YODEL
Happiness score is 40 out of 100
2.8 out of 5 stars.
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About YODEL

Employed Drivers

We have plenty of reasons to make our employed Van Drivers smile. Delivering in your local area, you’ll enjoy great benefits, a friendly team, supportive technology and more. Our Drivers do more than deliver millions of parcels each week – they’re the face of our business. We’re on a journey here at Yodel, and our Drivers are at the heart of this change. While experience is a bonus for Van Delivery Drivers, we’re more interested in your enthusiasm, friendly personality, and willingness to go the extra mile to deliver a great customer experience.

Self-Employed Drivers

Driving as a Courier for Yodel promises freedom. You’ll plan your route, get out on the open road and decide how much you deliver – and earn. To be a Self-Employed Courier that delivers promises as well as parcels, you don’t need delivery experience or livery on your vehicle. As the driving force of Yodel, we will support you from day one to ensure you’re ready to deliver your best. You can then start your engine and enjoy the great feeling that comes from making a difference to people in your local area. Denis story "I joined Yodel in 2018 as a Christmas temp driver. I loved this short period of time within the company and I was hooked. I left after the Christmas period and returned as a 1 man band in 2020. Within 4 months of returning I was given the opportunity to start my own business. Something I had always dreamed of. I now oversee 4 drivers with multiple tours and only wish to expand and provide great service within Yodel. The people are the best aspect of my job. I’m very customer focused and putting a smile on Yodel customer faces is my number 1 priority. I feel the management, the support I receive and the way the business is set up makes my position more than just a job."

Our depots & hubs

Hatfield, Shaw and Wednesbury are our national hubs. They’re the places where every parcel comes in, every parcel goes out, and everyone works to deliver promises together. Each parcel we deliver is one in a million, literally. In our vast Sort and Transport hubs, we aim to deliver every single parcel to the right place, at the right time, each week. Our depots in Hatfield, Shaw and Wednesbury are huge, and the hub for hundreds of friendly people, all focused on getting things right first time for our customers. Whether you’re looking to deliver promises in the Sort, Transport, Strategy or Support side of things, join us and you’ll work with a friendly team and really get respect for what you do. Sasha's story Sasha started with us in 2018 as a temporary Inbound Sorter. In 2020, Sasha was the Ipswich site's NHS Champion and in Peak 2020, Sasha trained to become a Customer Service Support to develop herself and her career with Yodel.  She passed with flying colours and is now a member of the Customer Service Support team. Sasha says "My SVC Manager and all of my team invest in its colleagues and gives people the best opportunity to develop. The Ipswich depot is a friendly group and welcomes everyone into their Yodel Family...  Some days are a challenge but I am always learning something new and I take huge pride in NHS collections and making sure they are collected on time."

Support Functions

We have careers ranging from IT, HR and Finance, to Account Management, Marketing and Fleet Management in our Liverpool and Hatfield Support Centres. Whatever the role here at Yodel, we believe in going the extra mile. Across our Liverpool Head Office and Hatfield Support Centre, everyone gets stuck into the challenge of making a difference to thousands of people, every day. With careers ranging from IT, Account Management and Marketing, to HR, Finance and Fleet Management, there are a variety of functions available where you can enjoy working in the knowledge that you contributing towards providing a great experience for our clients and customers. Join our journey, and use your unique talents, passion for people and fresh take on things to help shape its direction.

National Operations

We have over 50 Service Centres that play a valued part in delivering promises. Receiving, sorting and then sending out parcels across the country, it’s fast paced and perfect for people who like a challenge. Our Service Centres handle thousands of parcels every day for clients with customers in every corner of the country. With plenty of activity constantly going on, different challenges to get stuck into and chances to learn something new; our warm and buzzing atmosphere is focused on delivering promises. With over 47 Service Centres across the UK, there’s plenty of room for you to grow your skills, experience and ambitions too.

Our Behaviors

You don’t have to be a certain type of person to work here, but there is a certain way of delivering promises that we all share. They’re the behaviours that shape what we do and how we do it. They’re really important to us, no matter where we work. Take a closer look: 1. Think Differently We value fresh ideas and encourage everyone to improve things. We use our common sense. We think “why”, then ask “how can we do this better?”. We tell stories to bring things to life. We speak up to challenge the norm. 2. Link Together We work together and share knowledge. We are generous with our time. We bring out the best in each other. We treat people as individuals. We are well mannered and respectful. 3. Move To The Beat We move at pace and adapt to change. We respond positively to the unknown. We work together to improve the flow. We challenge ourselves to change. We are practical and resourceful. 4. Deliver With Oompf We have a can-do attitude and lead by example. We take bold decisions. We work with energy. We are proud of what we do and recognise a job well done. We inspire others.

Ex-Military

Our dedication to paving the way for ex-military personnel into civilian life is award winning, accredited and even built into our recruitment process. We partner with various organisations to help make your transition into civilian life as smooth as possible. We believe and invest in people with passion, potential and pride. That’s why we offer a range of careers for people with the right talents – from strong communication, organisation and other transferable skills, to the ability to solve problems, work well in a team and show commitment in all you do. We also appreciate just how significant and life-changing a decision this is, so we try and make it an easier one (we are proud to hold the silver award with the Armed Forces Covenant Employer Recognition Scheme). Whether it’s in Operations, Operations Management, Project Management, Supply Chain, IT or elsewhere across our business, we’ll be behind you every step of the way. Use your unique experiences to deliver promises – and you’ll be well rewarded.

Rewards

We want everyone to feel rewarded and appreciated. One of the ways we say thank you is with a generous benefits package. Whilst our rewards do change, and can vary according to role, here’s what yours might look like: - Attractive company pension scheme - Discount at Very.co.uk - Incentive schemes - Employee assistance programme - Company car allowance for applicable roles - Cycle to Work scheme - Private medical insurance for applicable roles - Access to training and learning opportunities through the Yodel Academy

Our CSR Initiatives

2020 presented Yodel with some additional challenges however we have tackled these whilst still keeping a strong focus on our key sustainability and social initiatives. Throughout this year, we have remained committed to positively contributing to our environment, our people and our communities. Yodel continues to be a sustainable, environmentally and people orientated business. Our 2020 CSR report details our efforts in these areas and our exciting plans to build on these for the future

Health and Wellbeing

Yodel is committed to the health, safety and wellbeing of all colleagues, business partners, and contractors. Our wellbeing agenda is designed as a collaborative commitment to provide development, resources and tools to our managers and colleagues to signpost and support the mental health of our colleagues, both inside and outside of the workplace. In 2021, we will further strengthen our wellbeing culture to create a mentally healthy workplace and ensure that our efforts in this area are effective and long lasting so that all colleagues feel safe and supported when it comes to mental health. To help achieve this and to increase our internal capability to promote and support positive mental health, we have created 24 Mental Health Champions and 70 Mental Health First Aider roles within Yodel; across all departments and locations. These colleagues have been trained to support the mental health of all Yodel colleagues.

Social Media

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Company Details

Headquarters

Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE