Met some of the best people at Yodel some friends for life. The company is so negative, they announced lost after lost I'm terms of revenue year after year which felt like all the time, extra hours, overtime, lack of life balance, low pay even on overtime and work load was all done for nothing. The team between 2012 - 2018 at Middleton was great, the company was so lucky to have the staff then certain people left so did the moral.

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Whatever you do, don’t work for this company/ site

Sorter (Former Employee) - Bellshill, North Lanarkshire - 17 July 2022

Out of the four shifts completed at Yodels Belshill site, i was only paid for three, claiming that I hadnt been there, regardless of the fact I checked in with management each day. Furthermore, the fourth shift was not paid in full. It has been over a month with no response from the company and there is no indication that they plan to. Avoid working here at all costs if you expect to be compensated for your work.

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Insights into YODEL

Based on 152 survey responses

Areas for improvement

Ability to learn new things
Sense of belonging
Support from manager

Strive to be something they're not

Delivery Driver (Former Employee) - Stoke-on-Trent, Staffordshire - 28 June 2022

Aspiring to be the likes of DPD happily penalising their own drivers instead of working with the drivers to achieve new goals. Very frustrating and abusive language being accepted

Pros

Steady wiek

Cons

Everything else

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Lots going on

Manager (Current Employee) - Liv - 6 April 2022

There is plenty of opportunity to grow your role and get involved in a variety of projects.The people are so passionate about the company and you get the work with some fantastic people.

Pros

the people are the best part of the business.

Cons

different experience depending on the department that you're in.

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Official response from YODEL

17 May 2022

Thank you for taking the time out to leave a review. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel

Only worked run up to Xmas good team feeling

Van Driver (Former Employee) - Llanelli - 2 March 2022

I only worked on the run up to Xmas, team and supervisor on floor give advise when needed and allowed me to use my experience from other courier work. Management paid me for a coupleof months after I finished

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Official response from YODEL

4 March 2022

Thank you for leaving us a review. We are very pleased to read that enjoyed working with us during our busy Christmas period. I’ll be sure to share your feedback with the team at Landelli. Thanks again, Team Yodel

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Share your experience to help others

No commitment to staff

Delivery Driver (Former Employee) - Sunbury - 18 August 2021

Worked for yodel 8 years never failed delivery came into work delivery cut in half no notice no phone call so didn't matter about how good you were you don't matter

Cons

Management no communication

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Official response from YODEL

16 November 2021

Thank you for taking the time to provide feedback. We’d love to learn more about your experiences and how we can improve. Please email us at feedback@yodel.co.uk

Delivery driver

Courier Van Driver (Former Employee) - Northampton - 6 March 2021

Very bad place for work Yodel in Northampton ... They don't care about the people . Bad managers for sure but main problem is all service partners. They should be fired all of them.

Pros

I didn't find them

Cons

A lot .. no security for your job, long days, lies ... Less money, heavy parcels

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Awful company to work for

Delivery Driver (Current Employee) - Gloucester, Gloucestershire - 10 February 2021

Awful management, told me start of December to start after I applied in September, I waited the whole of December and they kept no showing, my start date was the 11th of January. 6 weeks later than when I was told I would start. No communication, I enjoy the work but complete at on my company. They just take the p*** out of you. Office girls speak to you like your nothing, anyone who works for yodel think they are above air and can speak to you and treat you like s***. Please don’t bother

Pros

Time your yourself and be your own boss

Cons

Yodel have no communication

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Love out on the road but yodel dont care

Courier Driver (Current Employee) - Cumbernauld - 30 December 2020

Very unorganised with parcel couriers. Taken for granted, must go through a lot of couriers. Must lose alot of good couriers, it's a shame really. But you get away with it.

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Easy going to suit your needs

Corrior (Current Employee) - Lowestoft, Suffolk - 23 December 2020

I started this job a few months ago in this crazy period. Everyone is so supportive any questions u go on group chat and really expect a reply in minutes if it’s finding the house which within minutes u will get a reply. Got a package with car scraper , hand sterilise, wipes , phone battery pack , face masks plus jelly beans. I’ve worked for a lot of companies throughout my life and I love this one. U can make your deliveries any time u please as long as it’s before 9pm. I myself cannot fault my experience

Pros

Choose your times

Cons

Rain

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Official response from YODEL

17 February 2021

Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel

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Mail Sorter (Former Employee) - Oldham - 15 October 2020

Yodel is a good company to work for..its the agency people solutions who are terrible..Really bad attitudes..stay clear of them especially in shaw Oldham..

Pros

Good if you get taken on by yodel

Cons

Agency q

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Terrible place to work

HGV Delivery Driver (Former Employee) - Oldbury, West Midlands - 6 September 2020

Worked here for a long time moral just got lower day by day wanted blood out of a stone and paid pennies security is a joke for a parcel company no way to better your career treated very poorly only upside is that there are some great people work their but sadly they are very under appreciated steer clear of this company if you want a well paid job

Pros

Let me think........ you can pick up your own parcel if it hasn’t been stolen!!!!

Cons

Very low pay and poor working conditions

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not fun at all

Warehouse Operative (Former Employee) - Hatfield - 1 September 2020

no induction they just bring you to the bay and tell you to work.Supervisors doesn't speak english,and the working hours were not like we discussed in the interview.The pay is underrated for the work that you doing..

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Leeds Yodel Depot.

Muti Drop Driver (Former Employee) - West Yorkshire - 4 July 2020

Under Yodel there are Subcontractors. Very Unprofessional people. They will use you for a busy period or just on a temporary basis. A very low class of people with no future ambitions. My advice stay away. !!!

Pros

Nothing good to say about them

Cons

Terrible

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Terrible Company

Home Delivery Driver (Former Employee) - Belfast, County Antrim - 22 June 2020

One of the worst companies I've had the misfortune to work for. Ply you with parcels and boxes big or small not caring less if you've got the space of an articulated lorry or a mini. Wash their hands of you if something goes wrong (and it will trust me). Hadn't even the decency to tell me I was fired they just stopped sending stuff. Pay you 60p per parcel so that company directors can get their millions out of this you've to return up to 3 times if not in. Expect you to bend over backwards for them. If there was a zero star rating I'd give it to them all day every day.

Pros

None

Cons

Everything

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Extremly noisy

Sorter/Loader (Former Employee) - Willenhall - 31 May 2020

Terrible shifts Very hot and noisy Physical work No chance of promotion A job for somebody with basic communication skills Different positions every day, really annoying

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yodel shaw

wharehouse operative (Former Employee) - Shaw and Crompton, Greater Manchester - 12 April 2020

as former person at yodel I was employed by the agency there which are waste of time don't pay holidays on time expect things done their way unless u answer back and don't like it so of yodel mangers are ok if you get time to know them and do try to help u but

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fun place

Regional Manager (Former Employee) - regional - 18 March 2020

Good employer to work for good work life balance look after their staff plenty of training & progression with Yodel pay is in line with other companies

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Yodel

Courier (Former Employee) - Waltham Abbey, Essex - 12 March 2020

Used to be a decent company to work for until they decided English staff were a luxury and they could get the same level of service from cheaper options. Years down the line they have lost all meaningful contacts and are now basically a furniture delivery firm.

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Not bad

Loader/Unloader (Former Employee) - Preston, Lancashire - 18 February 2020

The people there was ok, work was ok but the pay was fair for nights at least. Not much to complain about. just another temp cv gap filler. No permanent jobs on offer.

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Fast paced job

Customer Service Support (Former Employee) - Southampton - 17 February 2020

Must be prepared to work harder than others due to lack of teamwork. Management dont listen to concerns raised. This can be a fast paced environment