Happiness score is 31 out of 100
3.7 out of 5 stars.
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Yell Careers and Employment

Work happiness

Scores based on about 13 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Claire Miles
    approve of Claire Miles's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Media & Communication
  • Link
    Yell website
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70 jobs


Salary estimated from 346 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 132 reviews and is evolving.



Digital Sales Manager in West Midlands
on 21 June 2021
Used to be a great place to work
The culture at Yell has changed dramatically over the past 9 months and really wasn’t the place I could see me progressing.The management were so far away from reality.Giving the top sales people the coldest types of leads and expecting higher AVO’s is unsustainable
Sales Consultant in Reading
on 16 May 2022
Stressful, difficult place to work
Unreasonable deadlines, high pressure and stressful environment. Job turnarounds felt really unreasonable at times and it seems that people are afraid to speak up about how awful the company culture is. Now I'm working full-time elsewhere at a company that cares I've realised how much I truly hated working here. Really would not recommend working here to anyone.
Senior Accounts Manager in Cleveland, North Yorkshire
on 12 April 2022
Worst employers in the world
Awful place to world stick in 1990,s batter people in to buying there low end products and then tie the client to lengthy contracts keep away if you value your sanity
Marketing Executive in Scarborough, North Yorkshire
on 15 March 2022
Listen to your gut and don't accept the offer.
Awful experience.There are some genuinely nice and under appreciated people that work here but as a company I've never worked in a worse place.The amount of work you're expected to do in a small amount of time is unreasonable, you're rushed through training and the management are blinkered to any issues.Promises will be made (but not kept), you'll work later than you think and you'll be hounded so much you'll be scared to go to the toilet! Lunch is timed. Breaks are timed. No leeway or margin for error. You have to take calls even if you're in the middle of a deadline.I really could go on. Trust me - don't bother.
Marketing Consultant in Wales
on 27 August 2021
Avoid. Extreme pressure - when I was there around 25% of sales staff were on anti-depressants, poor management and a
Avoid. Extreme pressure - when I was there around 25% of sales staff were on anti-depressants, poor management and a culture of mis-selling. Company believed customers were not important, that there were other customers that would replace existing ones.

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Questions and answers

People have asked 26 questions about working at Yell. See the answers, explore popular topics and discover unique insights from Yell employees.

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Interview insights

Insights from 108 Indeed users who have interviewed with Yell within the last 5 years.

Favourable experience
Interview is difficult
Process takes about a day or two
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