YODEL
Happiness score is 43 out of 100
2.8 out of 5 stars.
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YODEL Culture reviews

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Location
United Kingdom882 reviews

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2.7Work-life balance
2.7Culture

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Found 90 reviews matching the searchSee all 890 reviews
parcelvandepotcourierdeliverlorrydeliverypetrol

Great place to work.

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The most useful review selected by Indeed
I was only working part time. Enjoyed working there. Staff was friendly and helpful. The boss was a lovely guy. My only complaint would be the wages and the amount of deliveries a day.
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You can make a difference here

Working in parcels is a tough job but you really feel part of a team here. Each service centre is like a family so if you are willing to work hard, you will be recognised for it. Would 100% recommend working at Yodel.
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Official response from YODEL

20 June 2022
Thank you for taking the time out to leave a 5* review. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thank you for all the hard work you have done for us so far!Team Yodel

Insights into YODEL

Based on 148 survey responses
Areas for improvement
  • Ability to learn new things
  • Sense of belonging
  • Support from manager

Always something to keep you busy

Good job to have, friendly people. Always help available if you need it. Customers can be colourful bit all in all its a decent enjoyable place to work.
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Official response from YODEL

17 May 2022
Thank you taking the time to share your experience working with Yodel. We appreciate you leaving us a 5* Review. It is great to hear you enjoyed your time whilst working with us and even better to hear about your positive experience. Thanks again, Team Yodel

Lots going on

There is plenty of opportunity to grow your role and get involved in a variety of projects.The people are so passionate about the company and you get the work with some fantastic people.

Pros

the people are the best part of the business.

Cons

different experience depending on the department that you're in.
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Official response from YODEL

17 May 2022
Thank you for taking the time out to leave a review. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel

No appreciation for the employee

Doesn't matter how hard you work, the appreciation is 0, you are only one of the many, with or without you the business will survive. The managers are interested only in achieving the goals.

Pros

None

Cons

No regular work
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Stressfull, unsupportive environment

I have been there at 6 month, while I only got complains. You are too slow, you are too fast, your packages missing, etc. Never received a good word. Without off, without break. Like a robot...

Pros

Nothing

Cons

Unacceptable privacy policies and culture
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Bad management, unrealistic workloads

Very poor management, bad work culture, workloads target unrealistically high. Working conditions at depo are poor. Days off a plus and okay money....

Pros

Three days a week off, okay pay

Cons

Long days, bad management, overworked
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Awful workplace, terrible managers, rotten culture

Treat you like slaves, workers worked to the bone, boring dull environment, poor standard of working, systematically set up to not enable anything but monotonous work and little interaction with other people which makes it miserable, no attempt to mix up the duties and shifts to spare you physically if something is getting overused and mentally for variety because that would involve actual management and they are not in the business of making happy workers so much as using the staff to get what they need, disposable people and don't care if the staff break and get overuse injuries, workload that also doesn't support proper H&S methods. Culture is awful, poorly vetted staff means the good staff are often picking up the slack of awful staff that come like a revolving door of wrong uns, this causes so much tension in the place, fights breaking out, ambulances for GBH, staff collapsing and police called and managers have awful people skills and get out of doing any actual work despite expecting everyone else to and actually managing their staff, they are quite happy to let some people work themselves to the bone, whilst others toss it off, so long as their numbers get hit, don't care how.

Pros

None

Cons

Poor management, overuse injuries, toxic culture.
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Do not work for yodel

Don’t work for yodel lich - Field they run you into the ground give you more work than you should have break health and safety laws constantly everyday force you to lift more than 40kg, they don’t pay you properly your also not allowed to discuss what your paid with other employees they be on more than you for less work charge you for late deliveries £10 per delivery , there vans are useless, all management do not care about anything other than sending you out with a van that’s over loaded force you to work long hours , your life will just become sleep an work have to work weekends you’ll get Sunday off that’s it an trust me when I say that is not enough time to recover from the stressful week you’ve just had Do not work for yodel you will regret it also Christmas time you will b robbed may b beaten or run over believe me happens more than you think an if they don’t like you or fit in they can pick employees to go get tested for D n A test most of the time it’s random but they can pick,, management can sniff coke get caught Out through a test but it’s ok you keep your job because apparently management rules are different there’s a racist an homophobic culture going on there to an again nobody cares worst place iv had work ever

Pros

Lol

Cons

All of them
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Just enjoy working

I have learnt how to work on my own also with a team. Love meeting the public & get a buzz by delivering their items on a day to day basis.I just enjoy working & getting out.
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Negative, politics driven company led by an inadequate management team

If your face fits, you'll survive for a couple of years. But bear in mind, even if your face does fit at the beginning, there will become a point when it doesn't. Scapegoats are always required!

Pros

None

Cons

Politics.
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productive and fun

Expect your life taken away from you, enjoyed the work place, friendly staff, apart from boss. Over worked I think I liked the hours and benefits of working here.
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Great Team

Great working with others and support where needed. It can seem hectic but everyone works together to the job done correctly. Remember to ask for help if needed and it will be given.
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Paid peanuts

You are literally paid peanuts for what you do, other drivers get better routes, too much favouritism and politics. Stay well clear Don’t be a fool like me wasting your life with these mugs they rob people like us that’s how they make millions.
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Working at Yodel

Comfortable working day. Learned more about warehousing. Management is excellent. The hardest part of the job was taking it all in. The most enjoyable part of the job I enjoy is working as part of a team and unloading trailers and learning how to stack things properly and professionally.
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Really good

Great group of people ,good team and overall effort. Good potential to progress for hard working and dedicated candidates. Fast paced, moving environment
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Great

Kilmarnock depot was a fantastic place to work , all drivers and management were there to help when needed , head down and get on with the job and you will enjoy
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Top job

Very good job ,working with yodels flexible ,and enjoyable the staff is friendly and helpfull and will support you as an when you need support ,they will help you training training well
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good

great work force havea great time sheet to stick to its organised and well staffed great vi to work great environment ovral great imeworking with yodle was thew agencie
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Great

Love being my own boss and. Chosing my own hours. Not being told to do this and do that is lovely. You plan your day yourself. The wages are not great but I love it
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Fun place

I have learnt so many different tasks here This was my first workplace Nice and friendly environment Coordinated staff and coworkers Developed good communication skills
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Overall rating

Based on 890 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture

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