YO! Sushi Employee Reviews

Good pay as first job but very demanding, working extra hours with little reward.Manager is alright but little communication and not much help. Most shifts left alone at kiosk.Early morning hours til late afternoon, be prepared for hard work.Really needs more kiosk staff working at the same time.

Pros

Free meals with break

Cons

Very demanding long hours

Was this review helpful?

Stress free zons

Supervisor/Team Leader (Current Employee) - Norwich, Norfolk - 22 September 2023

Work life balance guarantee, friendly staff, flexible working hours, stres free working space, paid breaks, free meals on shifts, free parking space, amazing tips on top

Was this review helpful?

Insights into YO! Sushi

Based on 222 survey responses

What people like

Fair pay for job

Areas for improvement

Sense of belonging
General feeling of work happiness
Energising work tasks

Don’t work here

Manager (Current Employee) - Yorkshire and Humberside - 21 September 2023

Since day one it’s been a shambles- training was due to be at one site the night before ended up at the other side of the country. They have values they don’t stick to.No clue on how to run a business or accounts. Unrealistic targetsLoan working Need I go on…

Was this review helpful?

Easy job, bad management

Team Member (Current Employee) - Cumbernauld, North Lanarkshire - 14 September 2023

Easy job if you have any experience in the hospitality sector. Management is out of touch though. Expect to be over worked and under appreciated. Free food is a bonus.

Was this review helpful?

Wouldn’t recommend.

Kiosk Team Member (Former Employee) - United Kingdom - 13 September 2023

Training was given but its different when you actually start working. Also lots of online training I did in my own time, but other places I’ve worked they would incorporate it during my shift.For a kiosk team member it was too much stress, the workload was way too much for the hrs you were given, so i had to stay an hr/ 2 hrs behind every shift. Didn’t even get to take any breaks, most of my shifts i didn’t even take time to sit because there was so much to do. Don’t be fooled by the paid break benefit! It’s not worth it, plenty of other jobs out there, find a company/job that will respect you and your time. Worst part was the freezer, you had to get things out for defrost, walk in freezer was shared with tesco, so often freezer would be full of their stuff. Spent ages taking their trolleys out just to get to ours, just wasn’t pleasant! Manager was fine, no complaints there. Lone working so didn’t meet any co-workers. Overall wouldn’t recommend.

Pros

Free food

Was this review helpful?

Rate your recent company

Share your experience to help others

Just Don't!

Kiosk Staff (Current Employee) - Scotland - 11 September 2023

When I first started the job there was no lone working...as time went on lone working became more of a normal thing.Work load is unrealistic and if you go for your break it will put you behind.The expect far too much from one person to complete during a shift and the stress for such a basic positions isn't worth it...I would understand some stress as a Supervisor or as a Manager but for a Kiosk Team Member it makes the job seem even more of a joke.You more or less go over your rotad time which can't be helped and your lucky if you get paid correctly at the end of the next week.I go over my rotad time by 4hrs and they refuse to pay it. Claiming it wasn't authorised however that's not stopped them paying it for months before hand.They complain about labour and expect hours to be cut but don't lower the production expectations or daily tasks that must be completed.If you don't get paid correctly or do anything additional for work at home unpaid it works out as you are working for less than minimum wage.I'm currently looking elsewhere for work at the time of writing this review because I value myself worth at this point just holding out until I find something else hopefully better.Not to mention clearly their business model isn't working due to them wanting to franchise of the kiosk at the time of this review which is all public information and promoted on other sites and social media.

Pros

Staff Food, 50% Off In Restruant & My Current Supervisor/Manager

Cons

Everything Else.

Was this review helpful?

Not bad

Kitchen Assistant (Former Employee) - Glasgow Central Station, Glasgow - 7 September 2023

What is the best part of working at the company?Working with staff good laugh What is the most stressful part about working at the company?Bring delivery when it busy and your on your onWhat is the work environment and culture like at the company?Good everbody got on with everbody and had laughWhat is a typical day like for you at the company?Start off slow then clean the place and then got busy then your finished

Was this review helpful?

stressful

kiosk team member (Former Employee) - Liverpool - 7 September 2023

The sites that I worked at had little to no management and lots of staffing issues. 4 out of 5 days a week you were on your own and the kiosk job has little to no customer interaction so it was very lonely. There was very little interaction between the staff and management as they only communicated through WhatsApp, and even then you would be lucky to receive a reply. A significant lack of communication between management and area management

Pros

free lunch, good pay

Cons

long hours working on your own.

Was this review helpful?

Busy, nice people

Waitress (Former Employee) - Manchester Arndale - 5 September 2023

Really busy place but the people were great. Pay could have been better and opportunities to work in the kitchen which was good experience. Would recommend!

Was this review helpful?

Tiring and exhausting

Shift Leader (Current Employee) - Scotland - 5 September 2023

Working long hours by myself. Impossible to finish task in timely manner. No benefits. No service charge. Rude customers. Flushed and rushed most of the time.

Was this review helpful?

Jobs at YO! Sushi

Squad Member - Restaurant Team

Not great to work for.

Kiosk Team Member (Former Employee) - Ledbury, Herefordshire - 3 September 2023

Lots of failed promises from day one, a line manager who seemed cool but turned out to be unprofessional, rude and made it clear he didn’t care about his staff. Kiosk Team Leader was excellent but I presume because he was also new. One of the worst ways I’ve been treated in a job, by far. I also needed to sit sometimes (declared my disability in interviews) and was fed the line “you’re just too lazy”.

Was this review helpful?

Do not work here

Supervisor (Former Employee) - Birkenhead - 2 September 2023

This is by far the worst company I have ever worked for! It started with much promise, but went downhill so fast. The management at the company is terrible, they pretend to show care for employees but actually have zero understanding of their workers. To the point where almost everyone I worked with are miserable and want to leave.The communication from the company is awful and what they expect from you is completely unreasonable. They are constantly redefining the levels of productivity, making it harder and harder to complete your day in time, and then complaining when you go over your hours. You will very often be made to work by yourself mainly because they have such staffing issues. Meaning you will go from working long hours with no work life balance to them hiring new staff and having your hours cut. They also made changes to my contracted hours without my agreement and were completely disrespectful when I challenged it. This place is to be avoided at all costs!

Pros

My colleagues

Cons

Everything

Was this review helpful?

bad management , bad benefit, no support

Team Member (Former Employee) - Staffordshire - 1 September 2023

- pay never right- rota constantly changing without notice- management don't support you or provide help, left in the dark and to fend for yourself- manager mistreats and doesn't respect, favourite certain people- system for clocking in constantly failing which affects pay i.e they don't pay for the full day only partial

Was this review helpful?

Lasted 2 shifts

Supervisor (Former Employee) - Havant, Hampshire - 27 August 2023

I worked 2 shifts, being tall they would not accommodate my height for the work benches and I was hunched over for 8 hours a day. After 2 days and being told they would not adjust or provide additional equipment, ie a raised work surface I resigned

Pros

Nice ream

Cons

Not accommodating to everyone's needs

Was this review helpful?

Horrible

Supervisor (Former Employee) - Horwich, Greater Manchester - 24 August 2023

An awful, awful company to work for. Unrealistic physical workloads, unrealistic targets for making food that all gets binned and then are surprised when you seem unmotivated. Do NOT work here

Was this review helpful?

Good work life balance but no security or respect for staff members well-being.

Team Member (Current Employee) - Sheffield - 22 August 2023

The job itself is extremely stressful as senior management are purely motivated by financial targets and are happy to set unrealistic targets for staff despite never having worked in the kiosk or actually attempted to complete the tasks they have set. The pay is poor considering the exceptionally high physical workload, very unlikely to receive a break as most shifts are alone and targets are such that you will be expected to work non stop for your entire shift to meet them.

Pros

Free lunches, work life balance

Cons

Poor senior management, unrealistic workload expectation, poor pay relative to expectation of workload.

Was this review helpful?

No late nights

Multi Kiosk Manager (Current Employee) - Wales - 21 August 2023

Some kiosk can open at 6am and close at 8pm depending on storeExpected to go above and beyond but don't get supportedOnly cares about targets and profits, not staffs wellbeing Doesn't advertise having to do lone shiftsSets unrealistic targets Not the best training

Pros

Free lunch (if you actually get a break). No late nights

Cons

Micro Managed, Lone shifts, unrealistic targets, No support, lack of training

Was this review helpful?

Too busy for the lack of support

Squad Member (Former Employee) - Restaurant - 18 August 2023

The hours are inconsistent, some part time staff working 8-16 hours and others working 30-40 weekly. The training is minimal. Customers complain to staff members and management provides zero support/response. And overall they just don't have enough staff to adequately complete the work load.

Was this review helpful?

learning about the different styles of sushi

kiosk assistant (Current Employee) - Perth, Perth and Kinross - 18 August 2023

not sure yet dont start till next week. think it will be easier to get used to working at the company and learning different ways of making sushi. learning about the culture of sushi

Pros

learning about sushi

Cons

to remember different kinds of sushi

Was this review helpful?

Fun Workplace

Squad Member (Current Employee) - Glasgow City Centre, Glasgow - 18 August 2023

Fun place to work with amazing staff. Little benefits other than free food. Very little tips due to change in systems which very disheartening. Overall good place to work. Busy days can be stressful.

Was this review helpful?

Not fair

Team Leader (Current Employee) - Portsmouth, Hampshire - 17 August 2023

Over worked contantly having to take photos on your own and expected to do everything on your own always messing up with pay and then have to wait till the following week to get it back

Was this review helpful?