Wasn't a bad place to work. Although pick rates were not achievable if you often get assigned in certain aisles I.e. the 'crisp aisles'. If you get assigned to pick in the aisles with jars it was quite straightforward to pick at the required rate.

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Horrendous upper management

Warehouse Clerk (Current Employee) - Livingston, West Lothian - 23 May 2022

The higher management think very little of their admin staff. We are told we are non productive. I wouldn’t recommend this company to anyone. The inconsistency of how folk are treated is ridiculous. It’s one of those companies if your face fits at that time your ok. There is very little communication between upper management and the rest of the warehouse. I think if upper management changed it might be a better place to work.

Pros

10% Iceland discount card

Cons

No fairness on how they treat workers.

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Insights into XPO Logistics

Based on 258 survey responses

Areas for improvement

Sense of belonging
Support from manager
Inclusive work environment

good pay

Warehouse Operative (Current Employee) - Grimethorpe, South Yorkshire - 21 May 2022

not a bad job. Good pay. 45 minute break . Get paid for 30 min. Working towards targets but seems okay to achieve it as long as you keep being consistent

Pros

good pay

Cons

Extra hours

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Warehouse op

Warehouse op (Former Employee) - Birmingham - 14 May 2022

Honestly, work elsewhere.Management can't run a bath, never mind a transport and warehousing operation.Avoidable delays are normal. Poor quality equipment, that takes time to get repaired is very common.Needless penny-pinching by management is an every day occurrence, and destroys morale.

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Good company, bad management

Class 1 Driver (Current Employee) - Swindon, Wiltshire - 10 May 2022

Company is good, but the management is the reason why many leave the company. It's a shame...they push you to do things for wich you signed in induction that you'll never do.

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Gxo class 1 driver for Iceland. Deeside

HGV Class 1 Driver (Current Employee) - Deeside - 8 May 2022

60% of drivers are on lightwork duties because the job is handball and requires grafters. Too many old lazy fellas winging it. Average age is like 50 which is too old for a heavy handball job. Certain employers get cream while the workers get the rough jobs. Transport is full of uneducated kids who think they know how it ticks. Money is OK but your morale is awful. Just a number and are not thanked. Seriously avoid. They will have you going out on reload after reload because drivers are phoning in sick all the time. Says alot about the place.

Pros

Finishing

Cons

Long days

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GXO not a good place

DCO (Current Employee) - Barnsley - 7 May 2022

Not a good place to work general lack of support from management There is a general lack of information and communication from first line managers

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Good place too work

Forklift Driver (Current Employee) - Uk - 2 May 2022

Excellent place too work. Supportive bosses. People i work with have something too be desired. Good training opportunities and good development. Free tea and coffee

Pros

Easy work

Cons

Pay not the best

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Local business

Forklift Driver (Former Employee) - South Yorkshire - 26 April 2022

Not a nice place management have favourite employees if your face doesn't fit forget it !worked hard and fast but it's never good enough go through staff at an alarming rate it's just a job that pays a wage at end of the day!

Pros

None

Cons

Unpaid overtime

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Interesting operation - detail focused

Warehouse Operative (Former Employee) - Crick, Northamptonshire - 22 April 2022

Worked at XPO Crick on the Mazda account, as they supply most of their UK dealerships with car parts for repairs & service. Good crew to work with, very good and pleasant manager.Only downsides to give about the site: you only clock in after walking about 8mins through the large site and not on arrival. Also in the car park, the electric charging points are only for management staff, which seems very unfair and elitist.

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Not great but not terrible

Picker/Packer (Former Employee) - Enfield - 21 April 2022

They want you to work like a machine.Fast pace and very repetitive.The headset will give you a headache.Management look down on you.People don't seem too friendly.

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Definitely disappointed

Driver (Former Employee) - Medway, Kent - 15 April 2022

The job at Hoo (Medway) trunking is brilliant. 4 on 4 off work pattern is good The pay is to low and hrs can be high. I worked on the agency which was the best option as the pay rate is higher and flexibility on overtime working directly for Xpo Does not pay enough. The depot is under managed. A couple of the management team do not understand logistics they run the depot as a van delivery hub and the Logistics side is not represented very well. stupid decisions (sharing vehicles with other depo start times and finish times do not match ) having to wait 1-2 hours for a unit to come back. Reporting procedures are not followed for brake downs And maintenance. Having to explain everything to manager about traffic. You Can never get a hold of anybody in the office that understand The logistics side

Pros

Easy

Cons

Bad management attitude. disorganised. Management lack of knowledge

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Fun place

HGV Class 1 Driver (Former Employee) - Grangemouth, Falkirk - 12 April 2022

Easy work but some places not made for class 1 to enter. Can have some long days but need to take the long days knowing other days will be shorter. Get to start when you like within reason

Pros

Job and finish

Cons

Can be long hours

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Overall good place to work

Projects Analyst (Current Employee) - Manchester, Greater Manchester - 11 April 2022

Some days are quite repetitive and others are focused on different projects, the office can be rowdy at times but not an awful environment and the benefits/pay are good

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Good company

HGV Class 1 Driver (Current Employee) - Melmerby, North Yorkshire - 10 April 2022

I m happy and grateful for the opportunity. They really take care for people the safety is first obviously the manager team is excellent as well. I can't complain

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Frustrating at times.

HGV 2 deliver driver (Former Employee) - Leigh, Greater Manchester - 7 April 2022

Normal day you will be in at 7am then sit in a tiny canteen for 3-4 hours waiting for the night shift drivers to return with the wagons. Can be annoying at times. I once waited untill 12.30 for a wagon, by the time I left it was 13.30. I was then expected to complete 18 drops around blackburn and Clitheroe. Some days are good to be fair but when it's bad it's really bad.

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Saint gobin contract ilkesten

HGV Driver (Former Employee) - Ilkeston - 20 March 2022

Best boss I've had, office staff great a day always try help you a d work around you. Mo ey is OK for the work. Location is easy and ple ty of parking trucks are new and looked after

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To big to care

Heavy Goods Driver (Former Employee) - Pembridge - 12 March 2022

If your face fits great but company is to big to care about people. Failings in a lot of areas and always try to blame it on you. Caught covid working for them off for 12 months and took them 10 months to go to occupational health

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Awful management

Warehouse Operative (Former Employee) - Enfield - 12 March 2022

Management don't care about the people, only the numbers. It's all about hitting the targets (ridiculously high) and constantly being belittled by management who won't even jump in to help their staff with anything.

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Every day is different

Customer Service Administrator (Current Employee) - Motherwell - 11 March 2022

No two days are the same, which can be frustrating at times though. Some people don't do as much as others, but get paid more. Sometimes the more you do the more is expected of you.

Pros

Flexible hours

Cons

none

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Poor

HGV Class 1 Driver (Former Employee) - Avonmouth - 10 March 2022

Office was not interested just grunted when you asked them something you had to dekit when you finished your run and you could be in the line for hours waiting for this