Whole Foods Market Employee Reviews for Customer Service Representative
Customer Service Representative17 reviews
United Kingdom17 reviews
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More could have been done by the managers to make the staff feel better about working at the store in Kensington. Care and appreciation are not enough. For them you are just an extra pair of hands. Salary is relatively fine, way better than what it used to be. Holidays satisfying.
My typical day at work was: Responsible for helping and attending to customer needs. Tills operator, scanning items, receiving payments and packing grocery items for clients, assisting clients on check out process. Informing clients about sales, deals and discounts, and eventually assisting grocery Team Members organizing items and receiving deliveries.
Far from my home
Everyone was motivated and willing to help each other out. The supervisors would make sure everyone was productive and had something to do to ensure the customers had the best experience. Overall it was a fun environment to be in with everyone getting along and being positive even though at times customers would be challenging.
discount on food, fun place to work
it can be fun sometimes, ridiculous Management Team, they just care about make money and care way less about their employees. Avoid this place, any place is better than this one. They give you discount of 25% so you can spend your little wages in their stores. Overpriced, poor quality hot and cold food. Same fruits and vegetable are in your local corner stall. Avoid avoid and avoid this place!
Free coffee if you work in Juice bat
Management was not ready to fulfil that role. Not a lot of opportunities to grow within the company. In the end, we were made redundant weeks before Christmas.
Is a very nice place to work, everbody is super nice, the team leaders are open to new ideas and sugestion, i got to met people from all over the world, and i have fun working. but they pay a very low salary, even if they make a big big profit
not enough money to survive in london
I am able to address the concerns of professionals as my day to day work involves dealing with customers’ queries both in a written and verbal form. Being part of a big team of 40 at Whole Foods, I helped my team meet sales and bonus targets and promote company values. The retail experience helped me to develop excellent customer service skills through effective communication. This also involved dealing with complaints and difficulties calmly and efficiently.
Appreciations, Gift Cards, Lunch Vouchers
Standing on feet for long Hours
Teams are lined with bullies, breaks are rediculously short and you tell them you specifically can't work a certain night due to volunteering at a youth club and they put you down as working that night every week! Pay is average but hours are stupid with the store dead most of the time and they just don't really care much..
Sometimes we got leftover food for free at end of nights
Long hours, bullies, not organised or compassionate about social life
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