World Fuel Services
3.2 out of 5 stars.
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Working at World Fuel Services: 22 Reviews

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United Kingdom22 reviews

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3.3Work-life balance

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Manage price risk exposure on the sale and purchase of petroleum products in order to maximize profits ● Track intraday physical sales and interact with traders in order to execute futures trades and manage price exposure ● Calculate fixed pricing based on the forward price curve ● Update and maintain pricing tools for the sales team ● Calculate and distribute daily spot and contracted pricing ● Provided management with ad-hoc report and analysis ● Reconcile inventory positions against daily reports
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One of the worst

Joined company at Braintree, equipment was outdated and always breaking down, internal health and safety were breached at times for the needs if the company. Were so quick to discipline drivers also there was a favouratism culture within the depit I worked for.

Pros

nil

Cons

Long hours, workload, routing was a joke
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Insights into World Fuel Services

Based on 3 survey responses
Areas for improvement
  • General feeling of work happiness
  • Fair pay for job
  • Ability to meet personal goals

Poor Management

Do not work here bad management and staff retention is terrible tell you one thing and do another no training at all for their process not worth working for worst company out there

Cons

Director is terrible
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Just don't ever work ever

Management is truly bad. Gossiping, bad treatment to the new starter. Very cliquey. Don't waste your time working here. So many better workplaces that treat other people like humans.

Pros

Payment

Cons

The people are rude and cliquey
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Don’t apply

Don’t stick to promises/ agreements in your contract, no real opportunities to progress (mainly source managers from Certas).If your a planner expect national accounts and the sales teams in Staines to talk to you in a manner that’s deemed not acceptable and get away from it. Put a few complaints in across my tenure and the complaints were never taken seriously. Asked my manager at the time for some time off due to mental health. Was given a day off and on my return was suspended.

Pros

None
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Driver's beware

, doesn't seem to matter how hard you work or how reliable you are "the company" doesn't think any better of you. Office staff don't seem to have much respect for drivers either, everyone for themselves. It's all about "the company " people don't matter

Pros

Money if you do long hours

Cons

No days off between November and March
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Poor

Chemical toilet for the first 4 weeks. This is driving dangerous goods, the idiots at head office think its just another delivery. It is dangerous, the routers overloaded the truck with the quantities of fuel making it illegal so you have to either do 2 runs or not do some deliveries. The checks in the morning were rushed. The agencies rip you off. If you like smelling of kero,derv or of fueld its yourthing
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Was formally exellent

Company has changed not for the better now use agency drivers on the cheap, one rate all day no pension bupa or bonus second class contract compared to original drivers on old terms easily suspended for mistakes most drivers are very unhappy some resentful and bitter so glad I'm out Ì
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Games

Exceptionally political company. No teamwork, every man for himself. Collaboration and bigger picture non-existent. Promotion based on nepotism, it is not a meritocracy.
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Started under monarch now full time with employers

Not a bad agency at all they only get involved when things are going wrong, They leave the company you work for to deal with you as tho you work for them, I have had no issues with them really other than the clocking app but that’s about it. Decent pay that leads into a full time job. The job is great steady away no pressure to keep rushing about job involves house drops farms building sites no nights out not much motorway driving. See some nice sights And it’s stress free.

Pros

Great team steady work no pressure nice place to work

Cons

Flat rate £12.75 no over time rate whilst on monarch
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Reasonable start times

Good start times with regards to shifts,although to many saturdays

Pros

Local work

Cons

Very unorganised
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not so good

the work culture is not good and you have to be part of the "boys club" in order to keep your job. tons of people who don't do anything all day. the headquarters are much more openminded.
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No progress within the company and always short staffed

The company always talks about progress within the company but get new training to switch rolls is impossible as they are always so short staffed and have no money in the budget.

Pros

Pay

Cons

Management heavy, No progression
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Hard work!

Whilst this work environment is not for everyone, it is ideal for younger, ambitious people with an eye on a career with a major company. Due to the nature of where World Fuel Services operate, it is sometimes necessary to work outside the normal 9-5 working day.

Pros

Situated in the centre of London

Cons

Long hours
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The company is going downhill fast!

Not a good place to work. Morale has plummeted and a lot of people from all offices are seeking other opportunities. Loyalty, performance and experience not valued. The company is not what it used to be They expect you to give your all then give little in return

Pros

People are nice to work with. Medical benefits

Cons

Long hours, no work/life balance as expected to answer emails at all hours of the day
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Great company going through a lot of change

WFS could be an amazing company to work for. However they are currently going through a serious period of change which is leaving their general workforce, across all sectors very demoralised and unsure of the future. As a business WFS are not going anywhere !! However the same can't be said for the turnover of staff. People are jumping ship because they are so concerned about the future. If you have a strong enough stomach and can weather the storm then its worth sticking around
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Varied, changable, technical

My day to day is varied between field sales work and office work, I am constantly learning as the industry changes and adapts to legislation and customer needs, so in constant touch with my manager and have a team I can wholly rely on behind me in support. The most enjoyable part of the job is closing a sale / winning new business from a cold call, and the hardest is keeping updated with legislation changes and fuel prices as the market fluctuates daily. Today I learned how to test a fuel for contamination on site for microbiological residue.

Pros

Education and training

Cons

Long distance travelling by car
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the poorest staff management

no career development, changes in the reporting line advised only verbally and from one day to the other, never received an official communication by HR. More and more responsibilities to take over on a daily basis, never recognised through review of the job description or position title. Overtime not compensated. Code of conduct applies only to some of the personnel. No equal treatment of staff. Complete lack of communication top to bottom.
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poor management

forget about any career development no equal opportunities lots of unpaid overtime there is no "one team" colture the recruitment process is not transparent
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Great company to work for. Supportive colleagues

Great company to work for. Supportive colleagues. Company offers training or financing your studies towards a related qualification.

Pros

Good induction

Cons

Slow career advancement
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productive, busy

Billing, reconciling, invoices, answering queries via email and phone on a daily basis. I have learned many office skills, and use of computer system needed for the role. My colleagues are very friendly and helpful, the role is challenging.

Pros

fee food, friendly atmosphere, security of a job

Cons

long hours, travel time
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Overall rating

Based on 181 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
2.9 out of 5 stars for Culture

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