Worcestershire County Council
Work wellbeing score is 70 out of 100
3.6 out of 5 stars.
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Worcestershire County Council Employee Reviews for Business Support

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Job Title
Business Support3 reviews
United Kingdom3 reviews

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3.4Pay & benefits

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Found 3 reviews matching the searchSee all 82 reviews

11 years and counting

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Great employer if you have young children, flexible working, generous annual leave entitlement and option to purchase up to 3 weeks extra leave if required.
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Great team to work in. Very welcoming and inclusive.

Great team to work with; lovely and friendly and inclusive. Management (Assistant) was really good. But training was not that great. Regular team meetings/briefings/Away Days.


Great hours


I was working through an agency.
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Insights into Worcestershire County Council

Based on 22 survey responses
What people like
  • Ability to learn new things
  • Feeling of personal appreciation
  • Ability to meet personal goals

High pressure work environment

Dedicated Business Support Officer for the Initial response team; dealing with emergency referrals to the Children's safeguarding team from Police, NHS, Education or other partner and external agencies. Responding to families who are affected or supported by the Children's safeguarding team. Creating spreadsheets and collating information for these. Updating and uploading to databases. Planning and arranging Strategy meetings in respect of Abuse or exploitation. Maintaining the Social Worker rota for the team as well as the daily information in respect of visits Assessments etc. Dealing with all administrative back up for this. Creating purchase orders and maintaining as well as managing the company procurement card. The most difficult part of the job is the sheer volume of work that comes in on referrals to the Initial Response team and the most rewarding part is protecting children and when I am able to help parents or family to understand that support can be available and that we can help to keep families together.


Permanent position


Extreme workload and unreasonable expectations
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Business Support at Worcestershire County Council

Estimated salary
£21,184 per year

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Overall rating

Based on 82 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture

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