YODEL Employee Reviews
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Adequate
Courier/Delivery Driver (Current Employee) - Leeds - 31 March 2021
Featured review
YODEL selected this as a representative reviewVery friendly flexible hours easy enough to work for take your time do your work no pressure management are nice and helpful and advise you to the best of their abilities
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Official response from YODEL
16 November 2021Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel
It wasn't all bad
Warehouse Operative (Former Employee) - Middleton, Greater Manchester - 29 June 2022
Met some of the best people at Yodel some friends for life. The company is so negative, they announced lost after lost I'm terms of revenue year after year which felt like all the time, extra hours, overtime, lack of life balance, low pay even on overtime and work load was all done for nothing. The team between 2012 - 2018 at Middleton was great, the company was so lucky to have the staff then certain people left so did the moral.
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Insights into YODEL
Areas for improvement
- Ability to learn new things
- Sense of belonging
- Support from manager
Strive to be something they're not
Delivery Driver (Former Employee) - Stoke-on-Trent, Staffordshire - 28 June 2022
Aspiring to be the likes of DPD happily penalising their own drivers instead of working with the drivers to achieve new goals. Very frustrating and abusive language being accepted
Pros
Steady wiek
Cons
Everything else
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Management
Sub Contractor (Former Employee) - Middleton - 28 June 2022
Management do not care about drivers. Minimal helpsPayment tricksGeneral messOthers drivers sometimes help you more than managementComputer system often crashes
Pros
Early work finishing (bulk drivers)
Cons
Low wage
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Avoid this company
Delivery Driver (Former Employee) - Mitcham - 26 June 2022
Self employment system, if you feel sick you must work work work if you don't next day you'll have to do all deliveries for yesterday you left so you gonna sick again...
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Very pour management
Delivery Driver (Former Employee) - Kilmarnock - 21 June 2022
Good drivers but the worst management ever Kilmarnock depo👎And not starting work till 12 or 1 in the afternoon is not the best way to get delivery’s done,we were going to doors after 10 o’clock at night at some points in the week,if you could get your drivers out on the road earlier then that wouldn’t be happening,but at the Kilmarnock depo it’s the management that needs to be changed,just not management in my eyes from top till bottom.as I said just in the Kilmarnock depo.
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I soon realised someone who wasn’t fit couldn’t do this job luckily I was fit enough 😐
Parcel Sorter (Former Employee) - Yeovil - 8 June 2022
I done nite shift enjoyed it but cos I had to bike 5 miles to work in the end it changed my outlook on it i then realised 2 miles was manageable it was too tiring to then be on feet after but I was gutted if hadn’t had to relocate where lived would stayed there 🙄
Pros
Gud people
Cons
Long hours and waiting for lorries
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Official response from YODEL
20 June 2022Hello, thank you for taking the time to leave feedback. We are very happy to read that your experience with us was positive. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel
YODEL = Bad, Subcontractor company = Good
Multi Drop Delivery Driver (Current Employee) - MidlandsMidlands - 7 June 2022
Anyone I have come across working directly for Yodel have been unhelpful, unsupportive, self driven and never care about the drivers as we are easily replaced. eg: Ask for time off even for personal or family time and they threaten to take your route off you.Subcontractor companies who actually do the majority of the work for Yodel have been very supportive throughout and actively support you in all areas of your work.
Pros
flexible start times
Cons
long hours, pay cuts, paid per parcel so will expect a parcel to be delivered even when it will mean you LOSE money
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Poor
Warehouse Operative (Former Employee) - Conwy, Conwy - 1 June 2022
Poor place to work.Came down with a bad flu but managment tried to make me come in so they themselves could take time off. As a result my hours were dropped to zero and nothing said.
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Unorganised and Demanding
Warehouse Operative (Former Employee) - Farnborough, Hampshire - 26 May 2022
For the low pay you receive, this job is very demanding. You are expected to stay on until the job is finished. You are not respected by the management. Even though the rate is low, you're expected to work hard when treated poorly. It's not a company I would recommend.
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Jobs at YODEL
Too much that expected to delivered
full time delivery driver (Former Employee) - Fedex UK - 26 May 2022
No good salary . Hard work. To many middle man agency. Unworthy job.late loading and incorrect time slot. Poor environment salary unworthy long shift hours
Pros
No break
Cons
Long hours
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Hard
Warehouse Operative (Former Employee) - Odell, Bedfordshire - 23 May 2022
The work is hard, break time is very small, money is worth the job, they need to improve in timing of the job so as to make it flexible for individuals
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Official response from YODEL
20 June 2022Hello,We appreciate your honest feedback - thank you!Please be ensured this will be fed back to the wider Yodel team. Thanks again, Team Yodel
Poor company
Operations Manager (Current Employee) - Ferndale - 23 May 2022
Poor company to work for they push to try and get their work done for as cheap as possible they give your work to people who are prepared to do it in cars for 60 or 70p etc meaning drivers who buy big vans lose out on work it’s a joke of a company
Cons
Cut your money every year
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Terrible
Self Employed Courier (Former Employee) - Lincoln, Lincolnshire - 23 May 2022
The pay was ok but the management was absolutely horrendous. Would not recommend working for Yodel in the slightest. Managers blame everything on you when something's gone wrong. You can deliver anywhere from 20 to 150 parcels a day and you don't get any help planning your route so if you don't know the area it takes forever.
Cons
Long houes
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Drivers great..management have no man management skills
Delivery Driver (Former Employee) - Leighton Buzzard - 20 May 2022
Yodel under pay you Put vast amount of pressure on you talk to you with utter lack of respect Have no duty of care for there drivers no matter how many hours they do driving
Cons
Extremely long hours
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. We’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
You can make a difference here
Support Worker (Current Employee) - Shaw, Greater Manchester - 18 May 2022
Working in parcels is a tough job but you really feel part of a team here. Each service centre is like a family so if you are willing to work hard, you will be recognised for it. Would 100% recommend working at Yodel.
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Official response from YODEL
20 June 2022Thank you for taking the time out to leave a 5* review. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thank you for all the hard work you have done for us so far!Team Yodel
Fast paced but rewarding
Home Delivery Driver (Former Employee) - Omagh, County Tyrone - 12 May 2022
Was a home delivery courier. Volume alternates on a daily basis. App on your phone is very easy to use. Like any parcel delivery job it can be stressful out on the road but enjoyable also. Never had any issues.. fairly straightforward. Pay was better than most home delivery couriers
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Official response from YODEL
17 May 2022Thank you for leaving us a 5* Review! It is great to hear you enjoyed your time whilst working with us and even better to hear about your positive experience. Your feedback will be shared internally to help us to improve the colleague experience so thank you for sharing yours.Thanks again, Team Yodel
Awful place to work
Warehouse Operative (Current Employee) - Ipswich - 11 May 2022
DO NOT WORK HERE! this has to be the worst job i have taken on there is no management at all also nobody cares about your mental health they only care about them selfs very selfish from this company
Pros
Nothing
Cons
Long night
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
Fast paced and poor place to work
Warehouse Operative (Former Employee) - Shaw, Greater Manchester - 11 May 2022
Very fast paced as it can be busy at times. The workload is much but the pay is so bad. They don’t really care about the employees and also there is favoritism at the place
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Please be assured that we take all feedback onboard and your comments will be escalated to the appropriate Leader.Wishing you all the best for the future,Team Yodel
Delivery driver
Delivery Driver (Former Employee) - London, Greater London - 9 May 2022
Hopeless do not apply.They are rude.No management.You have no time for anything else.You can work here if you don't have any social life or family.
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
A disgraceful place to work (dartford)
Warehouse Operative (Former Employee) - Dartford - 8 May 2022
If I could give a 0 I would the management are a joke & mess the job up & get others in trouble instead of them & I wouldn’t want anyone to work there it’s worse then being homeless avoid this place at all cost 🤬🤬🤬
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel
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Ratings by category
2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture
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Questions about YODEL
- What is the work environment and culture like at YODEL?12 people answered
- How do you feel about going to work at YODEL each day?7 people answered
- How did you get your first interview at YODEL?6 people answered
- How would you describe the pace of work at YODEL?6 people answered
- How does someone get hired at Yodel Delivery? What are the steps along the way?6 people answered
- What is the organisational culture at Yodel Delivery Network?6 people answered
- What is YODEL sick leave policy? How many sick days do you get per year?4 people answered
- On average, how many hours do you work a day at YODEL?4 people answered
- What advice would you give the CEO of YODEL about how to improve it?4 people answered
- What questions did they ask during your interview at YODEL?4 people answered