Wilson James
3.3 out of 5 stars.
Get weekly updates, new jobs, and reviews

Wilson James Employee Reviews

Job Title
Location
Found 245 reviews matching the search
See all 262 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
WJ are one of the very best and well organised security companies in the country. However there is a distinctive lack of diversity above Duty Security Manager level. It’s also very disappointing to see unadvertised positions being filled by the same group of personnel.
Pros
WJ do have a reasonable amount of well paid sites
Cons
Low salary in comparison to responsibilities
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Keep clear of grangemouth a joke of a place stay well clear management is a farce not got a clue your just a number to many dummies working for them
Pros
None
Cons
Long hours
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Don’t ever work for this company !! Absolutely shocking, management doesn’t know any other words apart from swear words and talks about staff like pieces of meat!!!! Rude, arrogant stay well clear! Don’t get holidays and pay not right half the time.
Pros
Nothing
Cons
Nothing
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Friendly staff helpfull at craigforth when I started back in 2017And manager is very helpful and very good at helping you with any training needed ,,
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The management where all bullies, trying all the time to force Guards to work overtime and if they refused the management would cancel any holidays you have booked at the last minute Pay was always wrong and had to wait months to get your money sometimes could be alot of money
Pros
None
Cons
Pay was aways short no holidays
Was this review helpful?
Rate your recent company
Share your experience to help others
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The worse ever experience since1997with a company with no standards,an hr that doesnt take ownership of issues ,a total lack of communication between depts,line managers and employees ,a payroll dept that fiddles employees wage with the most surreal excuses and misses payments for shifts
Pros
Some excellent locations
Cons
Lack of professionalism in the relation with employees, favoritism
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Stay away from this company at all cost.Wage structure is awful.Shift pattern gives no work life balance. Not able to get paid holidays when I want them.Lack of support and supervision. Supervisors are inept, Management can't get monthly pay correct. Supervisors are only interested in trivial petty procedural roll outs and have no interest in Guards real life/job issues. Client gave this contract in a race to the bottom(cheapest tender)No prospect of betterment, you get stuck in a shoddy gatehouse and left to rot. Dont expect to be paid the hours you work each month. Stay away from this site.You have been warned.
Pros
End of shift
Cons
Inept managers and supervisors
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Working with passengers was great but management only support some off the staff. Jobs gets given to selected people. When accused falsely, management don't back you up
Pros
Meeting people from all over the world
Cons
Management dont back staff up when being accused falsely, Uk citizens treated differently to other nationalities.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I've worked with WJ for 12 years. My first 2 years were via an agency. But after hard work, learning, pushing myself to the front and taking on responsibility above my pay grade at the time and showing that I can do all those and more I was tĂ ken onto the company.I work within the construction logistics dept of WJ. I am now a logistics manager on a good salary. I am currently managing a contract worth 2.2 million. But have previously completed a 4 year contract worth 10-11 million to the company. Too many people (Security officers)writing reviews moaning about other staff members and their sites. Stop and think! How can you improve! How can you change the situation before you? WJ are a very good company to work for and will look after you. But it's a 2 way street. Most times you have to work harder than everybody else to stand out and be recognised and EARN your respect and rewards. If you have an issue follow the chain of command. Security Team leader, Security manager/ contracts manager , operations manager, HR manager/team. Whinging on social media or job sites not a problem solver. Your poor performances resulting in your poor experiences should not reflect badly on the companies you work for. So if you want to excel in your working life and make a career for yourself, it's down to you!
Pros
Excellent upper managment teams. Knowing im not on my own should i need them.
Cons
Not winning the lottery
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Cant think of anythink that makes them any diffrent from other security firms that require bums on seats, not much of a ladder to claimManagement full of promissed like most security firms
Pros
None
Cons
None
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Wilson James?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Salaries on time. Better rates. Managers support and some of company benefits. Free SIA renewals. Free uniform. Free company courses.Highly recommended.
Pros
Paid breaks at every site.
Cons
Long hours.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I always wanted to work for Wilson James and after 3 years got the opportunity and it is beyond the expectations friendly working environment.The best team The best Management No Complaints at all
Pros
Pay is good
Cons
Contract
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
We were tuped to Mitie June 1st 2020Miss wilson james they had proper pay dates and managment were decent Pay was on 11th of each month and overtime was frequent enough to make your money up Every one on our site generally got along well except for the odd 1 or 1 guards.I would jump at the chance to go back to WJs if I could find a site nearer to my location but unfortunate there is nothing apart from bmsl agency for WJs which is a dame shame as Mitie are the worst of the worst with bullyboy tactics sackings suspended guards and you are walking on egg shells all the time
Pros
Easy going
Cons
Wage could be better for site i was on
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Ive always wanted to work in the airport so i thought id be in this job for life. I was told when I had a interview i would be working one 12pm finish a week this is not the cause you are made to work till 1.30 am on the late finishes sometimes twice a week. The 4am starts are really hard done the for 2 and half years and never got used to them. This company doesn't really make you feel valued you just seem like your a number and your watched like your back in school. For the job you do working in the airport security looks for threats every day the pay is ridiculous ÂŁ8.92 the other staff in the airport shops earn more. You don't get unsociable hours pay which i dont think is right. Your made to find cover for your own holidays which also is not right. When your sent to other parts of the airport to work on out of posts if someone refused you was forced to go even though you'd been previous week. The security agents make that place otherwise it would honestly feel like your back in school. Some of the team leaders/step up level 2s in there have a really bad attitude problem they speak to you like your a child. Uniform does take a while to get you sometimes have to put in two forms for it to arrive.
Pros
Paid breaks, 5 on 2 off 5 on 3 off
Cons
Made to find own cover for holidays also pay is very for the the important job you do
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Surprisingly I enjoyed doing surport work then contracted work. But now I'm in a contract I find the company take advantage of the staff. Not had a decent pay rise in year. Surport are on more. And this causes friction within the work place. Sick pay is very poor if your sick and you have just started the company then your entited to nothing for the first 2 years. I work 12 hour 4 on 4 off.
Pros
Lunch breaks are paid. Pleanty of overtime
Cons
No where to park
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Worked for this company after last company lost contract and we were moved across via tupe was shift supervisor there vehicle fleet manager and contracts manager very poor when we never had vehicle and client asked why no patrols we were asked to lie to them as shift supervisor it’s not in security to lie to any member of public never mind the client !
Pros
Pay always on time
Cons
Never see management
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
What a different company used to be a good place to work but now a bunch of cowboys bullies nothing else.And don't try to look good or be professional or you will be chased.
Pros
was good wages not anymore
Cons
Cowboys, bullies and shoe polishers
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
As I was working previously within security I was touped over so no interview not the best company to work for If I had a choice would not work for this company
Pros
Work colleagues
Cons
Pay issues, lack of communication
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The worst job I have ever had. Apart from some of the people I worked with there was nothing positive about this mess. It actually affects your well-being. Breaks are a shambles, abuse from passengers daily while the supervisors turn a blind eye, higher management just stand there when it's hectic. They also change your hours with little notice and without having the decency to even ask you regardless of your personal life. Do not work for this place, you can do much better. The biggest regret of my life was ever setting foot up there
Pros
Work mates
Cons
Too many to list
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Well it wouldn’t let me write what I original put but the management is a joke couldn’t look after a crèche safely would like to give the ceo of Wilson James a piece of my mind and let him know what sort of staff they have working for them wouldn’t have them looking after my front gate
Pros
Uniform is great
Cons
The whole company
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I enjoyed working at Grangemouth as a mobile driver, very interesting & varied job also getting to meet most of my fellow employees & their different jobs etc there were never two days the same. I am even happier now working at Hawes Pier in South Queensferry, had to do a few courses it did take me a while learning the marine side of the job but its been well worth it.
Pros
The views of the Forth . Free uniform
Cons
shift structure
Was this review helpful?
  1. Employee reviews