Good place to work, good managers no issues to shout about, good hours of working and family work life balance. Not sure what else I can say about this company

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good company

Customer Care Agent (Former Employee) - London Gatwick airport - 24 May 2022

Good company with good shifts. Money it is enough for what you work. Break was always enough. Working with disability people was good sometimes hard.

Pros

fast paced job

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Insights into Wilson James

Based on 60 survey responses

Areas for improvement

Sense of belonging
Support from manager
Trust in colleagues

Excellent …If your face fits

Security Officer (Former Employee) - London - 20 May 2022

Extremely clicky place to work. If you’re one of the managers favourites then sit back and enjoy the charmed life you’ll experience. On the other hand if you’re not in this category be prepared for nit picking, back biting, and elaborate ways in which they will try to get rid of you. Your life will become a misery until you are forced out

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Much like any security company,better than some

Security Officer (Former Employee) - Milton Keynes - 13 May 2022

Good company to work for,I would still be with them but I got redeployed to another site and ended up with approx £2 p/hr pay cut due to the redeployment,

Pros

4 on 4 off but it was days only which suited me down to the ground, also company sick pay

Cons

No apart from getting redeployed

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Poor standards

Security Officer (Former Employee) - Southampton Docks - 4 May 2022

Pay issues. Poor job progression. Poor standards of pay. Management was chaotic at best. Lost contract in the docks. Lost a lot of good staff that had been there for many years.

Pros

None

Cons

Pay. Management.

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Mixed bag of experiences

Security Officer (Current Employee) - City of London, Greater London - 4 May 2022

A typical day depends on the site you are at therefore cannot say what it really is like as each site is different, some better than others. Managers are typical wherever you are.

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Mixed Experience

Gallery Security Officer (Former Employee) - London - 3 May 2022

I worked for them for 10 years during my employment, I found management both at site level and HR level to be poor in terms of organisation.Too many mistakes made with pay.

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Very good company

Logistics Assistant (Current Employee) - Gatehouse, Dumfries and Galloway - 27 April 2022

The pay rate is outstanding and much better than anyone. The company provide the best quality uniform to its employee. Wilson James looks after employees' welfare and provides adequate training. There are more opportunities to grow its employees.

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Same As Any Security Company

Security Officer (Former Employee) - Halifax - 28 March 2022

I Couldn't recommend any security company to be honest. Some are less terrible than others is the best I could say.If you work for Wilson James check your monthly pay as they seem to get it wrong regularly and don't exactly rush to sort it out.

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Bad company

Customer Care Agent (Former Employee) - Gatwick Airport Station - 1 March 2022

Employees were asked to give up 1 shift a week to help cut costs we did but when my shift times changed I asked if I could work a slightly shorter shift because of transport issues I was told no, and if I didn’t like it to leave. So I did. I now have a much better payed job with a fantastic company.

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Jobs at Wilson James

Site Security Manager

London

2 days ago

Welcome Host - Heathrow

Fun work place

Passenger Service Agent (Current Employee) - Gatwick Airport Station, West Sussex - 11 February 2022

Nice place to work at! Good hours, abit stressful but very fun. Working at the airport has alot of pros such as improving your knowledge of aviation and passengers

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Privileges as you can imagine

Lead Logistics Officer (Current Employee) - King's Cross - 25 January 2022

Pay MAY be decent but expect to be treated like a mug.. I've worked with WJ for 10+ years and each site has their own agenda they act as thought it's their own sight and you'll not be appreciated for your efforts

Pros

Pay

Cons

Everything but pay

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A company with the employees well-being having real importance

Resource Planner (Current Employee) - London Heathrow Airport - 15 January 2022

I have worked in several roles for WJ and if you show willing the company will invest time and training in you. The company ethos centres on its workforce although this doesn’t always shine through. WJ will always try to promote from within even if it’s at an expense to the company. Hold faith in what your doing and the company will support you

Pros

A caring management who will always try to do the best by their team

Cons

It can get chaotic and strained in some contracts

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Very productive at work

CCTV operator (Current Employee) - East London - 10 January 2022

The site is very friendly all staff get on really well together although the site is an Events Venue and work has sort of dried up at the moment the mangers are trying there very best to keep you in work on site and else where

Pros

Good money

Cons

Long hours

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This company is Above The Minimum Wage6 twelve out shifts 3 Days 3 NightsShift Rotation Would Be BetterWith 4 On 4 Off I Personally Feel.

Security Officer (Current Employee) - Teesside, North Yorkshire - 2 January 2022

Long shifts but pay a decent wageThe job its self great Just don't feel you've had day off going backI've asked For 6 nights as the job is impacting on my health and family Life

Pros

Hourly Wage

Cons

Long hours shift Rotation should be less I feel Personally Missing out on so much already with Covid

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Good Company but forever restructuring

Supervisor - Full Time (Current Employee) - London - 12 December 2021

Great company and my current role is mundane but consistent.WJ management are forever changing and restructuring, this doesn’t impact on pay and conditions which are good but you lose ant personal contact with the head office management. I have had three managers in two years and they disappear like mob hit victims. It has the potential to be a great company if the top brass can stop playing musical chairs with roles and structures. Most officers are experienced and motivated. Great sites to work on and lots of opportunities.

Pros

Good pay and conditions.

Cons

Management always changing roles.

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Lies

Security Agent (Former Employee) - Belfast, County Antrim - 7 December 2021

The management tell lies, they make up lies about you to get you out the door, pay is minimum wage, very unsociable working hours, staff get verbally abuse by passengers and the management and supervisors do nothing about it, DONT ever work for this company.

Pros

None

Cons

Everything

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Avoid

Events Security Officer (Former Employee) - London - 12 November 2021

Avoid, bad managers and supervisors, they keep forgetting important things, wages low, no progression, a lot of favouritism going onyou just feel like a number.

Pros

None

Cons

No Progression, Bad Managers and Supervisors, Low Pay

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Woeful company pay is shocking

Security Officer (Former Employee) - Belfast - 21 October 2021

Terrible experience probably the worst of my working life. Pay is terrible. Leave you behind for training if your clearance isn’t through. Management Treat there staff like s h I t

Pros

None

Cons

Everything about it

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Not good work place

Security Officer (Former Employee) - Aberdeen - 7 October 2021

Bad management, don’t respect people . I have learned there don’t trust work colleagues, don’t trust management. Remember for them you are only a number.

Pros

Non

Cons

Non

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Very stressful and poor manegment underpaid

Security Officer (Former Employee) - London - 30 September 2021

Poor manegment pay issues every month under paid no support communication problems manergers blame manergers very stressful no response to your querie