A rewarding and challenging place to work. Sometimes frustrating management decisions but the pay is good. Good benefits and advancement options if you are willing to jump through a few hoops.

Pros

Expenses, incentives.

Cons

Demanding targets

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Productive, fast paced and good for a stop gap

Scanning Operator (Former Employee) - Mitcheldean, Gloucestershire - 8 May 2022

Xerox is one of those types of jobs which is good for a stop gap in between jobs, the work is on going and you'll be moved from time to time, you get to listen to music all day and you get good breaks too. Just try not to get on the wrong side of the managers. Good luck if you're starting soon!

Pros

Decent breaks

Cons

If you don't drive you've got to muck around with buses.

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Insights into Xerox

Based on 22 survey responses

What people like

Ability to meet personal goals

Areas for improvement

Fair pay for job
Energising work tasks
Sense of belonging

Hard working, but at times very rewarding

REMOTE TECHNICAL SUPPORT SPECIALIST (Former Employee) - UK - 20 January 2022

great training, good work life balance as an engineer could be quite stressful. Most Management very supportive.Great people and teams you work for and colleagues become friends for life .

Pros

good work and life balance

Cons

always worrying about redundancies

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Ex-Xerox

Customer Service Representative (Former Employee) - Bourne End, Buckinghamshire - 11 November 2021

Nice work environment. I had a good time there. I made friends. I just was disappointed that the company had to relocate their customer service department at some point.

Pros

Nice people. Good pay

Cons

None

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Depressing

Bench technician (Former Employee) - Clydebank, West Dunbartonshire - 22 October 2021

Severe lack of structure at xerox (concept). Retention of experienced staff is not a thing. Profit over people at every turn. The management is a faceless entity who offer no support to the teams on the ground.Salaries are just above minimum wage for skilled roles. (Company makes huge sums for its shareholders)

Cons

No salary increases year on year

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On the whole Xerox staff were friendly and it was an enjoyable place to work

Work flow coordinator / Estimator (Former Employee) - Leeds, Sheffield, Ossett, Wakefield - 15 October 2021

Having worked for Xerox for 11 years I can safely say it was the best company I have worked for. Progression was always incouraged and training was ready available.

Pros

Encouraged to progress with your career

Cons

The salary didn't always match what other companies would be willing to offer

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Poor pay. Shocking management

Bench Technician (Former Employee) - Clydebank, West Dunbartonshire - 5 August 2021

Management don't really care how you go about doing your job as long as its done. training is shocking.. All online training was completed by a manager as we where told we had to keep working as to busy.. Pay has been frozen for nearly 10 years with no guarantee for future pay rises.. Only people that make any kind of money are sales and management and oh how they love to flaunt it in your faceAll online Xerox training courses where actually done my a manger so staff are actually not qualified to do the job they can do

Pros

Good bunch of guys in factory floor

Cons

Poor management, poor wages. No real work life balance balance

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Great place for sales training

8-week intensive Telesales training (Former Employee) - Uxbridge, Greater London - 4 August 2021

Working at Xerox, with there 8 week training, gave me a really great chance when I looked for other sales roles.Little chance of progression, as always looking for graduates for management roles.Collegues who work there were great. Helpfull, very big team spirit.

Pros

Good canteen and bar on site

Cons

Lack of future progression

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Don't waste your time here...

Document Sorter (Former Employee) - Mitcheldean, Gloucestershire - 18 May 2021

There are more cons than pros, lame training and high expectation targets, that are just not achievable. Poor management on a whole, nepotism rules the roost. High turnover of staff. I echo the previous comments it's a very negative place. Despite being on the lowest of wages you cant have a laugh. You'll get moaned atl No structured guidance always changes because of incompetent management. Stay well clear of them...

Pros

none

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Look for a permanent job instead!

Data administrator (Former Employee) - Mitcheldean - 31 March 2021

You do EVERYTHING that's asked of you....and then...guess what?.....they tell you you'll be finishing at the end of the week...Although there are other members of staff who clearly take the proverbial.....

Pros

Working hours not too bad.

Cons

Make sure you're face fits....

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Jobs at Xerox

Print & Mail Specialist

Sheffield

1 day ago

Technical Helpdesk Agent

Wakefield

30+ days ago

Digital Transformation Specialist

Uxbridge

16 days ago

Overworked and underpaid

Engineer (Former Employee) - Birmingham, West Midlands - 16 March 2021

Huge stress. Thrown in the deep end. Limited training but expected to complete jobs within certain time frame. Constantly getting calls from office to see if you can get to another job.

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Very clicky and treadmill with stupid targets

Document Imaging Specialist (Former Employee) - Mitcheldean, Gloucestershire - 25 February 2021

Very clicky ruthless employer. Just a continual treadmill. Always told what did wrong and no praise when did something right. They go by numbers and and give unreachable targets. Only good side is not working weekends or Bank holidays and met a few good friends. Cant have phone or personal belongings on you. Locker provided.

Pros

None

Cons

None

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I thoroughly enjoyed my experience working for Rank Xerox would like to work there again

Proofreader (Former Employee) - Mitcheldean, Gloucestershire - 6 August 2020

It was interesting and I was a proof reader reading french English and German documents it was a great place to work lots of concentration required good breaks really nice colleagues to work with Good Team work you need to be quite intelligent at the interview I was informed I would either be able to do the work or not but luckily I am a quick learner you had to have good reading skills spelling etc

Pros

Nice surroundings the office was well lit and a good environment to work in

Cons

None

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Professional

Systems Technician (Former Employee) - Home Based - 1 June 2020

I found the people were great. Sometimes the decisions made by the upper echelon were questionable. i was unsure what direction the Company was taking and decided to take VR.

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Good work life balance

Partner Development Manager (Former Employee) - London UK - 25 May 2020

Xerox is an old fashioned company with low salary, small benefits associated to the job and in general very political

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Great Company

Operations Manager (Former Employee) - England/Middle East/Turkey/South Africa - 6 May 2020

Prob one of the best companies you could work for based on my experience.l was very successful made good money traveled the world met great people Learnt so much especially about people Sales,Marketing,Management etc

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Demanding but rewarding

Client Service Delivery Manager (Former Employee) - Leeds, London and Newbury - 1 April 2020

Xerox is a large corporate business which is going through a lot of change at the moment at a global level. It is a very good place to work but demanding in certain roles. Very corporate but for the right person this would be an excellent place to work.

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Busy, fast paced and technical

Second Line Technical Support Agent (Current Employee) - Leeds, West Yorkshire - 23 March 2020

A typical day is very busy but varied. Incidents can be fairly straight forward to brain wrenchingly difficult. A good knowledge of the printers is an absolute help especially when on a call with a 'stroppy' engineer. Need to be able to stay calm.

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I like there.

Technical Support (Current Employee) - 400 Main street - 19 March 2020

I enjoy my job there. I enjoy working there and make great friends. The job is Monday to Friday. So you will always have the weekend off. My boss is great to work for too.

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Enjoyable working environment

Document Technician (Former Employee) - Yate, Bristol - 19 March 2020

The job involved extracting the salient points from scanned forms and inputting to the company's bespoke database. Training was relatively easy and there was plenty of support afterwards.

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Hard to get converted.

Technical Support Agent (Former Employee) - 400 Main Street - 8 March 2020

They hire by contractors and you have to work with no benefits. To get converted, they have to select you for it. I worked there and got fustrated because I was doing my best, but others were converted to internal employees.

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