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YODEL
2.8 out of 5 stars.
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2.6Management

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Adequate

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YODEL selected this as a representative review
Very friendly flexible hours easy enough to work for take your time do your work no pressure management are nice and helpful and advise you to the best of their abilities
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Excellent Company!!

Yodel has been the best job I have ever had by far! The management are a fantastic support, a real family feel across the network. I understand there are different roles and people have different managers , yodel is a large country with a large number of sites across the country and of course you can’t please every single person so I understand some reviews left by previous colleagues however as a business as a company yodel is fantastic and forever changing for the better to correct issues across the network!

Pros

The people

Cons

N/a
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Fairly relaxed, set your own schedule

The main benefit of the self-employed option at Yodel is that you can set your own schedule for the day. If you want a big break in the middle of the day you can arrange it that way. When you know your route well enough, you have a clear idea of time required to get it done and as long as you complete it before 21:00 you’ll be fine.The management are nice enough, though not very communicative, which can be tough at the outset.I was on quite a low per parcel rate (80p), in a demanding area and expected a daily load of around 80-120. So it was a bit limiting in terms of potential earnings. Although, you can possibly fit in other work as the flexibility is there.

Pros

Very flexible

Cons

Unknown/Variable earnings
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Lots of changes

Parcels are getting bigger and heavier for home delivery drivers, cars are being as classed as sprinters sometimes 1 parcel would pretty much take up the whole boot.Management aren't interested if your car is over weight!If you're single and want to be out all day then it's the job for you.
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Stressful

Run as far as you can from this company don’t waist you time energy effort or contemplate of working for Yodel.!!!! Again run while you got your shoes on!! Back pain, headache, abuse, it will take your life away very early start very late finish.. no family time let alone alone time to think. Run Run Run Run......

Pros

None

Cons

Everything
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Lgv 1 driver shaw

Horrible place to work bad atmosphere. Office staff have no people skills. Very arrogant. Always looking for drivers. Depot is shuting soon and moving elsewhere. Dont return your property if you ever lose anything. Driving assessor very ignorant and tries to be a bully. Overhall did not enjoy my time here was better when it was littlewoods.

Pros

Money

Cons

Poor morale arrogant office staff
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Staff are lovely but Managers are bullies and if you dont like what they say then they will fire you.

I would not recommended this Company to anyone as the Managers are all corrupt and when any thing goes wrong they shift the blame to the Staff. All nice to your face but nothing short of back stabbing. Would never work for this Company again. They have pushed so many drivers out the door that had been there for years.

Pros

None
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Awful

Job is awful, putting parcels into cages for 8 hours, break 2 hours into shift got to have it no ifs or buts, poor training thrown into the job, poor communication with team members working on the bays, just an awful life draining place to work quit after 3 days job is not a challenge its easy but mind numbing robot work rather not waste more of my time there, no one wears masks while working aswell coronavirus doesn't exist inside those parcel centre! Just awful awful place csnt stress that enough.

Pros

Nothing

Cons

Poor training, awful break times, not enough staff, pay is awful, keep away
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Delivery driver

Very bad place for work Yodel in Northampton ... They don't care about the people . Bad managers for sure but main problem is all service partners. They should be fired all of them.

Pros

I didn't find them

Cons

A lot .. no security for your job, long days, lies ... Less money, heavy parcels
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Shocked

To start with was brilliant then goal posts start moving...bring in 2 hour time slots you have to stick to even tho most customers don't get the...app tells you for illustration purposes but management tell you there not, sacks delivered to you home address then 2days before tell you they are not you have to collect from depo or drop off point ment to be lifestyle courier turn out its not

Pros

Good for people who dont have a family or children

Cons

Not garenteed parcel, poor communication, fit arpund them not you, waot at drop of point for ages unpaid waiting for parcels, paid per parcel
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Might as well sell your soul to the devil

Don't expect to be valued, you are just a number.Night management is non existent. He has no clue what's going on during his shift and people get away with doing as little as possible.How is this new manager still got a job there goes beyond me.It could be a good place to work unfortunately Lichfield depot is very badly managed.Let's not gorget that they will ask you to work as many hours as possible so expect to have 1 day off per week.

Pros

none

Cons

pay, management
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Awful company to work for

Awful management, told me start of December to start after I applied in September, I waited the whole of December and they kept no showing, my start date was the 11th of January. 6 weeks later than when I was told I would start. No communication, I enjoy the work but complete at on my company. They just take the p*** out of you. Office girls speak to you like your nothing, anyone who works for yodel think they are above air and can speak to you and treat you like s***. Please don’t bother

Pros

Time your yourself and be your own boss

Cons

Yodel have no communication
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Stressfull, unsupportive environment

I have been there at 6 month, while I only got complains. You are too slow, you are too fast, your packages missing, etc. Never received a good word. Without off, without break. Like a robot...

Pros

Nothing

Cons

Unacceptable privacy policies and culture
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Not a fun place to work

Worst company u could ever work for.They don't care about there staff.And they only care for staff who tell tales on other staff.Managers have the favourites and managers don't even know what they are doing.They throw parcels up waggons and smash them and still send them out for delivery.Dont send parcels through this company becwarned by some one who has worked there.

Pros

None

Cons

None
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Bad management, unrealistic workloads

Very poor management, bad work culture, workloads target unrealistically high. Working conditions at depo are poor. Days off a plus and okay money....

Pros

Three days a week off, okay pay

Cons

Long days, bad management, overworked
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Awful workplace, terrible managers, rotten culture

Treat you like slaves, workers worked to the bone, boring dull environment, poor standard of working, systematically set up to not enable anything but monotonous work and little interaction with other people which makes it miserable, no attempt to mix up the duties and shifts to spare you physically if something is getting overused and mentally for variety because that would involve actual management and they are not in the business of making happy workers so much as using the staff to get what they need, disposable people and don't care if the staff break and get overuse injuries, workload that also doesn't support proper H&S methods. Culture is awful, poorly vetted staff means the good staff are often picking up the slack of awful staff that come like a revolving door of wrong uns, this causes so much tension in the place, fights breaking out, ambulances for GBH, staff collapsing and police called and managers have awful people skills and get out of doing any actual work despite expecting everyone else to and actually managing their staff, they are quite happy to let some people work themselves to the bone, whilst others toss it off, so long as their numbers get hit, don't care how.

Pros

None

Cons

Poor management, overuse injuries, toxic culture.
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Very little management on night shifts

No management on night shift so people could do as they please, might sound good but this leads to staff not doing there job and other workers left to do it, as there was no real management on the shift,

Pros

Do what you like

Cons

No life
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Good place to work if you can handle it

I want to personally thank everyone at yodel they all looked after me look there wasn't much training but hey and the PDA system is poor but who cares the staff and other drivers are amazing I liked my manager I stressed him he stressed me but he was never rude and never pushed me

Pros

Good wages

Cons

Long hours
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Official response from YODEL

17 February 2021
Thank you for taking the time out to leave a review. We would like to say thank you to you too for all your hard work.We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
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Embarrassing

Worked there for a few month absolute shocking had to wait nearly 2 hours on a morning for parcels to be ready so wasn’t leaving until 12 o’clock, was getting home at stupid times 7/8 at night, sometimes u get over 150+ parcels which is too many and if you don’t do them all they straight on the phone even if u just leave one, they expect you do deliver parcels in the pitch black, the managers are clueless, lots of licky bums aswell, favourites get put on more money for doing the exact same job DO NOT WORK FOR THESE COWBOYS

Pros

Nothing

Cons

Everything
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Shocking place to work

Never follow health and safety so always putting workers at risk. Want you to lift upto 30kg over head to fit into wagons at the very top, want you to be fast when moving unsafe pallets. Disgusting canteen and food is a rip off for food cooked a day before you get it and it's dried out in the heater

Pros

Zero pros

Cons

Long hours, bad management, unsafe workplace, no social distancing
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your just a number

management dont care about the couriers unless your a man in van low volume as all work goes to miv even with a minimum cap they send out very few parcels most days after fuel its well below minimum wage wait until lunchtime to get your parcels. work withdrawn as they give it to miv when you have been servicing the round for over 12 months. no communication and if they decide to give all your work to miv because they are complaining of low volume you just get a text saying they have no work for you WOULD NOT RECOMMEND WORSE THAN HERMES TO WORK FOR

Pros

None

Cons

Low wages little work bad management
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