Wilko
3.5 out of 5 stars.
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Customer Service Representative interviews at Wilko

Here’s what others thought about the interview process at Wilko.
Interview experience
Based on 176 interviews
Average
Interview difficulty
Based on 176 interviews
Easy
Interview process length
Based on 171 interviews
About a day or two

Customer Service Representative interview process at Wilko

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
49%
About a week
39%
About two weeks
9%
About a month
2%
More than one month
1%
Most reported steps
On-site interview
74%
Group interview
19%
Problem solving exercises
14%
Presentation
10%
Other
9%
Least reported steps
Take-home/sample work
1%
They have no interview
1%
Drug test
0%

What candidates say about the interview process at Wilko

  • Group interview building task
    Shared on 27 February 2020 - Customer Service Assistant (Part-time) - Norwich City Centre, Norfolk
  • The interview process if very simple, as you are asked certain questions about how you would deal with certain situations within the company.
    Shared on 7 February 2018 - Customer Service Assistant - Sittingbourne, Kent

The first interview at Wilko for Customer Service Representative

How candidates got an interview
  • Through Indeed62%
  • Other14%
  • Other online job site10%
  • Recruiter contacted me4%
  • Campus placement4%

How candidates received their first interview at Wilko

  • Ending of October 2015, interviewed by one of the managers'
    Shared on 25 July 2019 - Customer Service Assistant - The Broadway, Stratford E15 London
  • By applying for the job.
    Shared on 17 December 2018 - Customer Service Assistant - Poole, Dorset
  • Application form in store
    Shared on 2 November 2018 - CSA - Oakham, Rutland
  1. Customer Service Representative