Wren Kitchens Employee Reviews for Kitchen Designer

Since starting with Wren, not only have I felt that I have developed as a salesperson, I also feel that I have gained far more knowledge of the industry and gained a new skillset that I did not have before. The management and team at Wren Slough are a vibrant, multicultured and welcoming group of people, who have nurtured and supported my development from the offset. Having a learning disorder means that I take longer to learn new processes and skills, but Wren have been endlessly supportive of my extra needs and I feel I am progressing at a healthy rate.I am very excited for the future with Wren.

Pros

Great team, Supportive Managment, Challenging work

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Official response from Wren Kitchens

22 June 2023

Thank you for taking the time to share your positive experience with us at Wren Kitchens! We're thrilled to hear that your journey with us has been fulfilling and rewarding.It's fantastic to know that you have not only grown as a salesperson but also acquired valuable knowledge of the industry, along with a new skill set. Our aim is to provide an environment that fosters personal and professional development, and we're glad that you feel supported in your growth.We take pride in our diverse and inclusive team, and it's wonderful to hear that you find the management and your colleagues at Wren Slough vibrant, multicultured, and welcoming.We greatly appreciate your honesty in sharing that you have a learning disorder and require additional time to grasp new processes and skills. At Wren, we strive to accommodate the unique needs of our team members, and we're glad to hear that we have been endlessly supportive in meeting your requirements. It's encouraging to know that you feel you're progressing at a healthy rate.We're excited to have you as part of our team and share in your enthusiasm for the future at Wren. If you have any further feedback or would like to discuss anything in more detail, please don't hesitate to reach out to us at letstalk@wrenkitchens.com. We value your input and are always here to listen.Once again, thank you for your positive review, and we look forward to continued success together!Best regards,Ashley,Wren Kitchens.

Great staff, poor management

Kitchen Designer (Former Employee) - Croydon, Greater London - 23 November 2023

Loved the people but the management team needs a lot of work, a lot of favouritism going on and not enough support for the remaining staff. Training is good in the beginning but then a mixture of opinions can confuse your judgement.

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Insights into Wren Kitchens

Based on 843 survey responses

What people like

Ability to learn new things
Ability to meet personal goals
Fair pay for job

Areas for improvement

Time and location flexibility
Trust in colleagues
Sense of belonging

Worst place to work

Kitchen Designer (Current Employee) - Enfield - 16 November 2023

The worst part of the job is constantly being threatened with losing jobTop designers get fedYou have to pay for mistakes made out of commission Every day is a different drama due to work culture

Pros

Good money

Cons

Everything else

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Horrible environment, this place gave me PTSD

KITCHEN RETAIL SALES DESIGNER (Former Employee) - Croydon, Greater London - 16 November 2023

What is the best part of working at the company?Designing and interacting with clients What is the most stressful part about working at the company?The toxic sales environment and unfair distribution of clients What is the work environment and culture like at the company?Toxic, competitive, inconsistent rules. Deception is encouraged as long as it gets sales.What is a typical day like for you at the company?A meeting every morning talking about sales targets. Looking for clients because yours have been reassigned without cause or reasonable explanation.

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you have to learn a lot, but in a great company

Kitchen Designer (Current Employee) - Swindon, Wiltshire - 16 November 2023

I'm with Wren a month now. People in my showroom are warm, nice and welcoming. My managers are very helpful, knowledgeable and supportive.There is plenty to learn, but you will be provided with library of materials and e-learnings. I was even provided with a mentor.

Pros

hour lunch break, positive work environment

Cons

sometimes work till 8pm

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Great place to work

Kitchen Designer (Current Employee) - Norwich, Norfolk - 6 November 2023

4 weeks in and wow! on the 3rd week you go for a week training at the head office (the nest) which is brilliant. Personally I have never done anything with kitchens in the past and now I am confident I can go forward in my career and succeed. Management are great, very helpful when ever you need to know anything. Always supportive

Pros

Salary, Training, work life balance

Cons

none

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They sack you for no reason

Kitchen Designer (Former Employee) - Leeds - 31 October 2023

TWO YEAR PROBATION. Thats all you need to know. 1 year and 8 months in your as good as gone. The manage you out. They are all cowboys and couldn't care less about keeping the for employees

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Good Showroom with Amazing Colleagues and Management

Kitchen Sales Designer (Current Employee) - Edinburgh, City of Edinburgh - 30 October 2023

After migrating to the UK, Wren is my first Professional job. I had an amazing training at the showroom as well as in the head office. The company takes time to train their designers and does not push to achieve their target. They give enough time to learn and practice. All the colleagues and managers are helpful and can approach anytime if any help needed.

Pros

Good showroom, Friendly Colleagues and Manager, Good Pay.

Cons

Some days are long working days like 11 hrs.

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Best place to work and supportive management

Kitchen Designer (Current Employee) - Farnborough, Hampshire - 19 October 2023

started working here in may and had so much support from my manager and assistant manger , my colleagues make it a lovely place to work and i enjoy the job! if you are looking for a motivated job i would definitely recommend.

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Good money if you get along with poor management

Kitchen Designer/Sales (Former Employee) - Rotherham, South Yorkshire - 19 October 2023

Good place to work if you are willing to be a slave to the management and give up your free time to work extra. Poor head office communication and would leave you with more questions than answers to problems, left to deal with problems that they have caused and can potentially loose you money for their mistakes. Poor management in store and expect you to want to be there on demand of a customer even on your days off. Other staff members can be nice as long as your not their direct competition.

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Jobs at Wren Kitchens

Kitchen Designer positions

Stressful and poor managed

Kitchen Sales Designer (Former Employee) - Wolverhampton, West Midlands - 19 October 2023

Just a number, would sack anyone at anytime. Management are rude and discriminatory. Hours are long. 1 whole week away from home to go to training but watched every moment whilst away.

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Productive fun place

Kitchen Designer (Former Employee) - Manchester - 12 October 2023

Good salary and fun place can be demanding at times and targets must be met but rewarded with good pay, standard holidays but you need to work Xmas time

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Good

Kitchen Sales Designer (Former Employee) - Kent - 7 October 2023

good commissions, good training allright place to work depending on the manager you have in your showroom. irregular hours and thats my only complain.

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Mixed Experience with Room for Improvement

Kitchen Designer (Current Employee) - Aintree, Merseyside - 4 October 2023

I joined Wren Kitchens with high hopes and genuine enthusiasm to excel in my role. Initially, the modern infrastructure and some of my supportive colleagues made the experience seem promising. However, as time progressed, I encountered persistent bullying and harassment from specific members in management. Efforts to raise concerns internally yielded no substantial results.The environment became increasingly hostile, with accusations based on fabrications, undermining my professional confidence. While there are pockets of positive experiences and some truly wonderful colleagues, the overall culture was marred by a lack of accountability and proper leadership.For those considering a role at Wren Kitchens, it's essential to be aware of these challenges. I hope the company takes internal feedback seriously to create a healthier and more positive environment for all employees.

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Great place to work, very professional, every so friendly and helpful.

Kitchen Designer (Current Employee) - Scunthorpe, Lincolnshire - 29 September 2023

At the moment working 9.00 till 5.00 and trying to complete the modules.I've learnt that the customer is very important.Management are being very helpful and patience, although I don't like disturbing them as they are so busy.Workplace culture is very professional.The hardest part of the job so far is trying to complete the modules.The most enjoyable part of my job at ghe moment is completing a module correctly.

Pros

Relaxed but professional learning.

Cons

None that I can see at the moment.

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Enjoyable job with great benefits

Kitchen Designer (Current Employee) - Coventry, West Midlands - 28 September 2023

Great pay, great people, great culture. Extensive training to bring your knowledge up to standard with continuous improvement and support offered. Great management and colleagues around you.

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Terrible company

Kitchen Designer/Sales (Former Employee) - Stourbridge - 20 September 2023

This job is not what they make it out to be, you get made to cold call people and have to push customers into spending ridiculous amounts of money on kitchens and you don't really get a lot of commission out of it either. The base salary is disgustingly low to say the owner's net worth is in the billions, within the 6 months I lasted in the company I saw people get sacked after only a couple of months working there for not being on target and countless people leaving because of the pressure management and head office put on you. It's an awful work environment with you having to work 14 days straight over Christmas and rarely being able to book time off, you do NOT get a work-life balance! The staff turnover at the showroom I worked at was a joke among some colleagues that managed to last. This is a company I will always tell people to avoid for work or being a customer.

Cons

no work life balance, shift patterns, management and head office

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Can earn good money but there’s a lot of pressure to do sales.

Kitchen Designer (Former Employee) - Huddersfield - 14 September 2023

A typical would be going in, answer a few emails, keeping ringing back your clients, sometimes asked to be a bit more pushy to get them back specially during sale end. It’s a competitive workplace and staff at times seemed to put other staff aside and gossip with the insider group (people who have been there the longest)If anything goes wrong with your order, it comes out of your commission. Everything is your responsibility, even after speaking to management they basically throw you out there and tell you to deal with the issue yourself.A lot of pressure, responsibilities, lack of personal time. Crazy hours at times, having to come in on your day off.If you’re a good sales person though, you will certainly profit from this job but everything that comes with it makes it unenjoyable.

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Inspirational and quality work

Kitchen Designer (Current Employee) - Peterborough, Cambridgeshire - 14 September 2023

A typical day at work would be having a briefing with management about what the day will consist of. Then we would go through our dashboard and do overdue tasks consisting of calling or emailing customers etc. Dealing with walk in customers and helping out current customers. Doing appointments if scheduled in.

Pros

Very friendly team and hard working

Cons

Every weekend work and unsociable days off

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Busy exciting place to work

Kitchen Designer (Current Employee) - Peterborough, Cambridgeshire - 1 September 2023

A typical day seems to fairly busy with appointments and admin but also an exciting experience, meeting new people and designing their dream kitchens. I have learnt a lot about kitchens and the process/details of how it all works. The culture and management are great and really make you feel at home. The hardest part for me will be the amount of admin involved but as long as I’m organised, I should be fine!

Cons

Long hours and weekend work

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Great environment, beautiful showroom and friendly, helpful team.

Kitchen Designer (Current Employee) - Edinburgh - 1 September 2023

My training was professional, trainer in headquarters was very supportive. I've learned a lot, training prepared me really well for my job. I like working with people, and this job give me opportunity to advise my customer and help the with important decisions.

Pros

Satisfying job, hood opportunities to advance career and earn money.

Cons

Complex job, a lot of to learn.

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Official response from Wren Kitchens

18 September 2023

Thank you for taking the time to share your thoughts about working at Wren Kitchens. We're delighted to hear that you found your training professional and that our headquarters trainer provided you with the support you needed. It's great to know that you've learned a lot and that the training prepared you well for your role.We appreciate your enthusiasm for working with people and helping customers make important decisions. Providing excellent customer service is a crucial aspect of what we do at Wren Kitchens, and it's fantastic to hear that you find this aspect of your job satisfying.We understand that the job can be complex and involves a lot to learn. However, we believe that with your dedication and the opportunities we provide for advancement and earning potential, you can overcome these challenges and continue to excel in your career with us.If you ever have more insights or suggestions to share, please feel free to reach out to us at letstalk@wrenkitchens.com. We value your feedback and are here to support your journey at Wren Kitchens.Thank you for being a valuable member of our team.Best regards,Wren Kitchens Team