Wren Kitchens Employee Reviews

Since starting with Wren, not only have I felt that I have developed as a salesperson, I also feel that I have gained far more knowledge of the industry and gained a new skillset that I did not have before. The management and team at Wren Slough are a vibrant, multicultured and welcoming group of people, who have nurtured and supported my development from the offset. Having a learning disorder means that I take longer to learn new processes and skills, but Wren have been endlessly supportive of my extra needs and I feel I am progressing at a healthy rate.I am very excited for the future with Wren.

Pros

Great team, Supportive Managment, Challenging work

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Official response from Wren Kitchens

22 June 2023

Thank you for taking the time to share your positive experience with us at Wren Kitchens! We're thrilled to hear that your journey with us has been fulfilling and rewarding.It's fantastic to know that you have not only grown as a salesperson but also acquired valuable knowledge of the industry, along with a new skill set. Our aim is to provide an environment that fosters personal and professional development, and we're glad that you feel supported in your growth.We take pride in our diverse and inclusive team, and it's wonderful to hear that you find the management and your colleagues at Wren Slough vibrant, multicultured, and welcoming.We greatly appreciate your honesty in sharing that you have a learning disorder and require additional time to grasp new processes and skills. At Wren, we strive to accommodate the unique needs of our team members, and we're glad to hear that we have been endlessly supportive in meeting your requirements. It's encouraging to know that you feel you're progressing at a healthy rate.We're excited to have you as part of our team and share in your enthusiasm for the future at Wren. If you have any further feedback or would like to discuss anything in more detail, please don't hesitate to reach out to us at letstalk@wrenkitchens.com. We value your input and are always here to listen.Once again, thank you for your positive review, and we look forward to continued success together!Best regards,Ashley,Wren Kitchens.

Not very good at all

Delivery Driver (Former Employee) - Barton-upon-Humber - 26 November 2023

What is the best part of working at the company?I would not like to work at wren every again What is the most stressful part about working at the company?The people don't like you and you lots What is the work environment and culture like at the company?Not good at all but we have been working with dick haedsWhat is a typical day like for you at the company?Not very good here but the sun

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Jobs at Wren Kitchens

Customer Care Advisor - Scunthorpe

Scunthorpe

30+ days ago

Customer Care Advisor - Barton

Great staff, poor management

Kitchen Designer (Former Employee) - Croydon, Greater London - 23 November 2023

Loved the people but the management team needs a lot of work, a lot of favouritism going on and not enough support for the remaining staff. Training is good in the beginning but then a mixture of opinions can confuse your judgement.

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You want to be happy don't work there

Machine operator (Former Employee) - Barton-upon-Humber - 23 November 2023

What is the best part of working at the company?There is no best part I wouldn't recommend working for Wren kitchens I was there nearlyb1 year and got told I failed probation period baring in mind probation is 3 months so not a good place to work at all What is the most stressful part about working at the company?Been a qualified machine operator and got put on moving pallets What is the work environment and culture like at the company?Management is not very good although the colleagues are very friendly What is a typical day like for you at the company?Stressful and tiring not to mention under appreciated

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Long hours but good pay

Porter (Current Employee) - Barton-upon-Humber, Lincolnshire - 20 November 2023

Early starts and late finishes but all overtime is paid and you will always get paid for a 48 hour week. Only criticism is planning with regards to inaccessible properties in the big wagons and unrealistic unloading times. All in all not a bad place to work if you are willing to put the graft in. Most of the drivers are awesome. If you can take the early starts and heavy lifting it isn't too bad.

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Insights into Wren Kitchens

Based on 843 survey responses

What people like

Ability to learn new things
Ability to meet personal goals
Fair pay for job

Areas for improvement

Time and location flexibility
Trust in colleagues
Sense of belonging

Positive but stressful at times !

Planning and survey Auditor (Current Employee) - Paisley - 16 November 2023

What is the best part of working at the company?If you play by the rules and do your job right it's a great place to work What is the most stressful part about working at the company?Busy times when not enough time is allocated for travel and roadworks What is the work environment and culture like at the company?Very good , people and colleagues are helpful and very respectful

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Worst place to work

Kitchen Designer (Current Employee) - Enfield - 16 November 2023

The worst part of the job is constantly being threatened with losing jobTop designers get fedYou have to pay for mistakes made out of commission Every day is a different drama due to work culture

Pros

Good money

Cons

Everything else

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Horrible environment, this place gave me PTSD

KITCHEN RETAIL SALES DESIGNER (Former Employee) - Croydon, Greater London - 16 November 2023

What is the best part of working at the company?Designing and interacting with clients What is the most stressful part about working at the company?The toxic sales environment and unfair distribution of clients What is the work environment and culture like at the company?Toxic, competitive, inconsistent rules. Deception is encouraged as long as it gets sales.What is a typical day like for you at the company?A meeting every morning talking about sales targets. Looking for clients because yours have been reassigned without cause or reasonable explanation.

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you have to learn a lot, but in a great company

Kitchen Designer (Current Employee) - Swindon, Wiltshire - 16 November 2023

I'm with Wren a month now. People in my showroom are warm, nice and welcoming. My managers are very helpful, knowledgeable and supportive.There is plenty to learn, but you will be provided with library of materials and e-learnings. I was even provided with a mentor.

Pros

hour lunch break, positive work environment

Cons

sometimes work till 8pm

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Dreadful company to work for. Try busking or begging before joining this company

Senior Designer (Former Employee) - Cheshire - 14 November 2023

What is the best part of working at the company?Finishing time. When you can go home and rejoin the human race.What is the most stressful part about working at the company?Pressure to force customers to pay a deposit. It's immoral What is the work environment and culture like at the company?Bullying from showroom managers and area managers What is a typical day like for you at the company?Unpaid early starts for management pep talks. Pressure from every angle to hit unreasonable targets

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Great place to work

Kitchen Designer (Current Employee) - Norwich, Norfolk - 6 November 2023

4 weeks in and wow! on the 3rd week you go for a week training at the head office (the nest) which is brilliant. Personally I have never done anything with kitchens in the past and now I am confident I can go forward in my career and succeed. Management are great, very helpful when ever you need to know anything. Always supportive

Pros

Salary, Training, work life balance

Cons

none

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Management amazing supportive plenty of training provided good system

Designer (Current Employee) - Rotherham, South Yorkshire - 3 November 2023

Company has high freshhold so on the months where footfalls are low is almost impossible to get commission. Minimum base salary and 40h contract but you work 45h as the brakes are unpayed. Long day sat 8.30am to 6pm.

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Awful management, hard work that was underpaying

Loader (Former Employee) - Barton-upon-Humber - 31 October 2023

Usually did 2 hours of overtime a day which was the only positive at the job as it paid 1.5x however the job on dispatch was very physically demanding the management at parrot street late shift was extremely poor as the higher up had no idea about anything regarding that department and often failed to provide us with equipment that we needed for the job hence work flow was poor very often and the morale was down.

Pros

Decent overtime pay

Cons

Short breaks, poor management, toxic work environment

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They sack you for no reason

Kitchen Designer (Former Employee) - Leeds - 31 October 2023

TWO YEAR PROBATION. Thats all you need to know. 1 year and 8 months in your as good as gone. The manage you out. They are all cowboys and couldn't care less about keeping the for employees

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Good pay but no work life balance.

Porter (Former Employee) - Trafford Park, Greater Manchester - 31 October 2023

Hours can be long and the work is heavy but they pay a good wage and job security is good providing you stick to the rules. Unpredictable finish times and starts as early as 4am means it's not great for someone with a family.

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Good Showroom with Amazing Colleagues and Management

Kitchen Sales Designer (Current Employee) - Edinburgh, City of Edinburgh - 30 October 2023

After migrating to the UK, Wren is my first Professional job. I had an amazing training at the showroom as well as in the head office. The company takes time to train their designers and does not push to achieve their target. They give enough time to learn and practice. All the colleagues and managers are helpful and can approach anytime if any help needed.

Pros

Good showroom, Friendly Colleagues and Manager, Good Pay.

Cons

Some days are long working days like 11 hrs.

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Very poor place to work with bosses and not leaders. They do not care about you.

Warehouse Operative (Former Employee) - Barton-upon-Humber, Lincolnshire - 29 October 2023

Management is poor. They don’t lead you. They place to much pressure on you and they don’t care about you as a person. You are treated as a number. It is not a nice atmosphere to work in. Most of the staff are scared to speak up as they are frightened to lose their jobs.

Pros

Day shift

Cons

Unpaid breaks. Unpaid overtime.

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To be honest, I’ll rate my experience an average. Work should be fun and the thought to going back after a weekend should not be scary as it is here.

Installation Coordinator (Current Employee) - Barton-upon-Humber - 29 October 2023

What is the best part of working at the company?The fair pay compare to others in the industry What is the most stressful part about working at the company?Unfriendly managers that lacks leadership skills and emotional intelligence.What is the work environment and culture like at the company?Culture seems intense. People are always watching back due to some people are tasked to snitch on others. The environment also lacks diversity of cultures and ideas from team members. HR is completely distance from people, leaving people management to unskilled managers.What is a typical day like for you at the company?Go in and do your part. Work there is fast paced and you can’t seem to get it right with them as they keep asking for more.

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Great place to work

Transport Manager (Current Employee) - Barton-upon-Humber, Lincolnshire - 27 October 2023

Great place to work, such huge potential, each day is a school day . The progression of the company is massive, the state of the art facilities and transport makes it the ideal place to work.

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Fun

Designer (Current Employee) - King's Lynn, Norfolk - 27 October 2023

The days at work go really quick , i’ve learned a lot and enjoyed every minute of it. Management has been extremely sweet and patient. Excited to learn more !

Pros

Lovely environment

Cons

Most Weekends

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Amazing company

Designer (Current Employee) - Edmonton, Greater London - 27 October 2023

I have returned to work for Wren Kitchens and the training and support has been amazing. Big thank you to Karen Ward who facilitated the academy training and also to my management team who have been extremely supportive too. Great company to work for an amazing opportunity to build a career in one of the leading retail companies in the country.