YODEL Work-life balance reviews
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wasnt my thing
Self Employed Courier (Former Employee) - Colchester - 6 August 2022
Indeed featured review
The most useful review selected by Indeedwasnt really my thing but not bad can work for people who thrive in that kind of stuff. finding houses was a pain and there was a lot of parcels and when people didnt answer doors it was fustrating.
Pros
work on your own
Cons
some places are impossible to find
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Official response from YODEL
16 August 2022Hello, We appreciate your honest feedback - thank you! We will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
Avoid this company
Delivery Driver (Former Employee) - Mitcham - 26 June 2022
Self employment system, if you feel sick you must work work work if you don't next day you'll have to do all deliveries for yesterday you left so you gonna sick again...
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Official response from YODEL
15 July 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Insights into YODEL
Areas for improvement
- Ability to learn new things
- Sense of belonging
- Support from manager
Very pour management
Delivery Driver (Former Employee) - Kilmarnock - 21 June 2022
Good drivers but the worst management ever Kilmarnock depo👎And not starting work till 12 or 1 in the afternoon is not the best way to get delivery’s done,we were going to doors after 10 o’clock at night at some points in the week,if you could get your drivers out on the road earlier then that wouldn’t be happening,but at the Kilmarnock depo it’s the management that needs to be changed,just not management in my eyes from top till bottom.as I said just in the Kilmarnock depo.
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Official response from YODEL
15 July 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
I soon realised someone who wasn’t fit couldn’t do this job luckily I was fit enough 😐
Parcel Sorter (Former Employee) - Yeovil - 8 June 2022
I done nite shift enjoyed it but cos I had to bike 5 miles to work in the end it changed my outlook on it i then realised 2 miles was manageable it was too tiring to then be on feet after but I was gutted if hadn’t had to relocate where lived would stayed there 🙄
Pros
Gud people
Cons
Long hours and waiting for lorries
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Official response from YODEL
20 June 2022Hello, thank you for taking the time to leave feedback. We are very happy to read that your experience with us was positive. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel
YODEL = Bad, Subcontractor company = Good
Multi Drop Delivery Driver (Current Employee) - MidlandsMidlands - 7 June 2022
Anyone I have come across working directly for Yodel have been unhelpful, unsupportive, self driven and never care about the drivers as we are easily replaced. eg: Ask for time off even for personal or family time and they threaten to take your route off you.Subcontractor companies who actually do the majority of the work for Yodel have been very supportive throughout and actively support you in all areas of your work.
Pros
flexible start times
Cons
long hours, pay cuts, paid per parcel so will expect a parcel to be delivered even when it will mean you LOSE money
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Unorganised and Demanding
Warehouse Operative (Former Employee) - Farnborough, Hampshire - 26 May 2022
For the low pay you receive, this job is very demanding. You are expected to stay on until the job is finished. You are not respected by the management. Even though the rate is low, you're expected to work hard when treated poorly. It's not a company I would recommend.
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Too much that expected to delivered
full time delivery driver (Former Employee) - Fedex UK - 26 May 2022
No good salary . Hard work. To many middle man agency. Unworthy job.late loading and incorrect time slot. Poor environment salary unworthy long shift hours
Pros
No break
Cons
Long hours
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Hard
Warehouse Operative (Former Employee) - Odell, Bedfordshire - 23 May 2022
The work is hard, break time is very small, money is worth the job, they need to improve in timing of the job so as to make it flexible for individuals
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Official response from YODEL
20 June 2022Hello, We appreciate your honest feedback - thank you! Please be ensured this will be fed back to the wider Yodel team. Thanks again, Team Yodel
Drivers great..management have no man management skills
Delivery Driver (Former Employee) - Leighton Buzzard - 20 May 2022
Yodel under pay you Put vast amount of pressure on you talk to you with utter lack of respect Have no duty of care for there drivers no matter how many hours they do driving
Cons
Extremely long hours
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Official response from YODEL
20 June 2022Thank you for taking the time to review Yodel. We’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
You can make a difference here
Support Worker (Current Employee) - Shaw, Greater Manchester - 18 May 2022
Working in parcels is a tough job but you really feel part of a team here. Each service centre is like a family so if you are willing to work hard, you will be recognised for it. Would 100% recommend working at Yodel.
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Official response from YODEL
20 June 2022Thank you for taking the time out to leave a 5* review. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thank you for all the hard work you have done for us so far! Team Yodel
Jobs at YODEL
Hard work and no hone time
Delivery Driver (Current Employee) - Leamington Spa - 3 May 2022
The management don't look after their employees, they expect you to work 6 days a week and upto 12 hours a day, booking a holiday is a nightmare and the warehouse manager speaks to the drivers like something on the bottom of their shoe, I would never recommend anyone to work for this company
Pros
None
Cons
Long hours
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
no improvement and poor organization
Delivery Driver (Former Employee) - Mitcham - 12 April 2022
I worked for 8 years in yodel. For all these years nothing has improved. The organization of work in the landfill is very low. Very often the trucks are late and work starts very late. Even the last two months have reduced the price for parcels and the money you earn not enough for a normal life.
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Official response from YODEL
17 May 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Very nondescript interview where all you did was turn up
Delivery Driver multi drop (Former Employee) - Crawley - 9 February 2022
Awful company if i’m honest with low pay and rude people in the office , one afternoon of training and very little support , i would never ever go back to them or recommend them to anyone . Lots of people i know left after a couple of weeks , they give you packages that are over a 5 min drive away so to get back to your route you sometimes drive for over 10 mins going backwards and forwards for 85p , it’s an awful stressful job. You spend about 40 mins scanning your packages and then around 20 mins siting your route out, that’s 1hour per day before you start your job You need to be desperate to work there
Pros
use your own car and self employed are all i can think of
Cons
long hours, 8-10 hours work for about £85 and you have to take out your fuel costs too
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Official response from YODEL
11 February 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Fun
Luton van delivery driver (Former Employee) - London - 29 December 2021
The best 7 years as a delivery driver in Yodel.I feed my family and had a 7 wonderful years with this company.Hopefully soon they will compete with the other delivery companies.
Pros
Good and friendly place
Cons
Long hours sometimes
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Official response from YODEL
25 January 2022Thank you for leaving us a 5* review! It's fantastic to hear that you enjoy your delivery driver job with us and even better to hear about your positive experience. We hope you enjoy your future with us and stay being a part of the Yodel family for much longer Thanks again, Team Yodel
poor,clueless "Managers"
Delivery Driver (Former Employee) - Wrexham, Wrexham - 19 December 2021
Run as far as you can from this company don’t waist you time energy effort or contemplate of working for Yodel.! poor management,idiotic "under managers" it didn't matter how hard you tried it was never appreciated. Very early start and not getting home till 0pm most days. avoid avoid!
Pros
none
Cons
long hours
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Official response from YODEL
25 January 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Terrible Place to Work
Warehouse Operative (Former Employee) - Bellshill, North Lanarkshire - 25 November 2021
Warning if you are working at this place via an agency, don't even bother.Still have not been paid for the work I have done even a month after me leaving, they put my finish times 30 minutes before I actually finished and still have not paid me for that work. No Induction when you come in everyone just starts at 2am and you are expected to know what to do, no one is assigned to train you, you just have to find out from other who have only been working there a week as well. 2am start time meant I had to leave 3 hours before because of the trains stopping at 11pm The night manager was the only redeeming apart about this place but apart from that stay clear of this place it is not worth your breath
Pros
None
Cons
2am Start, Underpaid Consistently
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Official response from YODEL
25 January 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Horrible company
Delivery Driver (Former Employee) - Alfreton - 25 October 2021
Not a good company to work for owed wages still and not very polite in the office and treat there employees like they are in prison not a very good work environment
Pros
Nothing
Cons
Really long hours
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Official response from YODEL
16 November 2021Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Rubbish , stressful and no management
Delivery Driver (Current Employee) - Fareham - 24 October 2021
Management is absolutely awful, lot of delivery with big and heavy stuff for low money. No help from management at all. They didn't realize how the bills and price is rising, just give a rubbish money
Pros
Everything pay youself
Cons
Long hours
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Official response from YODEL
16 November 2021Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
Understaffed, back breaking work!
Parcel Sorter (Former Employee) - Lincoln, Lincolnshire - 10 October 2021
If you want to get fit this job is perfect. But the lack of staff makes this job unsustainable. Parcels flying everywhere,no health and safety, everyone overworked and stressed. Parcels getting crushed because a lack of organisation. I kept on asking myself is this a joke! How can a company be run like this! If you don't mind working at a breakneck speed in an unorganised mess non stop for 8 or 9 hours then go for it, not for me. The lads you work with are great tho! Just feel sorry for them :(
Pros
Getting fit.
Cons
Long Hours, Back breaking work, Unorganised Chaos!
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Official response from YODEL
16 November 2021Thank you for taking the time to provide feedback. We’d love to learn more about your experiences and how we can improve. Please email us at feedback@yodel.co.uk
too long
Courier/Delivery Driver (Former Employee) - Edinburgh - 30 September 2021
Too much time spent in the depot at the start of the day, needs to be streamlined to make it more efficient. If they could sort that it would have been a lot better. Pay also needs to increase not decrease.
Pros
sometimes van home
Cons
very long hours
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Official response from YODEL
16 November 2021Thank you for taking the time to provide feedback. We’d love to learn more about your experiences and how we can improve. Please email us at feedback@yodel.co.uk
11-8/9 none stop
Parcel Sorter (Former Employee) - Gildersome - 28 July 2021
Sorting parcels into correct postcode, Sorting through piles of parcels which were thrown on the floor into postcode cage ready to be sorted. Overtime pay is very poor. Worked hard and really grafted hoping for a contract, got told maybe I'd get one then new starter was told if HE liked it they'd give him contract at the end of the week, he was told this on his first night.
Pros
None
Cons
Long hours, overtime is time and quarter. Not worth it
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Official response from YODEL
26 January 2022Thank you for taking the time to review Yodel. Firstly, we’re sorry to hear about the experience you had whilst working with us. Please feel rest assured that we take all feedback onboard and will endeavour to investigate further. With that said, it would be great to get some more detailed feedback therefore if you would like to get in touch please send your details to feedback@yodel.co.uk Thanks again, Team Yodel
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Ratings by category
2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture
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Questions about YODEL
- What is the work environment and culture like at YODEL?12 people answered
- How do you feel about going to work at YODEL each day?7 people answered
- How did you get your first interview at YODEL?6 people answered
- How would you describe the pace of work at YODEL?6 people answered
- How does someone get hired at Yodel Delivery? What are the steps along the way?6 people answered
- What is the organisational culture at YODEL?6 people answered
- Is a ware house operative suitable for women (mothers)4 people answered
- What was the most challenging part of your role at YODEL?4 people answered
- If you were to leave YODEL, what would be the reason?4 people answered
- What is YODEL sick leave policy? How many sick days do you get per year?4 people answered
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