YODEL
Work wellbeing score is 62 out of 100
2.8 out of 5 stars.
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YODEL Employee Reviews

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Location
United Kingdom1,012 reviews

Ratings by category

2.7Work-life balance
2.6Pay & benefits
2.4Job security & advancement
2.6Management
2.6Culture

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Found 1,012 reviews matching the searchSee all 1,026 reviews
parcelvandepotcourierdeliverlorrydeliverypetrol

Adequate

Featured review

YODEL selected this as a representative review
Very friendly flexible hours easy enough to work for take your time do your work no pressure management are nice and helpful and advise you to the best of their abilities
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Official response from YODEL

16 November 2021
Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel

Very productive and good fun

Yodel is nice place to work ,very fast and early home , they work around 5 6 days per week and good wages ,if u want be a driver and meet nice people in u journey deliver parcels ,go to yodel they can help u and paid u fair enough over u expects

Pros

No lunch

Cons

35 hours week
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Insights into YODEL

Based on 349 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Ability to learn new things

Worst place ever worked

Company tries to rip you off all the time. Fine you for being early . it is a joke company you are working for less than minimum wage. they literally want you to work for nothing.

Pros

There is no pros

Cons

Lot less than minimum wage
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You think is good for its flexibility.. but it’s not

POOOOR MANAGEMENT!! Massive lack of communication. Main Manager I think lives on different planet. If you are not picking up your parcel in the main branch, prepare yourself for smashed, dirty wet parcels that delivery boy is throwing of his van every morning, sometimes hard to scan….and getting wet scanning them.Not getting work when promised. Quite messy place.

Pros

Flexibility…

Cons

Mostly everything
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Terrible place to work

Money is terrible, it’s Lower than minimum rate, don’t pay for diesel r for use of phone! They make you work for nothing for an hour each morning! Don’t care about the parcels

Pros

None

Cons

Fast paced and money wasting
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Delivery driver

Was employed as a self employed courier and I enjoyed the work but the parcel volume just wasn’t enough to make a decent wage.The parcels were delivered to my home address around 10 and then I scanned them and placed them in my car and off I went, I only got about 50-60 parcels a day and was finished in 3 hours but at only 80p a parcel including the fuel allowance it worked out at £48 and was using about £10 a day on fuel.Can’t have holidays are you are self employed and I worked 6 days a week.If the parcel volume was higher, rate of parcels and holidays then I would definitely go back.The only thing I would say is get a business phone as I was pestered on my personal phone with people wanting pestering me about parcels. Management at the Stoke depot were friendly and always on hand if I had any queries.

Pros

Flexible, own boss

Cons

Customer ringing, pay and parcel rate
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Overworked while others do little.

This company favours their own staff over agency workers. In fact, they act like managers and that's why you are left to deal with non stop work while you watch others standing still or doing light duties.This is why they always reply on agency workers.Nobody there enjoys the job.

Pros

Zero

Cons

Long hours heavy work and being told what to do by their own staff.
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Packer/ sorter

Do not work in yodel Kilmarnock some good people but management stand and watch you rather than help 3 managers just drink coffee/tea all day don't help don't do ANYTHING

Pros

Na

Cons

Don't get paid over time happened with me twice even though it was on the sheet
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Long hours, less money, no support

Not really recommend. I used to work for them, started in the morning at 6/7 finish work at 5/6 pm. £1.45 per hour, 110-115 drops per day and paid the diesel from my budget ( 1 fuel tank at 3 days that means around £115/£120 once at three days ). If you want to don't waste your time, don't work there
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Not good at all I’d stay away

Not good at all better of going to McDonald’s or something not security at all and the management is stuck in the 60s Long hours and low pay, the Aberystwyth (jans haulage) franchise is by far the worst terrible vehicle conditions and the depo needs a good clean up. A lot of money needs to be spent on the business to modernise it and make it work better for the employees etc with proper management structure and better working conditions. This will never happen.

Pros

N/a

Cons

Long hours low pay
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Rewarding and fun

I love working for Yodel. I have been a courier with them for 6 years. Management are great. As long as you are prepared to work and follow the set guidelines for delivery you will be rewarded.

Pros

Flexibility, you are your own boss

Cons

Getting wet in the rain! 😂
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Official response from YODEL

19 May 2023
Thank you leaving us a 5* review!We appreciate your feedback. We will ensure this is fed back to the wider Yodel team. You can contact us at feedback@yodel.co.uk to discuss anything in more detail.Thanks again, Team Yodel

Nothing positive

Do not work for this company absolutely unless and don't care about you or anyone all they care about is just making profit and won't give a toss about your well being

Pros

None

Cons

None
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Multidrop deliveries

Basic money easy work could increase wages but will not due to high demand in drivers and other companies such as amazon and the dpd in the same industry.
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Enjoyed my time with yodel would work for them again if I needed too

What is the best part of working at the company?Friendly work environment,decent shifts easy to get too carear advancement What is the most stressful part about working at the company?Keeping up with time schedule What is the work environment and culture like at the company?Good,mixed culture ,your made to feel part of the company What is a typical day like for you at the company?Little bit stressful but quick day flys by
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Official response from YODEL

19 May 2023
Thank you very much for leaving us a 5* review.We appreciate your feedback and are very happy to read that you enjoyed working for us. We will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel

Nice place to work

Nice place to work, nice colleagues, low volume of work lately but a good experience overall. It could always be improved in many ways but that might be subject to each individual

Pros

Colleagues

Cons

None
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Official response from YODEL

31 March 2023
Thank you leaving us a 5* review. We really appreciate your feedback and are glad to read that you enjoy working for us. We will ensure this is fed back to the wider Yodel team. You can contact us at feedback@yodel.co.uk to discuss anything in more detail. Thanks again, Team Yodel

Southampton depot

Corruption on Southampton depot,head manager asking for money to work on this depotAbsolutely no work culture at all Everything bad on this depot coming from head management
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Productive and a good atmosphere to work in

YODEL was a great team to be a part of the starting and finishing time is almost perfect, they also switch you about the shop floor so the work isn’t always the same everyday, it is near public transport which makes it easily commutable both to and from work and the high street is nearby with an abundance of shops, bakeries and takeaways which is perfect for break time.

Pros

Easily commutable, good people and food nearby

Cons

Unpaid 30 minute breaks and no canteen
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Official response from YODEL

31 March 2023
Thank you for taking the time to share your experience of working with Yodel. It is great to hear you enjoyed your time whilst working with us and even better to hear about your positive experience. Thanks again, Team Yodel

Terrible company wages always short

Don't bother terrible management over worked under paid. Wages always wrong that's if you actually get paid.!!! Don't bother 😌 I would strongly recommend you go elsewhere.

Pros

Nothing

Cons

Everything.
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Official response from YODEL

31 March 2023
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

Working hard for nonsense reward

Poor management, disorganised, tricking you to work for them but trust me! The job is so stressful, you have to deliver to get paid, if you don't deliver, no payment

Pros

Easy to join them!
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One manager has it in for everyone. But a decent job overall Everyone else is spot on.

Was on agy for a year until one manager made up a mickey mouse reason to get rid of me. No hard feelings his time will come too. Transport manager is great as are the planners and trainers, all knowledgeable and make the job a doddle. Great bunch of lads. The permanent lads dislike some of the agy staff but that's the way everywhere. Good kit and any problems you have are dealt with. Great job tbh you've just got 1 person who is fine as long as your face fits. So beware.

Pros

Easy work, good kit, supported by most of the transport office

Cons

Can be long hours but on agy you choose
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Bad place to work no benefits and they lie about overtime

Manager lied to me on interview about overtime rates they don’t even pay time and a half for working a Sunday poorly managed my first week there I knew I made a mistake by taking the job you don’t even get a break

Pros

No pros

Cons

Very short hours poor salary weekend shifts no overtime rate either
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Official response from YODEL

31 March 2023
Thank you for taking the time to review Yodel. We are very sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. It would be good to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

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Overall rating

Based on 1,026 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.6 out of 5 stars for Culture

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