Worcestershire County Council
Work wellbeing score is 69 out of 100
3.6 out of 5 stars.
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Worcestershire County Council Pay & benefits reviews

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United Kingdom80 reviews

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3.7Work-life balance
3.4Pay & benefits

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Found 17 reviews matching the searchSee all 82 reviews

Good pay

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Good pay, not often praised for a job well done. Lots of tasks expected to do in your own time.It was quite a cliquey environment to be in and resources often had to be paid for by myself.
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Gives me a good work life balance

They have adapted great to me becoming first time mum, adapting my work hours to suit me and my new lifestyle.Competitive rates of pay, over time is there if required.


great team members


management is not so great
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Insights into Worcestershire County Council

Based on 21 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to learn new things
  • Ability to meet personal goals

Very rewarding & supportive workplace

Great place to work, very supportive of staff. You feel like you have total job security and are very valued. Although the salary is low you are paid all year round including the school holidays so that is a bonus!


Flexible working hours


Low salary
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excellent work/life balance

very accommodating, excellent work/life balance, excellent pensions, for working parents there are options to reduce hours, do term-time only, work school hours etc
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good group of people

it allowed me to work flexi hours which suited my home situation. car parking became more of an issue in the last years so you had to leave you car at home for some of the week.
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Low paid no opportunities for advancement

Low pay and no oppprtunity for advancement. Far too relaxed. Bad people seemed to succeed. The a very large wage difference between those higher up and those at the bottom.
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11 years and counting

Great employer if you have young children, flexible working, generous annual leave entitlement and option to purchase up to 3 weeks extra leave if required.
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No job security

Went from working 25 hours a week for a year to 5 hours a month with little explanation. Expected to keep the week free just in case you are needed to work at short notice


Good hourly rate


Hardly any hours
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Be a cleaner or shop worker, you will get paid more

Could not recommend - pay scales of lower paid workers such as Customer Advisers, Team Support Officers & Business Support Officers get pay freezes / downgraded to even less money, while team leaders & managers earn good salaries - ironic that they help adults in Worcestershire to live comfortably; supporting with benefits etc, and Council Tax has gone up, but some of the staff are victims of working poverty. There is no opportunity to progress or qualify unless you start as a qualified Social Worker. Team leaders just leave without saying good night to staff & never praise hard work, there is no appreciation and acknowledgement of how hard staff work, and they truly do. Difficulty booking holidays due to staffing problems and discouraged from buying extra - the whole work / life balance does not exist, it's just an advertising ploy for new staff. Parking is tricky, there are not enough spaces for people in the building.


Childcare Voucher Scheme


Low pay and no progression
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good job long hours nice staff enjoyed my time here however had to leave due to starting at college however work offered hours around my timetable
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Friendly but slow paced

good culture to work in of friendly staff however not much career progression and I was on a low salary. Management were open friendly and helped in development.


good managers


low salary
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Dedicated workforce

A difficult time for public service workers. Management constantly changes and cuts are commonplace. Little leadership. Poor salary, little chance of advancement. No permanent roles - contract only


Good people


Morale not good
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Good work place

Good place to work. Happy atmosphere. Fair. Hours can be long with additional workliad to be done at home. Support networks are in place when needed.


Long hours
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Busy busy

Very busy to work for . well paid , only benefit s are school holidays off but normally got so much work to catch up with like lesson planning don't get much time off all in all
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Warm and welcoming

This was a short term contract through an agency, it was to cover the busy council tax period between February and April. A typical saw me take calls from Worcestershire County Council residents who wanted to pay their council tax bill, query costs on their account, pay library fines, complain that their bins had not been picked up etc. I learnt a lot more than I thought I would only being there a short amount of time, I learnt about the different council tax bandings and the different ways to pay your bill, this role was enjoyable but as it was a temporary contract there was no room for progression. My colleagues were very friendly and helpful when I did not understand something or the system was running slow. The hardest part of the job was the travelling, I live in Northfield and the job was in Worcester which some days could take me an hour and a half to get to. The most enjoyable part was the wage, as I was agency staff the wage was quite attractive.


Staff were friendly and inviting


Long distance to travel
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I used to clean the classrooms got on very well with my co-worker and we had a lovely team I worked after school hours and was term time only which is brilliant I miss the team a lot but am in contact with a number of them still


term time work


heavy lifting at times
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hard work

it was hard work but it was very awarding at the same time as most of the time i had to work by myself but overall it was a nice job to be in


meeting people


long hours
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Overall rating

Based on 82 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture

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