World Duty Free Group
3.2 out of 5 stars.
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World Duty Free Group Careers and Employment

About the company

  • Company size
    1001 to 5,000
  • Revenue
    £500m to £1bn
  • Industry
    Retail & Wholesale
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Logistic Support

1 job

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Rating overview

Rating is calculated based on 518 reviews and is evolving.


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Work-life balance


Replenishment Assistant in Crawley
on 8 April 2021
Exciting place to work, Good wages for the work and alot of room to move around the company
Each work day was pretty much the same schedule with varied tasks such as assisting customers or helping out in a different areaI learned alot about products whilst working here and it was good retail experienceThe management were good but because the store opens virtually 24hrs there is a cross over of managers at all different times which could be confusing, There are many different job roles working together at one time which is interestingIt can be very hard work when busy and physically is quite demanding but this is spaced out throughout the shift and everyone who works there has a good relationship so end up being a nice place to go to work
Customer Service in Gatwick Airport Station, West Sussex
on 1 March 2021
Fun work place
Fun work place and very social able. However the times that you work are unsociable. Not much opportunity to further your career. Good place to work if you’re a student.
Sales Assistant/Replenishment Nights in Gatwick
on 25 February 2021
Good pay but they expect too much
Paid well in the airport but sometimes there is too much work and not enough staff. They expect more than you can manage and don’t appreciate it when you go above and beyond.
Customer Service Specialist in Gatwick Airport Station
on 21 February 2021
Fantastic place to work
I enjoyed all my 15 years while i was working there with all my fellow employees and it was like having another familyThey also gave us regular training to improve our skills
Logistic warehouse assistant in Egham, Surrey
on 27 January 2021
Very flexible
Nice place to work, helpful management fully flexible 4 on 4 off shift or minimum hours contract 2 days a week 12h shift; paid training shame because of covid a lot of people made redundant ((
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Questions and answers

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Interview insights

Insights from 122 Indeed users who have interviewed with World Duty Free Group within the last 5 years.

Average experience
Interview is average
Process takes more than one month

Interview questions

The manager can asked you were you able to work over time?

Shared on 20 September 2019

First he asking me about my experience, my necessary documents, where I live .

Shared on 20 September 2019

I had a telephone interview that was rather hard and what you expect in a face to face interview. I was successful in getting through to the interview but was not successful. There was also a group assessment I was in a group of 5 out of 6 groups of 5 people. I knew from having spoken to a few candidates that my chances were slim. For a customer service job I felt that there were too many hurdles to overcome for this kind of job. I like going into duty free when travelling and enjoy viewing the nice fragrances.

Shared on 20 October 2018
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