YODEL
Happiness score is 43 out of 100
2.8 out of 5 stars.
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YODEL Pay & benefits reviews

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Location
United Kingdom881 reviews

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2.7Work-life balance
2.6Pay & benefits

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parcelvandepotcourierdeliverlorrydeliverypetrol

Adequate

Featured review

YODEL selected this as a representative review
Very friendly flexible hours easy enough to work for take your time do your work no pressure management are nice and helpful and advise you to the best of their abilities
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Official response from YODEL

16 November 2021
Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel

Terrible company

This courier company is the worse company to work for. Unprofessional and just terrible.The recruitment team are terrible. The pay is less then minimum wage.Avoid!

Pros

None

Cons

Everything
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Insights into YODEL

Based on 147 survey responses
Areas for improvement
  • Ability to learn new things
  • Sense of belonging
  • Support from manager

busy

had no issues working there understanding and had a laugh salary is not the best but its consistence and I would work there again one of the best delivery companies I have worked

Pros

flexible with time keeping

Cons

high volume
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It wasn't all bad

Met some of the best people at Yodel some friends for life. The company is so negative, they announced lost after lost I'm terms of revenue year after year which felt like all the time, extra hours, overtime, lack of life balance, low pay even on overtime and work load was all done for nothing. The team between 2012 - 2018 at Middleton was great, the company was so lucky to have the staff then certain people left so did the moral.
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YODEL = Bad, Subcontractor company = Good

Anyone I have come across working directly for Yodel have been unhelpful, unsupportive, self driven and never care about the drivers as we are easily replaced. eg: Ask for time off even for personal or family time and they threaten to take your route off you.Subcontractor companies who actually do the majority of the work for Yodel have been very supportive throughout and actively support you in all areas of your work.

Pros

flexible start times

Cons

long hours, pay cuts, paid per parcel so will expect a parcel to be delivered even when it will mean you LOSE money
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Official response from YODEL

20 June 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

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Poor

Poor place to work.Came down with a bad flu but managment tried to make me come in so they themselves could take time off. As a result my hours were dropped to zero and nothing said.
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Official response from YODEL

20 June 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

Unorganised and Demanding

For the low pay you receive, this job is very demanding. You are expected to stay on until the job is finished. You are not respected by the management. Even though the rate is low, you're expected to work hard when treated poorly. It's not a company I would recommend.
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Official response from YODEL

20 June 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

Too much that expected to delivered

No good salary . Hard work. To many middle man agency. Unworthy job.late loading and incorrect time slot. Poor environment salary unworthy long shift hours

Pros

No break

Cons

Long hours
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Official response from YODEL

20 June 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

Hard

The work is hard, break time is very small, money is worth the job, they need to improve in timing of the job so as to make it flexible for individuals
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Official response from YODEL

20 June 2022
Hello,We appreciate your honest feedback - thank you!Please be ensured this will be fed back to the wider Yodel team. Thanks again, Team Yodel

Drivers great..management have no man management skills

Yodel under pay you Put vast amount of pressure on you talk to you with utter lack of respect Have no duty of care for there drivers no matter how many hours they do driving

Cons

Extremely long hours
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Official response from YODEL

20 June 2022
Thank you for taking the time to review Yodel. We’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

no improvement and poor organization

I worked for 8 years in yodel. For all these years nothing has improved. The organization of work in the landfill is very low. Very often the trucks are late and work starts very late. Even the last two months have reduced the price for parcels and the money you earn not enough for a normal life.
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Official response from YODEL

17 May 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

They are very good interpersonal and organizational skills, well in some of there places some of there managers are very diplomatic which is very bad.

YODEL is a place to be well accommodate and good interpersonal but they are not giving us bonus and overtime payments. YODEL is well organised good.

Pros

No

Cons

No
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Official response from YODEL

25 January 2022
Thank you for leaving us a 5* review and taking the time to share your experience working with us.We really appreciate your feedback and will ensure this is fed back to the wider Yodel team.Thanks again,Team Yodel

Good team, iffy management

Senior management seem to have lost the plot and are making more and more ridiculous demands on both the employed staff and their Service Partners. Charging for not taking a good photo, charging for being a minute early and that's just the current crop. Used to be a decent place to work, if not exactly well paid, but now?

Pros

Good team

Cons

Low pay
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Official response from YODEL

25 January 2022
Thank you for taking the time to share your experience working at our site in Lincoln.It's great to read that you're working with a good team here with us at Yodel.We're always working hard to improve and please be assured that we take all feedback onboard and your comments will be escalated to the appropriate LeaderWishing you all the best for the future.Thanks again,Team Yodel

Horrible company

Not a good company to work for owed wages still and not very polite in the office and treat there employees like they are in prison not a very good work environment

Pros

Nothing

Cons

Really long hours
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Official response from YODEL

16 November 2021
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel

Rubbish , stressful and no management

Management is absolutely awful, lot of delivery with big and heavy stuff for low money. No help from management at all. They didn't realize how the bills and price is rising, just give a rubbish money

Pros

Everything pay youself

Cons

Long hours
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Official response from YODEL

16 November 2021
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel

too long

Too much time spent in the depot at the start of the day, needs to be streamlined to make it more efficient. If they could sort that it would have been a lot better. Pay also needs to increase not decrease.

Pros

sometimes van home

Cons

very long hours
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Official response from YODEL

16 November 2021
Thank you for taking the time to provide feedback. We’d love to learn more about your experiences and how we can improve. Please email us at feedback@yodel.co.uk

11-8/9 none stop

Sorting parcels into correct postcode, Sorting through piles of parcels which were thrown on the floor into postcode cage ready to be sorted. Overtime pay is very poor. Worked hard and really grafted hoping for a contract, got told maybe I'd get one then new starter was told if HE liked it they'd give him contract at the end of the week, he was told this on his first night.

Pros

None

Cons

Long hours, overtime is time and quarter. Not worth it
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Official response from YODEL

26 January 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

Horrible place to work

Shocking place to work.. pay is below minimum wage.. you get no time off or holiday pay. Managers are just there to make the drivers lives a nightmare.. keep well clear

Pros

Nothing

Cons

Low pay
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Official response from YODEL

26 January 2022
Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further.With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.ukThanks again, Team Yodel

Long hours average pay

You only get paid if you deliver your parcels. But people seem pretty laid back you can earn your money if you're prepared to work long hrs, and I mean long hrs . They paid ontime which is always good 😂.it was ok as a stopgap job.

Pros

Paid ontime

Cons

Long hrs for average pay had to use own vehicle no uniform provided you only get weeks notice
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Official response from YODEL

26 January 2022
Thank you for taking the time out to leave a review. We appreciate your honest feedback.It is great to hear you enjoyed your time whilst working with us and even better to hear about your positive experience. Please be ensured this will be fed back to the wider Yodel team.Thanks again, Team Yodel

Bad management, unrealistic workloads

Very poor management, bad work culture, workloads target unrealistically high. Working conditions at depo are poor. Days off a plus and okay money....

Pros

Three days a week off, okay pay

Cons

Long days, bad management, overworked
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Stressful and soul destroying

Worked too hard and pyt under tremendous pressure to achieve more and more and more. Forced to break speed limits to deliver on time and drive very long hours with no breaks.

Pros

None

Cons

Long hours, not appreciated, stressful work and pressured to break laws to achieve their goals.
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Overall rating

Based on 889 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture

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