Woven Careers and Employment

Work wellbeing

Results based on 51 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 59 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Low

Stress-free

How manageable people find their work stress

Below average

Purpose

How meaningful people find their work

Low

Satisfaction

How content people feel with the way things are at work

Low

About the company

CEO
Paula Constant, CEO
50%
approve of Paula Constant, CEO's performance

Company size
1,001 to 5,000
Industry
Telecommunications
Headquarters
12-20 Pritchard Street S...
Link
Woven website

We are Woven.

We're changing the outsourcing industry by reinventing connected services, through people powered by technology.

Why? Because customers are not commodities and service is not a number on a balance sheet.

We are a fast paced Outsource Contact Centre who love to work with our people and for our people, supporting 'Includability' partnership for all!

We are a Real Living Wage employer, who are recognised as ‘Disability Confident’, honour the ‘Menopause Pledge’, and align with ‘Em...

We are Woven.

We're changing the outsourcing industry by reinventing connected services, through people powered by technology.

Why? Because customers are not commodities and service is not a number on a balance sheet.

We are a fast paced Outsource Contact Centre who love to work with our people and for our people, supporting 'Includability' partnership for all!

We are a Real Living Wage employer, who are recognised as ‘Disability Confident’, honour the ‘Menopause Pledge’, and align with ‘Employers Against Domestic Abuse’.

If you are eager and ready to join our family, then we are more than excited to have you!

We’re free to bring fresh ideas and create a new way, where people matter and technology is intuitive.

The journey begins here. Join us.

Learn more

Salaries

Salary estimated from 160 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 69 reviews and is evolving.

Explore reviews by category

Reviews

Customer Service Advisor in work from Home

on 18 August 2023

Use to be good

The company is good., and the work is fairly easy once you get to know the system but the IT does need an over haul.Some TL need to learn how to talk to people but most are really helpful and supportive, will go out the their way to help, and most of us help out where we can. We have recently been taken over by Call Care 247, and some of the things we use to have we no longer do. But in th...

Customer Service in Remote

on 16 May 2023

Awful company

The worst place i have ever worked, there is no support and you are expected to know everything with minimal training the tls do not offer any assistance and instead criticise you for every little mistake, the pressure for hourly targets was way overwhelming and they'd pick you apart in front of colleagues for not hitting targets

Customer Service Advisor in Remote

on 14 May 2023

Utterly Awful.

The worst place I have ever worked, by a long mile. Customers are rude but obviously, that's just par for the course. What is lacking is any support from TLs - some may choose to help you, some don't know how to help you, some just won't help you. The majority fall into the latter categories.Training is wholly inadequate, inconsistent and luck of the draw. If you're someone that can read between...

Sales Advisor in Bristol

on 24 April 2023

Good start but toxic company

Like the job at first however the toxic environment since woven was formed. Managers love to call you late evening to tell you to work. Consistent lying to customers . Mental health will take a massive hit working for them . Very thankful they are now in administration

Customer Service Advisor in Remote

on 20 April 2023

The worst job you will ever work

This is one of the worst jobs I have ever worked hands down. TLs treat you like youre nothing. Forced to work 7 days straight finishing 12 am every night. You will get in trouble for things you have not even trained for. On top of this you are expected to answer calls from 5 different places. Business went into administration and randomly decided to pull me up and fail my probation. My tl from gtc...

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