Happiness score is 45 out of 100
3.3 out of 5 stars.
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Wickes Careers and Employment

Work happiness

Scores based on about 266 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel they are appreciated as a person at work?

About the company

  • Company size
    5,001 to 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Retail & Wholesale
  • Headquarters
    19 Colonial Way Watford ...
  • Link
    Wickes website

Let’s. You’ll hear that word a lot round here.

Because like Wickes, it’s bigger than the sum of its parts.

It’s more than just four letters. It’s an invite to do something together.

And the combined effort is what we’re all about. It always has been.

In 1972 it was two brothers opening one store, to try to make home improvement better together. Today it’s the collective effort of more than 8,000 employees, from our 233 stores, and across our support & service networks, aiming for the exact same thing, each one contributing something different to the team.

And each one of us contributes something different to the success of the team.

You see, together we can make this business of home improvement the best it can be for everyone. Together, we can ‘do it right’.

Learn more


Browse jobs by location


17 jobs


Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 687 reviews and is evolving.



Customer service supervisor in Wimbledon, Greater London
on 29 November 2022
Fun and engaging

Management can sometimes be clueless, but engaging place to work and learn. You meet a lot of trades men, you gain knowledge and help. Good bunch of hardworking team made the work much enjoyable.

Team Leader in United Kingdom
on 29 November 2022
You can learn alot at wickes, throw your working day and you could have a good fun as well with team members l, it is realy fun team to work with.

I worked for long time at wickes, during this time it was great place to work and most importantly great people to work with, really good team. They give opportunity to learn and grow via their learning site and training they provid, lost of different role to choose from.

Store Colleague in Wont Disclose
on 16 November 2022
Gone downhill now all take and no give.

Let me start by saying Wickes was a good place to be employed both in terms of company values towards its employees and the work involved on any particular shift. However things have changed and not for the better, certainly after separating from the Travis Perkins group there have been many negative noticeable differences. Such as; *Sfaff rotas not done in advance and its assumed you can work any shift or day even if you have childcare responsibilities. *Health and Safety is a joke, what you have to learn, to what in reality is practiced due to work load and staff shortages ( No surprise there ) are night and day apart and Wickes Hierarchy wonder why accidents are happening at an increased rate. *They state you can earn bonus, yet budgets and targets are so out of reach you'll never see it. *The hierarchy that run Wickes think that giving employees 30% off at Wickes for the month of October 2022 will help employees that are struggling with the ever increase of the cost of living ( say no more ) *If you work a Sunday you are expected to work 15 minutes unpaid before and after your shift starts. *The till system is so antiquated its unbelievable and so unreliable it also makes working on the till so difficult. *Following on from above when working on the till you are expected to serve customers purchasing items, check stock for customers, deal with faulty products complaints and returns, process click & collect / online orders and somehow answer the telephone all at the same time! To all that are considering a role at Wickes as a sales colleague or whatever they call the role these days. You may get lucky with a good management team, but to me it's a big gamble and remember you will still be working for a company which is now all take and no give. There are better job opportunities out there...

Customer Assistant in Rugby
on 7 November 2022
Standard job with awful managers

The job itself was fairly standard retail work, serving customers at the till, maintaining shelves and that sort of thing. It was minimum wage and could involve some early morning starts, but they were not that bad. What was bad was the management. I became ill while I was working there and I don't think I could have possibly encountered a less caring group of people than them, especially the lead store manager. I was effectively told off for being ill, even when I was visibly struggling at work, not even taking days off, although I was also reprimanded for taking time off work for catching COVID when it was still a legal requirement to isolate at the time. Eventually I had to leave as they would not make any accommodations for my illness, which turned out to be quite serious. And even aside from that some of the managers were very much of the "I expect 100% effort from you while I sit down upstairs and do as little as possible" type, so I wouldn't recommend working there to anyone.

Customer Sales Assistant in Dunstable
on 3 November 2022

The management don’t care about their employees, and moan when you don’t know what to do. Then put you places where they know you do not enjoy. For example they would put till staff in the warehouse and warehouse staff on the till. Overall an awful place to work

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Questions and answers

People have asked 70 questions about working at Wickes. See the answers, explore popular topics and discover unique insights from Wickes employees.

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Interview insights

Insights from 753 Indeed users who have interviewed with Wickes within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Are you good talking to customers? Is main question that they ask you . Need to be confident even if a customer ask you something your not sure about be honest ask more questions and take them to the computer .

Shared on 27 December 2019

What hours can you work? Are you Flexible to do weekends and late nights?

Shared on 2 January 2018

What other jobs you have had, what qualifications you have

Shared on 27 November 2017

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