World Duty Free Group Careers and Employment

Work wellbeing

Results based on 117 responses to Indeed's work wellbeing survey.

Work wellbeing score is Above average, 69 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Above average

Stress-free

How manageable people find their work stress

Above average

Purpose

How meaningful people find their work

Average

Satisfaction

How content people feel with the way things are at work

Above average

About the company

Company size
1,001 to 5,000
Revenue
£366m to £730m (GBP)
Industry
Retail & Wholesale
Headquarters
4 New Square, Bedfont Lak...
Link
World Duty Free Group website

Travel retail, predominantly in airports, is World Duty Free Group‘s core business and we are one of the world’s leading retailers in this market.

Our travel retail offer includes the full spectrum of airport tax and duty free products including fragrance and cosmetics, champagne, wines and spirits, tobacco, food and delicatessen, confectionery, travel essentials and accessories, fashion, clothing and shoes, gifts and souvenirs.

Our stores offer travelers every price range from great value sav...

Travel retail, predominantly in airports, is World Duty Free Group‘s core business and we are one of the world’s leading retailers in this market.

Our stores offer travelers every price range from great value savings against the high street to the world’s top luxury and fashion brands, year-round promotional offers to super-premium products.

We carry travel retail exclusives and we launch new products before they are rolled out to domestic and international markets

Learn more

Jobs

slide1 of 4

Permanent, Part-time

Customer Service Assistant

Gatwick Airport

30+ days ago

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Permanent, Full-time

Customer Service Assistant - Hermes / Bvlgari

Heathrow

29 days ago

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Full-time

Night Administration Assistant

Heathrow

2 days ago

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Permanent, Part-time

Retail Sales Associate

Gatwick Airport

Easily apply to this job

30+ days ago

View job

Browse jobs by job title

Customer Service Representative

18 jobs

Replenishment Associate

8 jobs

Administrative Assistant

6 jobs

Browse jobs by location

Heathrow

9 jobs

Stansted

7 jobs

Bristol

4 jobs

Gatwick Airport

4 jobs

Manchester

3 jobs

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Salaries

Salary estimated from 169 employees, users, and past and present job advertisements on Indeed.

Retail

Replenishment Associate

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Rating overview

Rating is calculated based on 601 reviews and is evolving.

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Reviews

Sales Assistant in Heathrow, Greater London

on 18 November 2023

Interesting work place

Cosmopolitan working enviroment for both work collegues and passengers. Lots of life skills can be learnt here. Very safe enviroment to work with a high security element which makes it feel different from regular retail outlets.Can be exciting or mundane depending on time of day and how you feel about working at Heathrow.There is a good staff shopping discount, uniform and car park pass allocate...

Customer Service Advisor in Stansted

on 20 November 2023

Disappointing working there it does not live up to the standards it falsely promotes, such a huge company that treats its staff very badly indeed.

What is the best part of working at the company?Meeting all nationalities and cultures.What is the most stressful part about working at the company?Long shifts and short breaks. On your feet all day, staff are not allowed to sit down at all, there are no chairs anywhere on the shop floor if staff are taken ill. Constant staff turn around so having to work most of the time with untrained agenc...

Logistics Shift Leader in Egham, Surrey

on 9 November 2023

Supporting and skills builder

If you’re motivated and want to do well they’ll give you all the tools to develop your skills, learn new ones and become a very skilled worker. Not to mention the many opportunities to progress from within the company. Plus the 4 on 4 off gives you great work-life balance. Overall a really good workplace with a decent salary. If you’re willing to put the work in, this place can transform you into ...

Loader/Driver in Egham, Surrey

on 7 October 2023

Not as advertised

Loader driver roll at Egham , was led to believe that there would be some driving involved. There is minimal driving on night shift for class 2 drivers. Class 1 drivers get a lot more road time . And is a much more attractive job . Pay was good and 4 on 4 off was nice but the lack of driving means your are on your feet for 9 plus hours every shift doing warehouse tasks .Security takes a while ...

Customer Service Assistant in United Kingdom

on 1 October 2023

Stressful

Good people but the structure was awful. Too many agency staff with no interest in the role leaving full time wdf employees to carry all responsibilities. Unsociable hours also led to a build up of stress and ill health across all staff. Awful, uncomfortable uniforms were the final straw.

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Questions and answers

People have asked 55 questions about working at World Duty Free Group. See the answers, explore popular topics and discover unique insights from World Duty Free Group employees.

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Interview insights

Insights from 291 Indeed users who have interviewed with World Duty Free Group within the last 5 years.

Average experience

Interview is average

Process takes more than one month

Interview questions

The manager can asked you were you able to work over time?

The manager can asked you wer...

Shared on 20 September 2019

First he asking me about my experience, my necessary documents, where I live .

First he asking me about my ex...

Shared on 20 September 2019

I had a telephone interview that was rather hard and what you expect in a face to face interview. I was successful in getting through to the interview but was not successful. There was also a group assessment I was in a group of 5 out of 6 groups of 5 people. I knew from having spoken to a few candidates that my chances were slim. For a customer service job I felt that there were too many hurdles to overcome for this kind of job. I like going into duty free when travelling and enjoy viewing the nice fragrances.

I had a telephone interview th...

Shared on 20 October 2018

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