Willis Towers Watson
Happiness score is 54 out of 100
3.6 out of 5 stars.
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Willis Towers Watson Careers and Employment

Work happiness

Scores based on about 10 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they have the time and location flexibility they need?

About the company

  • CEO
    Carl Hess
    approve of Carl Hess's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than £7B (GBP)
  • Industry
    Management & Consulting
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62 jobs


Salary estimated from 82 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.



Workplace Technology in London
on 15 April 2021
Great place to work
Although Im sure it differs, IT is a great place to work and be part of the team. The Management are fair and organised and communication was always good
Director in London, Greater London
on 10 November 2021
Needs to change fast
Three will be a new CEO soon and it can’t come soon enough. The company has stopped competing for decent salaries and now seeks non-financial means of compensation by trying to make employees feel warm about working at WTW. But it just doesn’t wash anymore. Not least because most of this happens through managers that have such limited flexibility to make real change, given the bureaucracy. And so everything becomes lip-service, promising ‘jam tomorrow’ in the hope that people will stay long enough to ride-out the current storm. Big change must come and the new CEO is as good a hope as there is, but it could be just too big a task for anyone.
Consulting Actuary in Reigate, Surrey
on 13 October 2021
Great work culture and people
I have been working at WTW for 3 years now in their retirement team. I would be lying if I said everything was perfect here as that is seldom possible. However I can comfortable say that I love coming into work on any given day. People that work with are some of the closest friends I have made during my time here. They are always more than happy to answer questions and help out where they can. The client base is top tier and I have had the opportunity to work with some interesting projects. The knowledge gained in the duration of my stay with WTW is immense and irreplaceable. The teams are collaborative in nature and it never feels as though you've been thrown in the deep end.
Project Assistant in Redhill
on 9 August 2021
Terrible work cultureb
Worked on 3 different teams within 5 years and at all times, staff welfare was not considered. Deadlines are made more important at the expense of mental health and life priorities. As a company it is extremely understaffed meaning it’s difficult for the staff that are available to work to the hours stated in a contract. Face to face management was overwhelmed due to pressure from management higher up and so the culture and environment was quite difficult to work in.
Consulting Actuary in London, Greater London
on 11 March 2021
Enjoyable place to work
My role is as a client-facing consultant and manager. I spend my days working on projects for various client teams, frequently attend client meetings and I manage more junior colleagues. I have also been involved in developing propositions.I have had opportunities to follow my interests, including a secondment to another department after qualification. I have worked with lots of different people in my time at the company, which has helped me to learn from their experiences and grow as a consultant.The culture is inclusive - I have a disability and the company were happy to make appropriate adjustments to my working arrangements. Management respond to feedback.As with any consulting environment, there are peaks and troughs in workload so sometimes you can get very busy.

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Questions and answers

People have asked 19 questions about working at Willis Towers Watson. See the answers, explore popular topics and discover unique insights from Willis Towers Watson employees.

See questions about:

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  • Working Hours
  • Background Check
  • CEO
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  • Hiring Process
  • Job Opportunities
  • Promotion
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  • Working Culture
  • Work from Home

Interview insights

Insights from 64 Indeed users who have interviewed with Willis Towers Watson within the last 5 years.

Average experience
Interview is average
Process takes about a month

Interview questions

They asked what I was looking to get out of this work experience .

Shared on 20 December 2018

What were your experience in customer service? Give an example were you have struggled or turned a difficult situation around? What did you do in your previous role?

Shared on 25 October 2018

Its mainly centered around getting to know you as a person and how you deal with scenarios. The idea was to gauge your personality.

Shared on 4 March 2018
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