3.3 out of 5 stars.
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Wickes Careers and Employment

About the company

  • Company size
    5,001 to 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Retail & Wholesale
Learn more


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Customer Service

78 jobs


Salary estimated from 728 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 619 reviews and is evolving.



Customer Advisor/Supervisor in Sunderland
on 1 December 2021
Was decent and staff were great really learned a lot about DIY also need to be strong as lots of heavy lifting on a daily basis.Fun atmosphere and friendly fair management. Just not the best pay for the work you do.
Various Positions in Various Locations
on 29 November 2021
Great people
The teams you work with are normally great, a family feel. Everyone pulls together when times get tough.Hard fast paced work with most days being different. Opportunities to develop if you are willing to go through a few months of tough times but once you get through it things start to look up. Could be a better work life balance with the shifts but it’s retail.
Customer Service Advisor in Cambridge, Cambridgeshire
on 23 November 2021
The team were good, I enjoyed working with them. Management could do better and stop being so lazy. Too much drama. The pay is minimum wage, for the job it is, it’s not great
KITCHEN AND BATHROOM ADVISOR in Ashby-De-La-Zouch, Leicestershire
on 21 November 2021
Confusing management
Wickes is a difficult place to work. Managers are very confusing they like you one minute and are horrible the next. Some of the team are also not nice and can be quite gossipy and rude at times. The job itself is fine, pays the bills. You end up doing more than what you’re supposed to for minimum wage.
Sales Assistant in Littlehampton
on 9 October 2021
It's a horrible place to work. Everyone that gets promoted trys to walk over the sales assistant and the management don't care. If your not best friends with the management you will have to do all the work why they sit in the office with the staff they like and buy the burger van and if you haven't done all the work by the time they have finished doing nothing you will be shouted out even after picking 50+ deliveries in 3 hours. I will never work there again

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Questions and answers

People have asked 57 questions about working at Wickes. See the answers, explore popular topics and discover unique insights from Wickes employees.

See questions about:

  • Working Hours
  • Interviews
  • Hiring Age
  • Benefits
  • Salaries
  • Working Culture
  • Working Environment
  • Hiring Process
  • Part Time Jobs
  • Dress Code
  • Background Check
  • CEO
  • Work from Home
  • Company Future
  • Drug Test

Interview insights

Insights from 347 Indeed users who have interviewed with Wickes within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Are you good talking to customers? Is main question that they ask you . Need to be confident even if a customer ask you something your not sure about be honest ask more questions and take them to the computer .

Shared on 27 December 2019

What hours can you work? Are you Flexible to do weekends and late nights?

Shared on 2 January 2018

What other jobs you have had, what qualifications you have

Shared on 27 November 2017

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