YODEL Pay & benefits reviews
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Found 226 reviews matching the searchSee all 889 reviews
Adequate
Courier/Delivery Driver (Current Employee) - Leeds - 31 March 2021
Featured review
YODEL selected this as a representative reviewVery friendly flexible hours easy enough to work for take your time do your work no pressure management are nice and helpful and advise you to the best of their abilities
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Official response from YODEL
16 November 2021Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel
Terrible company
Delivery Driver (Former Employee) - Hayes - 5 August 2022
This courier company is the worse company to work for. Unprofessional and just terrible. The recruitment team are terrible. The pay is less then minimum wage. Avoid!
Pros
None
Cons
Everything
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Insights into YODEL
Areas for improvement
- Ability to learn new things
- Sense of belonging
- Support from manager
busy
Delivery Driver (Former Employee) - Bristol - 4 August 2022
had no issues working there understanding and had a laugh salary is not the best but its consistence and I would work there again one of the best delivery companies I have worked
Pros
flexible with time keeping
Cons
high volume
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It wasn't all bad
Warehouse Operative (Former Employee) - Middleton, Greater Manchester - 29 June 2022
Met some of the best people at Yodel some friends for life. The company is so negative, they announced lost after lost I'm terms of revenue year after year which felt like all the time, extra hours, overtime, lack of life balance, low pay even on overtime and work load was all done for nothing. The team between 2012 - 2018 at Middleton was great, the company was so lucky to have the staff then certain people left so did the moral.
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YODEL = Bad, Subcontractor company = Good
Multi Drop Delivery Driver (Current Employee) - MidlandsMidlands - 7 June 2022
Anyone I have come across working directly for Yodel have been unhelpful, unsupportive, self driven and never care about the drivers as we are easily replaced. eg: Ask for time off even for personal or family time and they threaten to take your route off you. Subcontractor companies who actually do the majority of the work for Yodel have been very supportive throughout and actively support you in all areas of your work.
Pros
flexible start times
Cons
long hours, pay cuts, paid per parcel so will expect a parcel to be delivered even when it will mean you LOSE money
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Poor
Warehouse Operative (Former Employee) - Conwy, Conwy - 1 June 2022
Poor place to work. Came down with a bad flu but managment tried to make me come in so they themselves could take time off. As a result my hours were dropped to zero and nothing said.
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Unorganised and Demanding
Warehouse Operative (Former Employee) - Farnborough, Hampshire - 26 May 2022
For the low pay you receive, this job is very demanding. You are expected to stay on until the job is finished. You are not respected by the management. Even though the rate is low, you're expected to work hard when treated poorly. It's not a company I would recommend.
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Too much that expected to delivered
full time delivery driver (Former Employee) - Fedex UK - 26 May 2022
No good salary . Hard work. To many middle man agency. Unworthy job.late loading and incorrect time slot. Poor environment salary unworthy long shift hours
Pros
No break
Cons
Long hours
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Hard
Warehouse Operative (Former Employee) - Odell, Bedfordshire - 23 May 2022
The work is hard, break time is very small, money is worth the job, they need to improve in timing of the job so as to make it flexible for individuals
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Official response from YODEL
20 June 2022Hello, We appreciate your honest feedback - thank you! Please be ensured this will be fed back to the wider Yodel team. Thanks again, Team Yodel
Drivers great..management have no man management skills
Delivery Driver (Former Employee) - Leighton Buzzard - 20 May 2022
Yodel under pay you Put vast amount of pressure on you talk to you with utter lack of respect Have no duty of care for there drivers no matter how many hours they do driving
Cons
Extremely long hours
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. We’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Jobs at YODEL
no improvement and poor organization
Delivery Driver (Former Employee) - Mitcham - 12 April 2022
I worked for 8 years in yodel. For all these years nothing has improved. The organization of work in the landfill is very low. Very often the trucks are late and work starts very late. Even the last two months have reduced the price for parcels and the money you earn not enough for a normal life.
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
They are very good interpersonal and organizational skills, well in some of there places some of there managers are very diplomatic which is very bad.
Parcel sorting (Former Employee) - Leicester - 24 January 2022
YODEL is a place to be well accommodate and good interpersonal but they are not giving us bonus and overtime payments. YODEL is well organised good.
Pros
No
Cons
No
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Official response from YODEL
25 January 2022Thank you for leaving us a 5* review and taking the time to share your experience working with us. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
Good team, iffy management
Customer Service Support (Current Employee) - Lincoln - 19 January 2022
Senior management seem to have lost the plot and are making more and more ridiculous demands on both the employed staff and their Service Partners. Charging for not taking a good photo, charging for being a minute early and that's just the current crop. Used to be a decent place to work, if not exactly well paid, but now?
Pros
Good team
Cons
Low pay
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Official response from YODEL
25 January 2022Thank you for taking the time to share your experience working at our site in Lincoln. It's great to read that you're working with a good team here with us at Yodel. We're always working hard to improve and please be assured that we take all feedback onboard and your comments will be escalated to the appropriate Leader Wishing you all the best for the future. Thanks again, Team Yodel
Horrible company
Delivery Driver (Former Employee) - Alfreton - 25 October 2021
Not a good company to work for owed wages still and not very polite in the office and treat there employees like they are in prison not a very good work environment
Pros
Nothing
Cons
Really long hours
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Official response from YODEL
16 November 2021Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Rubbish , stressful and no management
Delivery Driver (Current Employee) - Fareham - 24 October 2021
Management is absolutely awful, lot of delivery with big and heavy stuff for low money. No help from management at all. They didn't realize how the bills and price is rising, just give a rubbish money
Pros
Everything pay youself
Cons
Long hours
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Official response from YODEL
16 November 2021Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
too long
Courier/Delivery Driver (Former Employee) - Edinburgh - 30 September 2021
Too much time spent in the depot at the start of the day, needs to be streamlined to make it more efficient. If they could sort that it would have been a lot better. Pay also needs to increase not decrease.
Pros
sometimes van home
Cons
very long hours
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Official response from YODEL
16 November 2021Thank you for taking the time to provide feedback. We’d love to learn more about your experiences and how we can improve. Please email us at feedback@yodel.co.uk
11-8/9 none stop
Parcel Sorter (Former Employee) - Gildersome - 28 July 2021
Sorting parcels into correct postcode, Sorting through piles of parcels which were thrown on the floor into postcode cage ready to be sorted. Overtime pay is very poor. Worked hard and really grafted hoping for a contract, got told maybe I'd get one then new starter was told if HE liked it they'd give him contract at the end of the week, he was told this on his first night.
Pros
None
Cons
Long hours, overtime is time and quarter. Not worth it
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Official response from YODEL
26 January 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Horrible place to work
Multi Drop Driver (Current Employee) - South Molton - 18 July 2021
Shocking place to work.. pay is below minimum wage.. you get no time off or holiday pay. Managers are just there to make the drivers lives a nightmare.. keep well clear
Pros
Nothing
Cons
Low pay
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Official response from YODEL
26 January 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Long hours average pay
Parcel delivery (Former Employee) - Margate CT9 - 16 July 2021
You only get paid if you deliver your parcels. But people seem pretty laid back you can earn your money if you're prepared to work long hrs, and I mean long hrs . They paid ontime which is always good 😂.it was ok as a stopgap job.
Pros
Paid ontime
Cons
Long hrs for average pay had to use own vehicle no uniform provided you only get weeks notice
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Official response from YODEL
26 January 2022Thank you for taking the time out to leave a review. We appreciate your honest feedback. It is great to hear you enjoyed your time whilst working with us and even better to hear about your positive experience. Please be ensured this will be fed back to the wider Yodel team. Thanks again, Team Yodel
Bad management, unrealistic workloads
Courier/Delivery driver (Former Employee) - Stoke-on-Trent, Staffordshire - 17 January 2021
Very poor management, bad work culture, workloads target unrealistically high. Working conditions at depo are poor. Days off a plus and okay money....
Pros
Three days a week off, okay pay
Cons
Long days, bad management, overworked
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Stressful and soul destroying
Courier/Delivery Driver (Former Employee) - Aberystwyth - 3 January 2021
Worked too hard and pyt under tremendous pressure to achieve more and more and more. Forced to break speed limits to deliver on time and drive very long hours with no breaks.
Pros
None
Cons
Long hours, not appreciated, stressful work and pressured to break laws to achieve their goals.
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Ratings by category
2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture
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Questions about YODEL
- What is the work environment and culture like at YODEL?12 people answered
- How do you feel about going to work at YODEL each day?7 people answered
- How did you get your first interview at YODEL?6 people answered
- How would you describe the pace of work at YODEL?6 people answered
- How does someone get hired at Yodel Delivery? What are the steps along the way?6 people answered
- What is the organisational culture at YODEL?6 people answered
- Is a ware house operative suitable for women (mothers)4 people answered
- What was the most challenging part of your role at YODEL?4 people answered
- If you were to leave YODEL, what would be the reason?4 people answered
- What is YODEL sick leave policy? How many sick days do you get per year?4 people answered
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