Average salary
£8.91 per hourmatches
Meets national average
Average £8.91
Low £6.65
High £13.50
Salary estimated from 14 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: 05 June 2023
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Reviews for Retail Sales Associate at WHSmith
Depends where you work
Store Assistant (Current Employee) - Manchester & Stockport - 27 April 2023
I have had mostly positive experiences working for WHSmith but as with most companies, this depends on your immediate manager or supervisor.First employed in the 1990's (while studying as a mature student) as a seasonal night shift assistant at Manchester Airport. The person appointed (permanent employee) as supervisor did a great job, pulling a team together in a limited time & ensuring staff stayed motivated & company targets etc were met.Returned to the company (2020's) following retirement from NHS. Lucky to find a 12 hour weekend position at Stockport Rail Station thanks to the manager & the company equal ops stance. Said manager exemplified great personnel skills & modelled company expectations in an approachable and fair way. During this time I was required to work in an hospital store due to recent rail strike action; I also found this a positive experience.I moved on, due to personal circumstances to a high street store & the difference was palpable. Very poor management, company communication, training & leadership. The flexibility - working extra hours etc- expected (without any discussion) was bordering on ridiculous. Luckily, I felt able to dispute these issues but feel that others may not have the confidence to do so. Management appeared to have little grasp of their own role and function, relying on their cluster manager and fantastic long serving staff members (brilliant but apparently on earlier employment terms and conditions) to action everyday issues and developments.If all has been completed correctly, I am moving again within the company, to an hospital -
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A good start for a first job.
Retail Assistant (Current Employee) - London - 1 December 2022
Started working here as my first job. Overall, decent workplace culture, colleagues are great to work with,But there is no advancement in role. The workload is high, and often you'll find yourself having to go above and beyond to stay afloat here. 6/10 - good starting point for a first job, a stepping stone kind of job.
Pros
15% discount
Cons
Long hours, high workload. Often have to stay behind way longer than anticipated to get the job done properly.
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Just an ok workplace
Retail Sales Assistant (Former Employee) - Richmond - 19 November 2022
Ok to work, if desperate. Monthly pay, minimum wage. Often lone working - really thrown in the deepend. A lack of training , a lack of supervision or direction
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