, underpaid, impossible times

7.5 tonne driver (Former Employee) - Wellingborough - 23 May 2023

Class 2/7.5t multidrop home delivery and installation,Interview is unbelievably easy, because theyre desperate for drivers as nobody wants to do the job. Theyll promise you all kinds of bonuses to boost the low pay, which youll never see because they all rely on customer satisfcation surveys, and lets be honest how often do you get asked to do a feedback survey email and just delete it? Exactly. No answer on the feedback is the same as 0 stars feedback, which means no bonuses.Youll spend the first 2-3 weeks as a 2 person crew, then youll be sent out by yourself and given impossible targets. Youll be given approx 20-30 drops a day, and given 15 minutes to park, meet customer, check paperwork, find right appliance, carry it to customers room of choice, unpack it, install it and remove old appliance. Route planners will tell you its a solo crew suitable route, and youre expected to carry a washing machine, oven, fridge etc up 5 steps by yourself, without damaging it or the customers property. Every single day was a 12+ hour day, because it was impossible to complete your drops in the allotted time. Worst job Ive ever had.

Pros

nothing

Cons

long hours, heavy dirty work, impossible time constraints

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Best company i have ever worked for.

Sales and Service Adviser. (Current Employee) - Peterborough - 29 March 2023

Great team best company i have ever worked for. Very flexible for parents will never leave. Great commission work from home at all the time love it.

Pros

Work from home

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Very challenging role

Customer Service Advisor (Former Employee) - Peterborough, Cambridgeshire - 11 March 2023

Very difficult role which can heavily impact your mental health. Had been in previous customer call centre roles and never imagined the lack of customer service policies would play such a detrimental part of this job. If a customer is upset you are not allowed by any means necessary to raise issues to management which regularly infuriates the customer more. Complaints are only logged in notes on accounts and you can give a small voucher compensation which insults customers. Even if abused by customers, you cannot end calls for your own well being. Calls are regularly listened into and reviewed, then additionally training given but not relevant to how to handle those situations they've listened to.

Pros

Desk space

Cons

No manager support, get shouted at by customers all day

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Delivery driver

Home delivery driver and appliance fitter (Former Employee) - Raunds, Northamptonshire - 1 March 2023

No set finish times!Can easily do over a 12hr shiftVery poor management!If you work for the company with a 7t license Lots of heavy lifting on your own Was there for nearly 6 years first ever job I quit in 30 years of work

Pros

Good money

Cons

Very long hours, lifting very heavy items very poor management

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Could be better

Field Service Engineer (Former Employee) - London, Greater London - 21 January 2023

Too many appliances not enough engineers some contractors making the job more difficult by not fixing appliances properly causing the jobs to be rebooked by angry costumers. The company wants the best of both world good engineers/ sale person.

Pros

Good discount on products

Cons

Long hours and parking issues.

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Jobs at Whirlpool Corporation

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Regional Sales Manager

Peterborough

13 days ago

Customer Marketing Executive

Commercial Finance Analyst

Peterborough

20 days ago

e-Commerce & Digital Marketing Specialist

Watford

12 days ago

productive

Field Service Engineer (Current Employee) - Newcastle upon Tyne - 29 December 2022

Train away from home which is good training, learn everything you need to know in 4 weeks, good pay. Managers and staff are supportive throughout. Best thing is the training classes, worst thing is the on road support

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Slave labour.

Trainee Service Engineer (Former Employee) - Warrington - 4 December 2022

Considering it's a skilled job, you get paid really poorly! It's all zbout managers percentages and if they don't hit there targets the engineers get the flack fir it. No help offered when asking for it, you either get told someone is to busy or you get a response a day or two later when it's to late. 8 hour shifts which sound great but you will be doing over that but don't get paid for it as you allocated 33 minutes per job and if your over that it's your problem. You'll be promised top training which you DON'T get. Its a shame really. If everyone wasn't out for themselves and more help and training was given then possibly this could be a good job but other than that avoid at all costs if you want a stress free job.

Pros

Honestly! No pros really or I wouldn't of left.

Cons

Pay, training, managers, customers.

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workplace attitude

Sales Support (Former Employee) - Peterborough - 17 November 2022

If your face fits you will be ok and left alone otherwise they will be on you like a rash and have you in meetings to 'help improve your performance' if you don't then they will have you in their sights and will have warnings and monitored to death til they make you feel drained and not made to feel worthy and will isolate you .

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Great development, very supportive

Field Service Engineer (Former Employee) - Warwick - 12 November 2022

Worked here for about 2-3 years. First field engineer job I had. Manager was excellent and very supportive. Other engineers were also friendly and helpful. Made some good friends. Job is quite stressful and physically demanding. Tight spaces can be a problem. Customers often ask for a new appliance which puts you straight on the back-foot. Some sales expected but honestly not much. You will get sent out to some very old machines. Salary is as expected for a starter engineer, but any increases are marginal.

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Te contratan por agencia sin prestaciones

Agente de ventas (Former Employee) - Liverpool - 10 October 2022

Hace varios años trabajé ahí, la agencia que contrataron se cambia el nombre a cada rato, la razón social así que cada 6 meses me renovaban el contrato, no hacía antigüedad no tenía prestaciones, toda fea la agencia. El trabajo súper padre.

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Fun workplace

Sales Representative (Former Employee) - Peterborough, Cambridgeshire - 5 September 2022

Fun workplace good people good environment of e is friendly friendly people calls ate ok some stress but it is what it is, sales environment is good competive

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Boring and no job security

Production Operative (Former Employee) - Yate - 21 August 2022

Not treated well in there, money is not very good considering the pace of work and the skill you need to operate in therer and often sent home with no work.

Pros

Working Hours

Cons

Unreliable

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Good night shift

Nightshift Team Leader (Former Employee) - Chepstow - 26 June 2022

Job suited me at the time office staff fairly reasonable with requests and once the work was completed there was a lot of sitting around but all in all money is 👍

Pros

Night wage

Cons

Long hours

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Good balance bad pay

Field Service Engineer (Current Employee) - United Kingdom - 25 June 2022

The work balance is good and the amount of work each day is generally fair however low pay for the sector making many move on to bigger and better meaning loss of good workers

Pros

Work life balance

Cons

Pay

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If your face fits you'll go far.

SUPPLY CHAIN ADMINISTRATOR (Former Employee) - Peterborough - 8 June 2022

If you are looking for a stable job and company to work for and want a job for life this is the place to work. (Don't get me wrong they have made redundancies in the past but it wasn't a huge cull on any of the occasions. It could be anyone at any moment but most of the time it was fine). There are a lot of different departments to choose from and the staff were all very pleasant, but the pay is below average leaving the staff demoralised and always fighting for better pay and then losing the fight because the union doesn't have enough members to make the company pay staff properly.

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Hard work.

7.5 tonne driver (Former Employee) - Raunds - 21 April 2022

Good job if your face fits.Can be stressful/enjoyable.Go to Manchester for a week's training.You can go two or one man. One man pays better but is harder.You do learn a lot of DIY skills.Vehicles are generally in good condition.Management generally don't talk to you much unless they have to.