Worcestershire County Council
3.6 out of 5 stars.
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Worcestershire County Council Employee Reviews for Passenger Assistant

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Job Title
Passenger Assistant4 reviews
United Kingdom4 reviews

Ratings by category

3.7Work-life balance

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Found 4 reviews matching the searchSee all 82 reviews

opportunity to learn

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The most useful review selected by Indeed
An apparently simple job, but the the skills required are considerable if you want to do the job properly. A lot of it concerns interactions with other people. Can you avoid being sarcastic, judgemental, gossipy, bringing your home problems with you? Keep thinking about how you can do the job better, how you can avoid mistakes.


chance for developing skills


split shifts
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Very good

The team at Worcestershire County Council was good but they can be a bit noisy to your personal life especially if you are a private person like I was. But over all you get training which you need for what ever job you go for when needed.


Problems are sorted


You have to have your own car
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Insights into Worcestershire County Council

Based on 22 survey responses
What people like
  • Ability to learn new things
  • Feeling of personal appreciation
  • Ability to meet personal goals
Areas for improvement
  • Overall satisfaction
  • Trust in colleagues
  • Sense of belonging

No job security

Went from working 25 hours a week for a year to 5 hours a month with little explanation. Expected to keep the week free just in case you are needed to work at short notice


Good hourly rate


Hardly any hours
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good money for easy work

I dislike the lack of customer service skills among the workforce, their unwillingness to improve and lack of appreciation for a well paid (at this level) job. Enjoyable variety in the job.


Easy job if you don't care too much.


Have to work with people who want the job to suit them.
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Passenger Assistant at Worcestershire County Council

Estimated salary
£9.48 per hour

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Overall rating

Based on 82 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture

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